Composure Under Pressure: Dr. Joe Nemeth on Mastering Chaos
By The Strong Link
Summary
## Key takeaways - **Chaos is where the skilled earn their keep**: In environments like a trauma bay, characterized by blood, crying family members, and general disarray, those who know what they're doing distinguish themselves by taking control of the room and their minds. [00:10], [04:44] - **Crisis Resource Management from Aviation**: The principles of Crisis Resource Management, adapted from aviation and military practices, are crucial for managing chaos. This involves organizing oneself, the team, and the environment by delegating, anticipating problems, and balancing directive and empowering leadership. [05:11], [05:36] - **Cognitive Load Impacts Decisions**: High cognitive load, similar to the marketing tactic of placing impulse buys at checkout, impairs decision-making. In medicine, this can lead to errors, as seen in a 10-15% misdiagnosis rate, and is influenced by home stressors and the complexities of the patient's condition. [10:25], [13:53] - **Closed-Loop Communication is Vital**: Effective communication in high-pressure situations requires closed-loop confirmation. Simply asking for a task to be done is insufficient; the leader must receive confirmation that the task has been completed. [24:43] - **Avoid Tunnel Vision in Leadership**: Trauma team leaders must avoid 'tunnel vision' by maintaining a broad overview of the situation ('the forest, not just the tree') rather than becoming overly involved in specific procedures. [25:36] - **Regular Pauses for Shared Mental Models**: During resuscitations, taking brief, regular pauses ('every five, take five') to share the current state, actions taken, and potential next steps with the team is crucial for maintaining a shared mental model and ensuring everyone is aligned. [26:51], [27:53]
Topics Covered
- Why medical errors aren't always about knowledge.
- Closed-loop communication prevents chaos in a crisis.
- Stress inoculation: Training for the unpredictable.
- How daily decisions deplete your cognitive capacity.
- Why chasing the destination leads to disappointment.
Full Transcript
Imagine
uh if you will a trauma bay where um a
patient who was just shot in the chest
has been resuscitated and you see what
looks like organized chaos. You see
blood on the floor sometimes a lot of
blood. You see instruments, bloody
instruments. You might see a nurse
that's crying of course right
>> and of course family members. And I
think that organized chaos is where
people who know what they're doing earn
their keep. How do you take control of
the room and your mind when it counts?
>> I will answer that question, but I'm
going to say something that you're not
even aware of. Are you ready? You're
sitting down.
>> In this episode of the Strong Podcast,
we enter the trauma bay where
leadership composure and
decisionmaking collide under the
harshest pressure. Dr. Joe Nameoth is an
emergency physician, trauma team leader,
and associate professor at McGill
University. He's led countless life and
death moments at the Montreal General
and Children's Hospitals while building
the training systems that prepare others
to do the same. We explore what it takes
to stay clear when seconds decide
survival. How leaders take control of
chaos without losing focus. How teams
manage cognitive load under uncertainty.
and what medicine teaches us about
resilience, adaptability, and trust when
every move matters. This is an inside
look at performance under pressure
through the eyes of someone who's lived
it. Before we dive in, don't forget to
like and subscribe to keep learning from
the experts who keep us sharp,
resilient, and ready when it counts. Dr.
Joe Nameoth, it's a genuine pleasure to
have you here on the Strong Link
podcast. I'm very much looking forward
to jumping into this talk together.
>> So am I. Big time.
>> Let's go for it.
>> Fantastic. So I' I'd like to start here.
In trauma care, every second, every
decision can change an outcome. How do
you take control of the room and your
mind when it counts?
>> Um, I will answer that question, but
this is all impromptu. I'm going to say
something that you're not even aware of.
>> Amazing. Let's do it.
>> Um, are you ready? You're sitting down.
>> I'm primed. I'm primed.
>> Sounds good. Let's do it.
>> So, listen. I'd like to give two kudos
to you.
>> Oh, amazing.
>> I think um um it's I I'm speaking for
the medical field. Uh we're very easy,
very quick to critique.
>> Mhm.
>> But very slow to uh congratulate and pat
people in the back. I think you've
interviewed and your in your experience
too, I'm pretty sure it's the same
>> uh with the people you've interviewed.
Um for some reason, high achievers um do
not like to congratulate others. There
are some exceptions, but I'd like to do
that now.
