CO APCD Research Showcase - September 2025
By CIVHC / CO APCD
Summary
## Key takeaways - **New Dental Health Dashboard Launched**: A new interactive dashboard provides a clear picture of commercial dental care in Colorado, analyzing trends in utilization and cost using data from 2022-2024. This tool aims to increase public understanding and inform policy changes. [01:40], [06:06] - **Rural Healthcare Expansion Opportunities Identified**: Analysis of healthcare services in a rural Colorado zip code (80759) reveals variations in local vs. out-of-state care delivery, highlighting opportunities for expanding services like specialty care, orthopedics, and general surgery locally to reduce travel for residents. [01:48], [20:34] - **Healthcare Market Dynamics and Consumer Barriers**: Healthcare markets face unique challenges like inelastic demand and intermediaries (physicians, insurers), insulating them from typical consumer price shopping strategies. Consumers often lack incentives or tools to compare prices, leading to significant price variability for the same procedures. [33:37], [36:28] - **Colorado Option: Savings Without Increased Utilization**: The Colorado Option's elimination of cost sharing for behavioral health services resulted in an average out-of-pocket savings of $23 per visit, but did not significantly increase service utilization. This suggests non-financial barriers like stigma and accessibility are more critical. [49:50], [55:30] - **Price Variability in Cesarean Sections**: A significant price variation exists for Cesarean sections across Colorado hospitals, with costs ranging from $3,500 to $27,000 for the same insurance provider. This highlights the lack of effective market dynamics in healthcare pricing. [40:21]
Topics Covered
- Dental care access hinges on transparent data.
- Rural healthcare faces expansion opportunities.
- Healthcare price variation is immense and unexplained.
- Price shopping for healthcare faces intermediary barriers.
- Eliminating cost sharing doesn't boost behavioral health use.
Full Transcript
All right,
I'm seeing folks starting to filter in.
Hello everyone. Welcome to the co-apd
research showcase. I'm going to give it
just a couple more seconds here and then
uh we can get going.
Okay.
Uh we're on a kind of a tight schedule
today, so uh I want to be sure to uh go
ahead and get started. Um
so hello. Uh, welcome to today's
Colorado all peer claims database co-apd
research showcase. Uh, my name is Sarah.
I am a digital communication specialist
here at Civic. Uh, and I'm going to just
go ahead and get us going. Um, thank you
all for being here today to talk about
uh, the cool work being done with the
COAPCD.
So,
whoops.
Jumping ahead. Here we go. All right,
quick look at our agenda uh real quick,
but it's a pretty tight agenda today
like I mentioned. Uh so I want to get
going quickly. Um we will give you first
a quick overview of Civic and the COAPCD
and then we're going to turn it over to
Lauren and Emory to take us through the
new uh dental health dashboard from
Civic. Uh then Jack is going to talk to
us about his research into healthcare in
rural Colorado and opportunities that
they've identified for expansion. Uh
then Greg is going to take us through uh
claims identified opportunities for
healthcare cost savings. And finally,
Andrew is going to wrap us up talking
about his research into the Colorado
option and impact on behavioral health
utilization and costs. So, uh just a
real quick rundown of some housekeeping
materials here. Um all lines are muted.
If you have a question that comes up
during someone's presentation, we will
have time for a very brief Q&A after
each presentation. Please go ahead and
just write your question into the chat
box and then we will take a look at
those after each presentation. Um, if we
are not able to get to your question, I
will be posting uh the presenters emails
into the chat uh at the end of their
presentations. Please feel free to go
ahead and take that email and shoot them
uh your question and they will be happy
to follow up with you. Uh this webinar
is being recorded and uh a link to that
recording should you like to revisit it
will be posted on our website on the
event resources page
at CI at civic.org. Uh real quick uh who
we are here at Civic um we are an
independent nonprofit. Our mission is to
equip partners and communities in
Colorado and across the nation with the
resources, services, and unbiased data
needed to improve health and health
care. The way we do that is through
working with our change agents. Our
change agents are people who are working
to identify ways to lower costs, improve
care and health here in Colorado. Uh we
work with a wide variety of
uh people throughout the healthcare
landscape. everyone from government and
legisl legislators to health plans,
hospitals, employers, and as we're going
to focus on especially today, uh
researchers and the way that we serve
them and work towards that mission is
primarily through our work as the
administrator of the Colorado allpayer
claims database. Uh we through the color
all pay claims database release both
public COAPC data that is available on
our website through interactive
dashboards and downloadable data sets
that explore healthcare utilization qu
cost quality equity and more uh in
Colorado. We also do licensed non-public
releases of data for those who have
questions or working on a project that
is aiming to improve health or health
care in uh their communities or in our
state. We also offer analytic services,
research and evaluation services and do
a lot of community engagement work. Uh
real quick look at what's in the COAPCD.
We now have over 1.3 billion claims uh
going back to 2013 all the way up
through uh it says 2024, it's actually
2025. We do 2025 claims data. That
accounts for over that accounts for 33
commercial payers and includes uh
Medicaid and Medicare, both FFS and
Advantage.
So uh all told that represents over 70%
of insured lives here in Colorado and
accounts for over 5.7 million lives in
the state. What we don't have in the
COPCD, we don't collect federal program
data. Uh so VA, Triricare or Indian
Health Services. Obviously we are not
able to collect uh claims from uninsured
individuals. And finally, um, because
the, uh, it's optional for Orisa based
self-insured employers to submit data to
the COAPCD. We do collect some, uh, data
from some Orisa based, uh, self-insured
employers, but not all. And with that,
uh, let's get into the presentation and
get it over to who you're really here to
see. Uh, so I'm going to go ahead and
turn it on over, uh, to Emry and Lauren
who are going to talk to us about the
dental health dashboard.
Thank you so much, Sarah. Uh, my name is
Lauren Harvey. I am the director of
government relations for the Colorado
Dental Association. Um, and I will be
happy to do this presentation with Emry,
who will talk through a lot of the
actual data. Um, but we're very, uh,
excited to talk through this um, a
commercial dental health analysis that
we, um, partnered with Civic on this
year, and we are thrilled with um, the
information that we now have publicly
available. Um, you can go to the next
slide.
Um so the purpose of this uh project
that we undertook so obviously it goes
without saying that oral health is a
vital v vital part of overall health and
well-being. It's something that we talk
about all the time. Um if you have poor
oral health, chances are you also will
have um other issues with your overall
health that are going to impact you on
your day-to-day life. Um so it's really
important to understand how we can
increase access to dental care and
especially preventative dental care. Um
so we partnered with Civic to introduce
an interactive dashboard um which will
provide uh a clear picture of dental
care in Colorado. So we um asked them to
look at commercial claims across
Colorado for these three years and have
them now publicly available in this
dashboard. Um, we're really thrilled
with this because we do believe this
promotes a greater public understanding
of utilization trends. Um, and it's
also, you know, whether you're a
consumer, uh, a dental provider, other
provider, a policy maker, or an
advocate, uh, this data can really help
drive conversations, best practices, and
also policy changes that may be needed
to increase access to care. Um, and this
kind of data really hasn't been
available in the past. we've sometimes
relied on self-reported data from
providers or trying to get um
information from insurers. So, this is
really a great tool that we now have
publicly available.
And on the next slide,
um so just wanted to share some reasons
why we are hopeful this will be really
impactful for Coloradoatans and some use
case examples. Um you know, as you can
see here, there may be an opportunity to
identify if there are disparities. So if
we see, you know, lower utilization in
um rural parts of the state for certain
codes, that may tell us that we should
be doing some investigation and research
into what may be happening and um if
there's a need to identify um barrier
access and barriers to care. We also are
hopeful that this can help us inform um
our public programs. We know that having
some um benchmark data for our Medicaid
program is especially helpful. um
Medicaid often benchmarks to Medicare
which is not available for dental. So
this is even more important in this um
uh area of medicine of dental to have an
opportunity to identify what actual
costs and actual payments are so that we
can um incentivize the public program to
be sufficient and adequate and allow
more Medicaid patients um to receive
dental care as well through having more
providers involved. And we just really
are interested in having that greater
transparency um into uh dental payer
rates and um utilization so that we can
have greater transparency around the
value of dental plans and really um
bring transparency to any health equity
considerations reflected in current
reimbursement models um and looking at
you know subsequent reforms that can
help improve health outcomes for
sometimes overlooked populations.
Hey everyone. Um, my name is Emry and I
am a healthcare data analyst here at
Civic. Um, and I am excited to share our
new dashboard with all of you. But
before we hop on to that, um, just want
to briefly touch on our methodology
here. Um, this analysis includes
commercial dental claims data from the
Colorado allpayers claims database for
calendar years 2022, 23, and 24. Um, it
explores trends in utilization and cost
using our current dental terminology
codes. Um, and it also provides
breakdowns for various cost measures
listed here. I went ahead and I dropped
the link in the chat for those of you
who would like to follow along. Um, I
encourage you to navigate there as I
also try to gracefully share my screen.
All righty, we should be able to see my
screen now. Um,
before we uh drop in, I just want to
share that when navigating to dashboards
through the civic website. You can do so
by going to this get data button. We can
then navigate to public data and
featured focus areas uh in order to
explore all of the dashboards that Civic
has available including the dental
health analysis which we will be
exploring today. Within the website um
there's a ton of other really useful
information about our dashboards um
including our specific methodology and
summary of findings which I encourage
you to dig into um after this
presentation.
Scrolling down, we will then find our
awesome new dashboard um which hosts
three different pages. Um first, we're
going to dive into our cost tab.
We have two specific views on this tab
which we're able to filter um using our
filter bar above here. We have our years
which include 2022, 23, and 24.
Geography options such as statewide,
rural, and urban. And then our specific
cost measures including the allowed
amount, charged amount, health plan
only, and patient only. If you are
curious about the definitions for those,
you can hover over our information
button and it'll provide you more more
details on that.
Orienting ourselves with the dashboard
itself, there are two primary views on
this page. Um the first view includes
CDT codes um with the average payments
and then percentile payments where the
25th percentile payment represents um
payments that 25% are below this value.
Again, if you want more information on
these on these definitions, you can
hover over the information button and
it'll provide you with information for
that. One of my favorite parts about
this table is that it's interactive. And
so, if we select a CDT code on this
table, it'll then populate the visual
below. And so, now we're able to see the
variation in allowed amount by
commercial payer. So we can see the
minimum, median, and maximum payment by
commercial payer.