>> I appreciate
>> on two two counts. Number one,
>> um I've looked at all your your your
product, what you put out here, and it's
incredible. I think it's a it's very
useful for people uh in my sphere, but
in in any other u industry uh and
frankly even a stay-at-home mom, just to
u to to talk about and the importance of
of how you manage stress and cognitive
load and and get different perspectives.
So I applaud you for that.
>> Appreciate that.
>> And on the second note, I applaud you
for getting a little bit out of your
comfort zone in that um uh you picked me
uh uh somebody who is not uh in the
business field uh is not in you know in
in the uh the military field and I think
that's going out of out of your way a
little bit and you're taking a chance
and I appreciate that. But I I'm pretty
sure I have a lot to offer.
>> Absolutely. And I thank you very much
and you're absolutely right. you know,
taking that moment to step back is
something that we always seem to miss in
the high performance world, but I I
think it also speaks to that earned
wisdom that you bring to the plate, and
I can't wait to unpack that.
>> Perfect. Perfect. And and before I
answer your question, um I think it also
helps with uh with cognitive load and
and how to minimize and mitigate the
stresses, meaning um somebody who's
supportive and who pats you on the back.
That helps. But we'll talk about the
>> Sure. Yeah. So imagine uh if you will a
trauma bay or we call it a recess bay or
trauma room where um a patient who was
just shot in the chest
>> Mhm.
>> has been resuscitated for 10, 20, 30
minutes, 60 minutes and the room is
empty now and you see what looks like
organized chaos. You see blood on the
floor,
>> sometimes a lot of blood,
>> right?
>> You see instruments, bloody instruments.
You might see a nurse that's crying,
>> of course, right?
>> And of course, family members. And I
think uh that sort of um that organized
chaos is where where people who know
what they're doing um uh earn their
keep.
>> Mhm.
>> So, how to take control of room? We'll
probably talk about that and nuance that
a little bit later, but really uh for me
it's uh it's um organizing yourself
first, your team, your environment, and
how you do that. Um uh there are
different strategies which we will
discuss but really it all falls under
the umbrella of crisis resource
management which I'm pretty sure you're
aware of. Um it comes from the aviation
field and of course the military uses as
well. It actually CRM sort of acronym is
really crew resource management but we
we took it over to crisis resource
management. And the whole idea of this
is there many levels but the whole idea
here is that um you
role delegate. You anticipate problems
that might arise. You um uh you you walk
that fine line between sort of directive
leadership and empowering leadership.
And we'll talk about that in a in a few
minutes what that means. uh
communication confidence tone
mannerisms,
>> how you stand, incredibly important.
>> Okay.
>> Um and then we can talk an hour about
communication styles of closed loop and
and how you close that loop when you
>> ask for something or you want something
to be done, how that is done. And we'll
talk about that later. Um, also in this
chaos, organized chaos, regularly
sharing um, your shared mental model of
where things are at with the patient and
where we're going with it,
>> delegating tasks, making um, creating
micro teams so that you as the team
leader are not overwhelmed.
and re reminding yourself in this
organized chaos is you can never not
afford to take your foot off the pedal
because trauma is a dynamic entity.
>> It's not a neurosurgeon, God bless them,
but standing over a patient for 10
hours, um I could never do that.
>> Trauma is a dynamic process where a
patient can come in walking and talking
to you and in a minute be in cardiac
arrest. And keeping that in mind, uh you
have to uh make the decision. So that's
sort of how I see, you know, taking
control of that that organized chaos.
>> Okay. So, a lot to unpack, but I think
you brought up something really
interesting that resonated with me, and
I' I'd like to kind of take a step back
and ask you about this. So, this tie to
aviation, you know, the the crew
resource management model, a derivative
of the human factors piece. And I
remember this was a science that came
out of NASA really in the 70s once we
were looking at the accident and
incident rate in aviation and how it
wasn't uh reducing at a certain point
and they had seen that the technology
had kind of gotten to a pretty safe
point. So it wasn't the technological
component but it was the human
component. And I'm wondering when we're
looking at crisis resource management
and how you've seen it kind of evolve
over the past few years. Are you seeing
the same kind of effect, it was at some
point an indicator where we need to look
at those micro teams very similar to a
pilot co-pilot engagement or a fire team
within the military. And I'm I'm curious
about that context. When did this focus
on the human crisis resource management
really come to the to the light? What
would you say? Um, I'll answer you in a
second, but if I could nuance um uh your
description that it comes from NASA, I
would argue it comes from the Canary
Islands.