But my actually my favorite part is that
if we have a CDT code that we know or a
group of CDT codes, we can type it into
the bar here. So, for example, say we
wanted to look into imaging services. We
can type that in here and it'll filter
to all of the imaging um CDT codes
available and we're able to easily
compare the costs making it even better.
We can sort by the highest to lowest
easily making it um easily making it so
that we can compare the values.
Moving along,
the demographics tab of course is public
professional public health professionals
we know is a great place to go to better
understand disparities that exist.
Before looking into this dashboard, I
just want to highlight there are two
different sets of filters we want to be
aware of for this page. Um the first set
um has the year and geography like we
already navigated through on the first
tab. It also has the demographics
options which include age group, race,
ethnicity and sex as well as our measure
groups.
Co for cost measures we include the
total cost as well as cost per person
per year as well. And then for
utilization we include total utilization
which represents the total number of
services as well as utilization per
10,00 people.
Now, not forgetting that second filter,
um you can either compare cost measures
to the utilization or it probably makes
sense to have it more concise and select
another utilization measure to to
compare. In order to easily compare um
our our demographic groups above to the
trend by hovering over, it'll bring a
specific demographic group of interest
into view.
Finally, we have our top CDT code chart.
We get a lot of questions about this
chart. So, again, I really want to
encourage you to use this information
button for additional information. Um,
it has great definitions of what exists
here as well as friendly examples of how
to interpret the data because we all
need that sometimes. Um so for example
here we see for 0 to 17 year olds um
periodic oral evaluations make up 20% of
build services.
Finally last but not least we have our
trends tab. This tab is going to
automatically populate with all years of
our our data and all all different
geography options. So with that, I just
want to highlight that the um text bands
at the top here are all going to
represent statewide values with all
years included.
However, if we want to look at a
specific data year, we can select one of
our analysis years, so 2022 through 24,
or we can select a specific geography of
interest, and it will filter to those
specific values. Um, finally we have all
of our different utilization and cost
measures here um as options for filters.
The last thing I want to touch about on
about this uh dashboard is that we have
the op the option to download any of
these images so you can throw it into a
presentation or send it quickly to a
legislator. Love to see it. Um, again, I
know this is a really quick run through
of the dashboard. So, if you have any
questions, you're always welcome to send
them my way or if you have questions
now, you can drop them in the chat.
Thanks guys.
>> Awesome. Thank you so much, Emory. Uh,
I'm going to go ahead and take back
the screen here. We'll open it up. Um,
looks like you've got a question from
Lucia in the chat while I go ahead and
deal with this.
>> Yeah, thank you Lucia. It says, um, how
can the information available in the
dental health dashboard impact access to
care? Um, you know, I would just know I
think having the data in general will
help us identify first and foremost
where there may be um, you know, lower
utilization levels and that might tell
us is there a reason that there's less
utilization of a certain code in rural
areas versus urban. And I think that
opens the door to us um doing some
further digging and guides us in
investigations of where we may need to
um look are there you know certain
providers who aren't available in that
area and how can we increase access to
those provider types um in dental. So I
think that's you know one way where it
really can just having the information
available lets us identify where there
may be a need and begin to explore why
there is a need and what the barriers
may be in a certain um population or
part of you know the community of
Colorado.
>> Awesome.
Just give it a couple seconds more here
if there's any further questions. I'm
putting Lauren and Emry's emails in the
chat. So, please feel please feel free
to follow up with them. Uh, and ask any
questions that may come to mind uh may
come to mind later. Um,
not seeing any further, I think we can
go ahead and move along here. Uh, so
we'll turn it over to uh to Jack.
>> Hi, this is Jack Westfall. Um uh really
happy to be here, honored to be here and
presenting these data. Um you can go to
the next slide
or do I have control of this?
>> It's me. Uh
>> okay. So this is a presentation that I'm
doing for another organization of the
North American Primary Care Research
Group. This data was selected as
distinguished paper. I put this together
then I traveled for three weeks. Just
got back yesterday and didn't have time
to adjust it. So you get to see the
whole thing, but I'm not going to go
through the whole thing. It's going to
be a little quicker. What we're trying
to look at is using an exemplar zip code
to look at the health care services
obtained by people within a geographic
location compared to the care that they
receive in other parts of the state to
see if we can maximize local care
delivery. We used 80759 because that's
my hometown. It's the place where I work
clinically at the Yuma Hospital and
clinic in Yuma, Colorado. Very excited
to be able to to share these data with
you. Next,
uh next you can go past the land
acknowledgement and you know the map of
rural Colorado and critical access
hospitals. You can go to the next one.
So this is what we're trying to look at.
>> So all the health care services
delivered in 80759 is that middle
circle. So these are services that are
specifically located within this zip
code, but then people who live in that
zip code may access services in other
parts of the state. That's the big
circle. So that tells you all the
services necessary in a given year for
people living in a geographic area. And
then the little circle is health care
services delivered within 80759
to people who aren't residents of 80759.
They come in from a neighboring
community or a neighboring county where
they're visiting. This really will help
us identify the care that a community
needs and help a hospital or a health
care system identify what of those
services they can most likely deliver
locally versus what needs to be done
elsewhere. Next,
this is the context. You can go to the
next one. I can. So, we wanted to
describe the breadth and volume of
health care services and we sought to
answer the three following questions.