>> Um, interesting. And I'll explain to you
what I mean. Uh, the biggest aviation
disaster um happened in one of the
islands in the Canary Islands in in the
late '7s. Two jumbo jets um collided and
I think there was over 500 people who
died and I think it still goes down as
the the biggest aviation disaster. Is
that the one on the on the runway?
>> That's correct. That's correct. That's
correct. Uh for those that don't know,
you should take a look at there's a many
videos on this
>> and and I completely agree with you that
up until there people were looking at
the wrong thing. when people when when
planes were crashing uh they were
looking at at uh at the technology but
where this um incident happened they
actually looked at the fact of human
factors
>> and they identified that this was could
have been all avoided
>> if uh the pilot
>> the pilots and the tower communicated
properly. There was absolutely horrible
communication, closed loop, there was
nothing checklist.
>> And because of that disaster, uh the
aviation industry looked at how they can
mitigate these these these these
potential errors.
>> And if you look at the chart of how from
that point on how uh the incidence of
crashes decreased exponentially and it's
I think it all has to do with the fact
that this is um this is looking at human
factors. Now uh with regards to your
question in in my domain
>> Mhm.
>> Um the er what do you think the error
rate uh is in the emergency department?
And by error error rate I mean a
misdiagnosis. Do you think it's u 50/50?
Well I guess depends on the physician
but is it is it is it is it 25% is it
like less than 1%. What do you think the
error rate is? So I would say and this
is me as a potential patient and where I
would hope right hope the uh the system
is I want to hope it's within single
digits or less or percentage of a
percent ideally
>> um that would be my hope
>> so so um it's about 10 to 15%.
>> Okay.
>> Now when we started looking at that and
and initially we didn't look at it the
right way. So in the aviation industry,
if a plane crashes, the question is what
happened?
>> Mhm.
>> In our industry up until recently, if a
patient died, we have what's called
morbidity and mortality rounds where the
the physician is put on the spot like
this.
>> Okay?
>> I mean, I'm I'm dramatizing it a little
bit, but really it's a fingerpointing
exercise.
>> And that's the wrong way to look at it.
So in our field, it was like what what
did the physician do wrong? As opposed
to let's look at this systematically.
And that's what's currently taking
place.
>> Yes. Yes. It's it's so so getting back
to the error rate that 15% um we looked
at that and there's some good literature
on this that the majority of the errors
are not made because of lack of
knowledge. Like people if you look at um
uh literature on on um on who gets sued
and what are the reasons there's medical
legal there's litigation against the
physician. It's it's rare. I'm not
saying it never happens. is really
because um the physician did not know uh
that this drug was needed for this. It
was more of communication how they
process information very closely tied to
cognitive load and if they're overloaded
their decision-map capability
disintegrates and we'll talk about that
later. So that's that's how we look at
it.
>> Wow. So you're saying the the
contribution of cognitive load and 15%
is not a small number you know
especially when we're talking this is a
mortality or sorry not a mortality rate
error. diagnosing error
>> diagnosing error rate. So, and of
course, every error in diagnosing is
going to trigger another cycle, another
decision cycle. It could.
>> So, I that's even a bit more wasted time
that could go into uh resolving the
situation. So,
>> what we were saying is you're looking at
the human component, the cognitive
decision making. Would you say that
that's the main outcome that's really
the contributing factor?
>> Absolutely. Absolutely. And that is um
is influenced by many stressors. um
whether it's it's what you bring into
your shift that means at home right
>> and we will talk about mindfulness and
peace and contentment that's so
incredibly important
>> and all the stressors that that are in
uh that are I was going to say intuitive
not intuitive but interior to the room
so the patient brings in their whole set
of complexities right
>> um you know uh a patient can come in
with a with an itchy scalp and it could
be something horrible right so we always
uh we we're always on edge as to what
what this seemingly uh you know easy
case could become very very difficult.
So yes, so this cognitive load uh that
you bring in definitely and there's
great uh psych psychological um
literature on this
>> um that it definitely influences your
decision-m activity. If I may
>> uh the marketing industry
>> takes it takes advantage of this. I'll
give you an example.