What services were accessed by patients
living in one community? Where are those
services obtained? And who provides
clinical services to those patients?
Number three, we're not quite there yet.
We're still cleaning the data to
identify the level of uh provider who's
delivering the services, but we did get
sort of the what and the where next.
So this is Yuma. This is the zip code
80759 out on Highway 34 and Highway 59
for those of you who don't know where it
is. Next,
that's a little picture of Yuma and the
grain elevators. Next,
we used the allpayer claims data for
five years
using ICD10, CPT, ENM codes and the same
zip code by the by patient and uh
delivery site. Residents of Colorado zip
code, there's about 4,600 people that
live in that zip code. And then again,
the service is delivered there and the
service is obtained elsewhere. Next,
Oh, couple more pictures of Yuma next.
Okay, so there were about 5,294
residents of 80759 received care over a
5-year period. There is some movement in
and out with a population, a stable
population of about 4,600. There are
about 600 more people that come in and
out during the time period. 3,300 of
those people received some care, at
least a little bit of care in 80759.
Uh, but 1,900 received no care in 80759,
but got some care outside of 80759. So,
there is a large population who never
get medical care within their own zip
code.
Now, one caveat to this is the radiology
that we do at the Yuma Hospital is um
read by a black uh Nighthawk service
elsewhere. And so while the radiology is
done in that zip code, it is read in
another zip code. So that's where the
most of the billing comes from. And so
it uh the radiology
data are a little bit sketch. So next,
so here's what we have. Here's a little
heat plot of what kind of services they
get. You can see office visits are a big
chunk. Radiologic exams, psychological
and psychiatric services,
hospitalization, and then you get down
to the smaller services, nursing homes,
cataract surgery, um some of these you
can't even read, echo cardiography,
dialysis. Um so this is sort of the
breadth of services obtained by people
living in 80759.
Next.
Next.
So each year there are about 18,000
services um for patients living in zip
code 80759. 6,500 office visits, 1100
hospitalizations, 1,500 radiologic
exams, 700 ER visits, etc., etc. You can
see as we get smaller and smaller about
40 deliveries um done for people who are
living in 80759. Next,
however, you'll see in that first um
well, you'll see in the next heat map,
uh let's just go to that one.
So here we have these broken out by
where they got the services. So office
visits about half of the office visits
were obtained in 80759.
But as I said radiologic exams while we
do a lot of radiologic exams
in 80759
they're read elsewhere and so the
billing data comes from a different zip
code. hospitalizations.
Um you can see a number of people are
hospitalized within 80759, but it's a
small portion of people hospitalized.
Next,
ER visits. The majority of people who go
to the ER who live in 80759 get that ER
care locally. That's what we would
expect. They live there. They're in an
emergency. Where are they going to get
care? They get it locally. Uh next
physical or uh physical therapy. Um I we
do most of the physical therapy locally.
Uh we have very good PTO department. So
most of the people getting physical
therapy get it there locally. Next
dialysis. Guess what? Yuma 80759 does
not have a dialysis unit. So we don't do
any dialysis. None of the dialysis done
for people living in 80759 is done
locally, nor are the deliveries. The
next smaller circle down there in the
lower right, we don't do any deliveries
locally. So, you can see there's a broad
array of variation in the services that
are delivered locally versus services
that are done elsewhere. Next,
oh, we talked about this. Next. So, this
got us thinking, well, what are the
services that we're not ever going to
do? And what are the services that we
already do a little of that we might be
able to capture more of the market
share? So, we're never going to do open
heart surgery, right? Human's not going
to do that. I'm not going to do that.
So, that's probably not a place to
expand services. But in the medicine
specialties, that purple um the purple
piece of pie with the dark blue in the
middle, medicine specialties, the vast
majority of medicine specialty visits
are done outside the zip code, but some
are done locally. Why not try to make
that dark blue piece of pie a little bit
bigger? Same with orthopedics, the
purple piece of pie, the dark purple. We
do some orthopedics. We do hips and
knees and and shoulder. We do a lot of
surgery, but we could potentially
capture more of that. We already have
the facilities set up for that. Same
with general surgery. We have facilities
to do general surgery, but we're not
capturing a big piece of that market.
So, this is going to help our hospital
administrator and our hospital team
think about what are the services that
none of these are done.
at at the Yuma Hospital. And what do we
already have? What would we have to
build from scratch? What do we just need
to grow next?
This just says what I just said. You can
go on.
And then I have a series of slides and I
think I'm about out of time so I won't
go through these too much. This is again
the all all the care provided within
80759. This is all the stuff we do. You
won't find obstetrics and deliveries on
here. This is care delivered in 80759.
And then we were wondering about our
market in the surrounding communities.
So how much of the care do we that's
provided in 80759 is for the surrounding
communities. So next slide. This is uh
all other zip codes. So the dark is
people within our zip code, but we
provide a substantial amount of care to
people who live in other zip codes. Our
catchment area is much bigger than
80759. Next, here's the next town over,
Otis, where I was born, 80743.
You can see we provide a substantial
amount of care there. What this table
does, what this figure does not show is
what proportion of care to people who
live in Otis
is delivered in 80759. And that will be
our next piece to say for the people who
live in 80743,
how much of their care is delivered in
80759?