So, um, when you go to the I'm not going
to mention which whatever grocery store.
>> Sure.
>> Can I swear here or no?
>> You know what? I'm not sure. Go for it.
Let's just do it. Let's go for it.
>> So, when you get to the the counter or
to pay
>> Mhm.
>> the is there. Meaning what?
>> The stupid newspapers, National Enquir.
It used to be at least,
>> uh, the candy, the gum.
>> Right.
>> The whole idea here is that, um, they've
cognitively loaded you ready when you
walk through the aisles. 100 million
cereal boxes, uh, you know, this kind of
milk, that kind of cheese, you're coming
to the to the to the end to pay and
you're cognitively overloaded. And
whether you agree, you admit or not,
your decision-m ability has gone down
the drain.
>> Sure.
>> And and a lot of people would push back
on that, but there's great literature on
this. And so they know this. And so you
if they were to put those stupid things
in the front, you're walking past them.
You're not going you're not going to buy
the candy bar. you're not going to buy
National Inquir,
>> right?
>> Uh but here
>> you will. And that's that's that's an
example of how cognitive load uh weighs
in on how you make decisions. Now
imagine that in treating you with chest
pain,
>> right? And if I were to that specific
mechanism, that point cognitive load is
exhausted. You're going to the grocery
store, you're getting to the end. What
is the condition that's making me choose
that sugary treat at that point versus
in the beginning? that I'm just looking
to reduce the stress from the cognitive
load. I'm looking for a quick fix.
>> No, no, no. I I don't think it has to
anything to do with the fact that I'm
I'm uh I'm hypoglycemic, low blood
sugar, because you're not. You're not.
>> It's more that you're you're you have in
front of you decisions you have to make,
buy or not buy, and what am I buying?
>> And now uh that part of your brain that
usually manages this is overloaded.
>> Okay. Okay. And and there's some some
great I'll give you another example who
who takes it a couple of of um of
studies that looked at this. So they
looked at um a parole board,
>> okay?
>> And um they looked at uh you know
prisoners that are going up for parole
and they want to be they want to be set
free, right? So the parole board meets
with them and they looked at decisions
of the parole boards that if you as a
prisoner come in for a parole meeting in
the beginning of the day, you're more
likely to be let loose than if you come
at the end. Why?
>> The thinking is that by the end the
parole members cognitively overloaded.
They they are done and for them the
default is no.
>> And so there's that. And there's some
evidence for that uh very briefly in
medicine as well. uh many but I'll give
you an example. Uh they looked at a
bunch of family physicians who um who
saw patients and the patient came in
with a viral illness,
>> a runny nose cough. And if they came in
earlier on, they will not get
antibiotics. They'll they'll the
physician will take time and explain
that you don't need this antibiotic,
sir. But if they came in at the end of
the day, much more likely to get an
antibiotic. So these are examples of how
um cognitive load weighs in on your
decision.
>> Yeah, I'm Does that make sense?
>> Yeah, absolutely. as you're talking,
it's it's reminding me of examples even
in aerospace shift work. So, making
these critical decisions in the
afternoon or evening shift or even just
the the military side of things when
you're operating at night purposely
pushing through sleep. So, I can't wait
to to dive into that. If I take a a
second first for you and your story,
what I'd really like to do is take a
second and ask you what first drew you
into emergency medicine, trauma
leadership, and what keeps you there?
you're very uh energetic and clearly
passionate about the topic. So I'd like
to know the why behind that and where
that started.
>> Um I'll premise my answer with a couple
of things and I think credibility is
big, right? So so why should uh anybody
on this podcast look listen to me or or
even take my advice or take my not my
advice but what I say. Um look, I have
28 years of emergency medicine
experience. Um and I broken this down. I
did this this mental exercise recently.
So that equates to approximately almost
7,000 shifts of 8 to 10 hours
>> and that equates to approximately
160,000 patients that I've seen. Okay.
So approximate.
>> Sure. Of course.
>> So
>> I I have a little bit of experience. So
that's number one.
>> So getting back to your question u why
emergency medicine? So there's a sort of
an algorithm a flowchart of sorts for
for phys for for medical students to uh
decide what they want to do. It's it's a
little bit uh facitious but it sort of
makes sense. So in the in the top you
have um medical student are are you
crazy or are you sane? Okay.