Could we capture more of that? It's 13
miles away. Could we capture more of
that? Next, here's Akran, another small
town in eastern Colorado. These are the
top five catchment areas for zip codes.
Next, Ray is a small town 27 miles to
the east, but they have a very large
health care system. They have a surgeon
and an orthopedist and a a a very stable
primary care service. So, we don't get a
lot of care from 80758. A little bit,
but not too much. Next.
So, here's the sort of uh crux of that.
Are there ways to expand health care
services within 80759
in areas that were already delivering
those services? And how might we capture
more of the people who live in those
surrounding zip codes into our facility
so they don't have to travel to the
Denver, the Front Range area.
specifically thinking about primary
care, specialty care, orthopedic
surgery, general surgery. This has led
us, these analyses have led us to to uh
hire a new opthalmologist to do
cataracts because we weren't capturing
any cataracts. Um, but we're now able to
uh uh do cataract surgery in Yuma and
that's helping us deliver those services
locally.
Next, I think that's it.
Next.
Med next. Thank you very much.
And I'm happy to take questions or I'm
happy to have my email in the chat and
would love to talk with anybody. Our
goal is to do this as a uh as a pilot in
80759, a place where because I live
there. I I have lived there. I've I work
there. We can test the fidelity and the
veracity of these numbers. Is this
really what's going on? Um because I
work there. Um and then we're hoping to
be able to do this in dozens of other
zip codes to help healthc care
facilities identify places for growth
and places for expansion. Thank you.
>> Fantastic. Thank you so much, Jack, uh
for that awesome presentation. Um, I
will go ahead and just give it a couple
of seconds here, uh, if anybody has any
questions or anything that's springing
to mind. I will also put his, uh, email
here in the chat in just a second, so
you can follow up with him if uh, you
wake up in the middle of the night with
any thoughts or questions or anything
like that. Um, it's really interesting.
So, thank you so much for sharing that.
>> First off, if you wake up in the middle
of the night, I'm so sorry.
I don't want to be that guy.
Sometimes I wake up in the middle of the
night just thinking about questions
about healthcare.
>> The all payer I have to say thank you to
the APCD for making these data
available. This was this has been a lot
of work a lot of fun but is meaningful
impactful for rural communities. Um and
I do wake up in the middle of the night
thinking about these analyses. So
thanks. Yeah. So, very interesting. Um,
and I can see everyone in the chat
agreeing. Seeing no questions at this
time, um, I think we will go ahead and
press on. But if you have a question,
uh, that does come up, please drop it in
the chat, um, and Jack can answer or
where are we going? Uh, or we can, uh,
follow up. How did we go back here? I
don't know.
Okay,
>> I'm so sorry. I had some extra slides in
there.
>> I apologize. They were my
>> No, that's that's a that's all user
error. My apologies. Sometime I don't
know. It's like you get on a
presentation, you forget how computer
works. Um all right, we'll go ahead and
bring it over to Greg now with no
further ado. Uh so go ahead, Greg, and
take it away.
>> Hey, thank thank you Sarah. My name is
Greg Smith. I'm with Health Price
Partners, which is a Colorado nonprofit.
We were formed with the idea of is there
a way to improve the functions of
markets in healthcare,
with the idea or the hope that that
would reduce cost and the further hope
that if cost is reduced that improves
access. So, we're trying to benefit the
state in that way. My background is
consumer products. Um, other members of
our team are former healthcare
executives in both the for-profit and
nonprofit provider area. So, um, that's
what that's what we are and what we're
trying to do. Next or first slide, next
slide please.
Okay, before we really get started,
let's let's look at the landscape of
markets in health care and do a little
bit of orientation. The Affordable Care
Act of 2010 had a provision in it that
required health care prices there. The
government could require health care
prices to be disclosed and in 2019
uh regulations came out requiring those
disclosures and there have been several
sets of regulations since continuing up
through this year. So this is an active
area where the government is
increasingly requiring disclosure. The
idea here behind these disclosures is
that more data will facilitate markets
and that will help consumers. But as the
young woman on the left of this picture
shows uh there are some obstacles. The
data is uh somewhat incomplete
and the prices are not binding. And a a
major issue which we'll touch on later
in the presentation is right now health
insurance plans which is how most people
probably get health insurance don't
offer a benefit if you price shop. And
so the question on the table is can we
take this landscape
and try to improve things so that
consumers can compare prices and save
money. Next slide.
What we're going to do in our
presentation here is we're going to talk
a little bit about free markets in
healthcare in general terms, try to
reference some data in doing that, and
then we'll talk about ways to fix the
system. But we think it's important to
talk for a minute about markets and
health care because many people in the
in the in the United States feel that we
do have a market-based system. And we
think the answer to that is in some ways
we sort of do, but in significant other
ways not really. And why why is that?
Let's let's dig there a little bit.
The major issues in
getting a free market to operate in
health care is there are a couple
factors that are just they're baked into
the health care system that pro that uh
insulate it somewhat not completely but
somewhat from market dynamics. Big one
is demand. You know when something
breaks it has to be fixed. you don't
have an option, you know, oh gee, I need
this very expensive procedure. Um, you
can't delay it.
Uh, that's also that there you you know
that you don't control demand works both
ways on the supply and demand equation
because if demand is static, it's what
the economists call inflexible. It's or
inelastic rather. It's inelastic to
price. You don't see hospitals running,
you know, a special on heart surgery or
hip replacement because that is just not
the nature of the demand. Um it so that
means there's no price reduction to
encourage demand, but there's also not
really a penalty for price increases
because the demand is fixed. And that's
a dynamic that has to be addressed if
you if you want to get a market running.
Um major one is the presence of
intermediaries. Again this is endemic to
our system. It is a feature of the
system. We have diagnosing
intermediaries physicians who determine
what you need. And then we have
financial in intermediaries
intermediaries also called insurance
companies which in tend to insulate
patients from some costs hopefully the
major costs by charging them a premium
for that insurance but that takes the
patient a step away from the transaction
in terms of
ability to control cost and also
motivation to control cost. Insurance
companies do want to get costs down, but
they're not as motivated as an
individual patient might be. Next slide,
please.
A quick recap of
how markets actually work at a consumer
level. This slide shows the actual ways
that markets try to influence price. On
the left side of this little chart is a
list of major expenses for a household.
We're looking throughout this
presentation, we're looking at health
care from the perspective of a consumer.
And these are the major costs, housing,
transportation, and health care is kind
of in the middle at 14%. Across the top
of the chart are the major strategies
that are used by consumers to control
cost. And you can look at those and you
know, you can see them in your daily
life. You can compare prices, you can
negotiate prices, you can sometimes
substitute things uh and so on and so
forth.
Most of those categories of spending
that a consumer encounters are
susceptible to one or more of those
strategies,
not health care. The big strategy and
arguably the only strategy in many cases
for a consumer to control health care
costs is by decreasing quantity. In
other words, you forego care. And the
data on this is extensive and very solid
that yes, in fact, many consumers of
health care do forego care and they're
subject for another presentation. But we
are lacking in health care really good
tools for consumers to control their
prices. So that's what we're trying to
address here. Next slide.
Um
we've looked at a lot of data as part of
our analysis and because of our time
limitations we didn't want to make this
a data heavy presentation. But here is
some data that I think is interesting.
What you're looking at here is one
procedure that we think is
representative. Uh cescareian section
birth. It has some features. You know in
some cases the timing of that can be
controlled. The facility of that can be
controlled by the consumer. Not in all
cases. There are many other procedures
that are expensive. Knee replacement is
another. Many many others.
What the dots each represent what Sigma
which we just picked them as an insurer.
what they would pay for this procedure
at various hospitals in Colorado. Each
dot represents basically a hospital. At
the bottom of this chart, there's
dollars. On the left side, the leftmost
dot is about $3,500.
There is a hospital in Colorado that
will do this procedure and they quote it
officially, we will do this or for Sigma
at $3,500. on the far right side of the
chart. The lowest dot out there is
27,000.
That's and everything else falls in
between. The point of this chart is to
show same insurance, same procedure, but
look at the variation.
This variation means among other things,
you know, there's something driving
variation in these prices. And we think
to a large extent that it's a lack of
market dynamics. There are other there
are other forces that are driving these
prices. And as I say, you know, this is
a a separate subject and I'm not trying
to beat up on Sigma or anybody here or
hospitals for paying different rates.
The point is this is the landscape we're
facing. There's great price variability.
And one of the reasons it's variable,
we're pretty sure, is that markets are
constrained in operating in healthcare.
Next slide.
Flipping through my notes here.
Okay, now we get to the part of the
presentation where we talk about, okay,
what do we do about this? We've talked
about markets, how they work, you know,
in some areas, but in a lot of
significant ways they don't work well.
We really dug in with Civic's help in
terms of Colorado spending. And we found
a couple of things that to us were very
interesting. The average out-of- pocket
spend for a person who's incurring
health care costs. Some people have no
spending in a year. They're young,
healthy, usually both, or often both. Uh
but when they do spend, it's 1,400 per
person on average. And we looked at that
and said, "Aha, this is worth digging
more because for most families, this is
significant expense." So there's
something to be worked with here in
terms of trying to save money, looking
at very broad data sets. And if you look
at that data and you say, "Well, what if
you could somehow shop these prices for
Colorado? We sampled to a 25 to 40%
savings if you could possibly shop."
This is consistent with many other
studies academically that show savings
up to 40%. So we sort of we feel at this
point we verified this is worth we
looking at
and before we get into sort of where we
think the savings might come from
uh a little bit of data uh to talk about
because we we try to let data guide our
choices and where we do our our
investigation. There is good solid
consumer research out there that where
consumers say, "Yeah, if I could shop, I
would if it got my cost down. I would do
that." And it's 89%.
And in, you know, retail dynamics,
that's significant. That gets your
attention. The consumers would like to
shop for care, but the obstacles that we
talked of earlier in the presentation,
you know, the the data is incomplete.
It's somewhat complex. Um, it can be
confusing. is preventing consumers. Um,
and then just kind of an aside, we think
Colorado is a really good place to maybe
try something for all the reasons
listed. You know, we have civic, we have
uh healthc care policy and financing.
They have some excellent price
comparison data on their website. Um,
and the state is very healthy. Next
slide.
Okay. So, here we come to what do we do
our best and we're working on this. We
do not have this equation solved,
but we think there's probably an app
that needs to be built.
Recent advances in artificial
intelligence may make it more less
expensive to build a powerful app than
it was as recently as a few years ago.