>> If you're crazy you're going to go
either into emergency medicine or psych
psychiatry. Okay. And then and then when
you say you're crazy do you have an
attention span. If you don't it's
emergency medicine. If you have an
attention span is psychiatry.
>> So that sort of gives you an idea.
>> So this is this is mapping well with
you. Perfect. Perfect. If you talk to my
wife she was right here. She would say
the same thing. He's crazy and he has no
attention.
All right. So, so um um I think um when
an when a medical student asks me like,
you know, should I go into emergency
medicine or not? My what I tell them is
you definitely need um emotional EQ. You
need you need EQ. Okay. Uh so if you're
if you're one that um is very um um you
compartmentalize things and you know
this is this then I'm going to go into
that. That doesn't work in emergency
medicine. So you might see in one minute
you might see a patient who has an itchy
scalp for 5 years and you have to
explain to them that it's probably not
an emergency and the next in the next
minute you might have to tell a wife
that her husband was killed by a car and
and uh so you need that EQ right um and
I don't think other
>> other disciplines and I don't want to
minimize and I don't I don't disrespect
other disciplines but to the to the
extent that we need it I think I think
it's pretty one of the significant right
>> absolutely Um we need to be uh
inventive, efficient with our time and
our efforts. We need to be energetic of
course um friendly, confident, but not
in extreme cases because if you're
overly confident, you get very
dangerous.
>> If you're too cautious, that makes you a
horrible emergency medicine physician as
well because you need to be able to move
people,
get a disposition on people. So, a
patient comes in, I have a certain time
frame to make sure they're not dying.
>> And then I have a certain time frame to
um uh to make sure that they get the
right treatment by the right physician
and get them out of my department as
soon as possible if they so you need to
be you need to have both of those
things. Now, that's emergency medicine.
Why trauma? Well, trauma just takes it
to another level.
>> Actually, if for this for the viewers,
how would you define emergency medicine
and trauma? What distinguishes those
two? It looks like you're reading my
because exactly that was my I was going
to I was going to explain to you. So
>> just for for people who don't know um
this the field of emergency medicine um
means that you're taking care of uh um
of patients coming in with an acute
injury or illness.
>> So that could be a gunshot to the to the
head or it could be a heart attack or it
could be an itchy scalp. M
>> so what happens now is that we've our
field has become very super specialized
in that there's in in under emergency
medicine there are different subsp
specialties and one of them is trauma
>> that doesn't mean that a general
emergency medicine physician cannot take
care of a trauma patient but there are
now people who have trained and are
passionate about trauma
>> uh that take it to another level and
they're called trauma team leaders in
fact uh I will proudly say that in in uh
we developed in Miguel the first trauma
team leader paradigm as it were in 2005
>> there um and the whole idea here is that
in in the field of trauma trauma
surgeons ruled so the surgeons ruled um
uh with the resuscitation and of course
when the patient goes up to get surgery
it's the trauma surgeon that that deals
with that this whole trauma team leader
paradigm started by saying listen emerge
docs uh who with special training can
resuscitate the patient meaning the
acute care issues of of taking care So
the patient doesn't die in the first 15,
20 minutes, 30 minutes. We can do the
same as surgeons. And so that's what I
mean by a trauma doctor as such. So I'm
one of the trauma team leaders that
takes care of these kind of things. Does
that is that clear?
>> That's clear. Yeah, that clarifies it.
>> And so and and then why what keeps me
there is that that that desire and I
think I speak for most most of my
colleagues that desire to make an
immediate impact um and significant
impact on pat on a patient's uh status
especially if they come in very ill. uh
the variety, the the fast-paced nature
of of our of our business, uh
unpredictable, the unpredictability, the
environment that's that's often times
very chaotic. Uh and a blend of all
those things, uh teamwork, you need to
be a team player. So all of those
things, I think if you were to uh if if
I were to rely up 10 of my colleagues,
they would say the same thing. These
were these would be the the things that
keep us there and then make us love u
love what we do.
>> Okay. I keep thinking of three words
when I was listening to that description
and it it seems like the effect you're
looking to scale and and enable
consistently is that capable, adaptable
and uh ready team to manage those
different environments. That's a that's
a state of readiness which is that takes
effort and testing and retesting and
revalidation. So uh it certainly seems
um like a huge undertaking to be honest.