Our best guess, mainly in outpatient, is
that if you could robustly price shop
procedures in Colorado, you might be
able to save consumers hund00 million
per year. But there are two really big
challenges to do this. The tool has got
to be easy. And this is where a little
bit of my background comes into play
with consumer behaviors. There's a limit
to how much time people have and how
much learning curve they're willing to
invest. And probably as big or bigger is
we have to do something that we call
within health price partners a way to
break the financial insurance
intermediary barrier. We call it the
intermediary barrier. What is that?
right now going to, you know, using my
earlier example, if I have signap my
insurance and I work really hard and
find a lower price for a Sigma procedure
at a hospital, there is no incentive for
me to do that. I don't get a break on my
insurance. I don't get a uh a a a price
benefit to myself. And so, we have to
really look hard at that. and we're
that's that's where our focus is right
now. So, I'm done. If anyone has any
questions, I'll be happy to try to
answer them.
>> That was so great. Thank you so much. We
do have one question in the chat from
Cat uh who asks, "How does price
transparency help consumers when we are
at the mercy of our provers
participation in certain network
hospitals?"
The answer at the moment is it does not
help you. And for exactly that reason.
And again, I we're not beating up on any
part of the industry here, but there's a
structure in healthcare that that makes
it there's no reason that you should uh
shop for price if if you have insurance
generally. and we have got to find a way
to pierce that system or we're not going
to be able to save money for people at
the at the moment. You're you're
absolutely right.
>> Yeah. Um and not seeing any other
questions immediately. We and I do want
to keep us moving along, but that was a
great presentation, Greg. Thank you so
much.
>> Thank you.
>> I will I will uh I will put his email in
the chat as well here in just a second.
and feel free to follow up um if you
have any other questions that come to
mind. So, I will go ahead and uh kick it
over to Andrew who's going to uh go
ahead and take us home here.
>> All right, thank you so much. Um uh you
can move to the next slide, please. Uh
my name is Andrew Shermire. I'm a PhD
candidate at the University of Minnesota
and I'm going to discuss the effect of
eliminating cost sharing on behavioral
health service utilization and
affordability in Colorado. Uh next slide
please.
>> Um all this research um I owe a lot to a
lot of people. So uh thanks to Civic um
these individuals and uh some funding.
Uh next please.
>> Great. So to set the context, uh one of
the challenges we face is providing
comprehensive but also affordable
behavioral health care. Um there's a lot
of barriers when it comes to um to this
including stigma surrounding behavioral
health um availability of services and
more financial ones like um insurance
coverage and the high cost of care. So
there have been numerous strategies
states have undertaken to address this.
Um of late there's been um uh one one
has been to eliminate cost sharing
altogether. We've seen this in New
Mexico and another example is in
Colorado actually in the Colorado
option. So, if anybody is unfamiliar
with the Colorado option, um in 2023,
Colorado passed House Bill 21, oh
implemented, I should say, House Bill
21232,
established uh this uh public option,
quasi public option if you will, and
required all insurers in the marketplace
to offer additional standardized plans
with shared benefit designs. part of
this benefit design was a $0 behavioral
health um office visits. So essentially
economic reasoning we would think that
oh no cost sharing this could encourage
an incentivized use and that was exactly
what the policy intended. However, it
remains unclear if consumers actually
responded to the $0 co-pays and this
leads to the next slide please of the
research objectives.
um first uh to determine if individuals
enrolled in one of these Colorado option
plans uh utilize more behavioral health
services than those enrolled in a
non-option plan. And also um another
objective is to actually quantify the
difference of out of pocket cost savings
um for for these two groups of people.
Um next slide please. Uh to accomplish
this um I conducted a retrospective
cohort study using the Colorado APCD um
using years 2021 to 23. Um so 2021 and
2022 uh purely to establish baseline
health status. Um I used all three years
to find people who were continuously
enrolled um or had 11 or more months of
coverage. um each of those years. This
uh removed people from uh the special
enrollment period uh which has been in
the literature shown to have uh some
potential adverse selection. So that was
important. Um and then the outcomes I'll
discuss later um are from 2023 only. But
so the sample included about 50,000
individuals in total uh between 18 and
64 who were continuously enrolled in a
marketplace plan or coverage I should
say between these years.
Um the treatment group was about 7,200
individuals enrolled in the Colorado
option plan. I considered the comparison
group the remaining 43,000 individuals
enrolled on a nonoption plan. Um, so if
you're getting alarms in your head, uh,
it's totally valid. There is treatment
selection bias by defining treatment
this way. I'm going to discuss how I
mitigated that in, um, the methods
slides. So, um, next slide, please. Um,
so my outcomes of interest, I cared
about the probability of using any
behavioral health services. This is a
binary yes or no outcome. Um I also
cared about the amount of behavioral
health services used for individuals
that used any to begin with. Um this is
kind of like intensity of usage is
another way of thinking of this. Then
lastly of course to quantify um the
out-ofpocket savings. We want to know
the average cost of uh behavioral health
visits. Um so next slide please. That'll
go into uh the methods. So I used a
two-part model for this. It's also
called a hurdle model in the literature.
Um so the first part of the model is an
equation um called a decision model. And
this identifies the probability of using
any behavioral health services based on
someone's treatment status or the plan
they were enrolled in in 2023.
Um from this we go into our outcome
models, the second part. Um and so the
second part is concerned with only um is
is conditional on people passing the
hurdle or having used services to begin
with. Um and I ran separate equations to
model usage and cost to get those um
intensity of utilization and the cost
outcomes. But I want to specify um
because of the treatment selection bias,
I had to use inverse probability of
treatment waiting um IPW to mitigate uh
this effect. I'll save y'all from the
methods discussion about how that's
actually done. I'd love to talk about it
later. It's really cool. But um moving
uh forward, let's talk about some
results in the remaining time we have.
So, interestingly enough, um, in terms
of the decision model that, um, binary
outcome, um, I didn't find a difference
between the probability of using any
behavioral health services based on
whether an individual was enrolled in a
Colorado option plan or a nonoption
plan. Um below I'm showing the average
marginal effect of treatment uh compared
to people enrolled in that plan or in
one of those plans versus a normal
non-option plan. Um and the 95%
confidence interval is also listed
there. So you're seeing it cross zero.
So it's statistically insignificant. Uh
next slide please. Um the outcome model
for utilization. um I actually didn't
see any um association between um the
plan choice of an individual and the
amount of services utilized. So there
was no difference I found between um
enrolling in an option and a nonoption
plan between the counts you used. Um
again we have average marginal effects
the confidence interval crosses zero not
significant. Um, next one please. This
is the kind of interesting result. So,
as expected, we are seeing um we're
seeing some savings um from enrolling in
the Colorado option plan. And uh it
makes sense eliminating cost sharing
should, you know, reduce out of pocket
uh spending, but now we've quantified it
and it's about $23 less. Um so, what
does this mean? And uh next slide,
please.
Uh so I think
this just raises some questions, right?
And I have like why didn't utilization
increase? So I have a few reasons. Um
one is that cost couldn't be the only
barrier. Um in the 2023 Colorado Health
Access Survey, um it was the first time
that uh the survey said that cost wasn't
the main barrier and also the benefit
design uh doesn't really touch upon
stigma, availability or accessibility of
services. Second reason, I think we need
to consider the context of behavioral
health services.
um you know a lot of the time they can
be correlated with um uh crisis and you
don't really plan on a crisis by
definition. So therefore um I think uh
people might be less price sensitive to
these services than other services. Um
the third reason is uh competing
mechanisms.
um you know there could be pri
authorizations different networks um
even provider reluctance to see
individuals based on negotiated
reimbursement rates we've seen this in
Medicaid the literature points to that
um I've not investigated that yet I'll
talk about next steps but um the other
reason would be a lack of awareness of
health benefits the 2024 consumer
engagement and healthc care survey um
said that about 40% of individuals don't
know their behavioral health um benefits
in insurance plans. So this this could
just be um something we've seen you know
it's a new product when people selected
one of these plans.
Um so uh next slide please. I'll just
wrap it up quickly. um essentially
eliminating cost sharing reduced
out-ofpocket costs like we expected um
by an average of $23 to visit but we
didn't see that increased utilization of
behavioral health services and I think
this suggests that we really should
prioritize um you know that we need to
think about um the non-pric barriers to
behavioral health care such as the
availability and the accessibility of
these services.
Um, and I plan to do more work on this,
um, to investigate how provider networks
and reimbursement rates changed. And I'd
also like to see if there's variations
based on region or if there's
heterogeneous effects in case, you know,
the newly enrolled in 2023 had um, a
different effect than uh, those
continuously enrolled. So, um, yeah,
that wraps it up. So, thanks so much for
listening. Um, feel free to type in
questions or email me with any and I'm
happy to discuss this.
>> Awesome. Thank you so much, Andrew. Uh,
that was great. Um, looks like we've got
just a couple of very uh quick questions
here. Um, oh my goodness, there's a
whole there's a whole bunch and we're
about to go uh we're about to go over.
Um, so everybody, uh, I would ask, um, I
am so sorry, uh, if you can reach out to
Andrew. Um, his email is right here.
I'll put it in the chat as well. And,
uh, ask him your, uh, your questions.
Um, there I just saw like four come in.
So, I don't want to I don't want to hold
everybody over. I'm sure people are
anxious to get to lunch or on to their
next meetings or whatever, and I want to
be able to get us out of here. So, my
sincerest apologies to that for that.
Um, Andrew and and everybody whose
questions we weren't able to get to. Um,
but I am copying the chat as well. Um,
and I will uh I will follow up with that
um as well from my end. So, my
apologies. Um, thank you so much,
Andrew. That was really, really
interesting. Clearly, uh, everybody else
thinks so, too. Um, all right. So, thank
you all so much for coming to our
presentation today. Um, we will get a
follow-up email uh that will have a
recording as well as further information
in the slide deck. Uh, so feel free to
touch back with our presenters um as
other questions or thoughts come up. Uh,
feel free to reach out to us if you uh
sparked some ideas for how you may be
able to partner with Civic, use COAPCD
for any of the projects you're working
on. Uh, please connect with us. We are
on Facebook, uh, LinkedIn and not
Twitter. Got to get that out of there.
We are on Instagram though. Uh and sign
up for our newsletter. So with that, I
will uh let you all get on to your
afternoons. Thank you so much for your
time today. Um and have a great rest of
your Thursday. Thank you.
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