So
>> it speaks to that earned wisdom. So I'd
like to pull on that. How do you define
performance under pressure after decade
of leading these trauma teams?
>> Um
this too we could talk about for for a
long time, but really uh the ability to
uh to maintain situational awareness uh
where you you know when to step back and
wait versus when to act right away. uh
prioritizing life-threatening issues um
and decisively making executing that
plan. Once again, a continuous um shared
mental model incredibly important so
that the team around you uh who is
looking to you for team leadership
understand where your mind is at with
the with the case and what my what as a
team leader uh concerns are in the next
few minutes. So that shared mental model
that has to be almost seamless and
continuous and not intuitive. So not uh
not thought that it's it's it's it's
everybody's aware. You have to make that
a conscious and and active effort to to
share that uh clear communication uh
role clarity is incredibly important and
you'll see I think I'm going to say it
often that that communication is so so
important that closed loop
communication. Maybe I'll take a time a
little bit of time to uh to explain what
that what that means is. So um if I if I
have a patient who is uh actively dying
in front of me and they have a u um
heart attack uh and and I tell nurse A
nurse A uh no if I say can someone give
this patient this medication
>> that is horrible communication skills
because someone is no one
>> sure it's not precise enough
>> someone is no no one and this brings up
the whole idea of of of the aviation
industry as well and if you look at that
that video of that those two planes
crashing and a lot of it was this right.
So what what should happen is the
following. Nurse A, call her by her
name, whatever, can you please give this
medication
once you give it, please let me know. So
it's not a question of only telling her
do it, but telling her to feed it back
to me that it's done.
>> Incredibly important. And and it's a
it's it seems very minimal and nuanced,
but it's an incredibly important nuance.
So that's what closed loop communication
means. And that's part of performing
under pressure. Another thing that's
very important in performing under
pressure is avoiding tunnel vision. And
and and uh that's why the team leader
has to be as as handsoff as possible of
the patient. So as a as a trauma team
leader, I'm able to do all of the
procedures that need to be done. Like
just to give me an example, we sometimes
are called to open up a chest to um to u
to arrest a bleeding from a heart that's
been punctured by a a missile, an in
whatever. And so so we we are called to
fairly high level of procedures. Uh but
we we as team team leaders should never
do that. We should have the whole
picture in mind, the the for the forest,
not just the tree. And if you start
getting involved in a in in somebody's
um procedures, you get tunnel vision
because that's all you're seeing. So a
good person who performs under pressure
is one that does not fall that into that
cognitive error of tunnel vision.
>> Staying calm, thinking ahead with
contingency plans and adapting to
shifting priorities. I think these are
the main things that are important.
>> Yeah. So I I pulled a lot from that and
I really like the the closed loop uh
approach and trying to avoid that that
tunnel vision. Can you take a second to
expand on what you mean by an explicit
mental model that's shared collectively
with the team?
>> Yeah. So, uh what we say is um every
five take five. So, what that means is
that not necessarily five minutes but
every on a regular basis during a
resuscitation you should take
an amount of time to share what's
happening. So what we usually say is
that patient comes in early on, you do
the initial potential reversible life
condition um threatening uh issues and
you deal with them and then you stop.
Okay. So let's see what we have now. So
patient came in with XYZ. This is what
we did. Now we're going on
>> potentially this could happen. This
could happen. Then we do another set of
resuscitation measures. Then we stop
again.
>> There's no time set. There's nobody
counting on a clock. Okay, Joe, it's
another five minutes you have to take.
It's it's also intuitive in for a good
time leader to know when to make those
those those those stops and and and and
share uh explicitly with with the team
members what I'm thinking of and where
we're going.
>> Well, so that's really interesting. So,
in this situation, which is a crisis
moment and you're you're dealing with
it, pumping the brakes or taking a short
pause at the right moment, but
collectively speaking out loud, okay,
this is the current state. This is what
we see. what are some options? Okay,
let's keep going. And then actively
introducing those pauses in that crisis
act state.
>> If I could interject one more thing with
these pauses and I I make this very
explicit before the patient comes in is
that number one um I make mistakes. So
when in during those pauses I will say
often, okay guys, am I missing anything?
Okay,
>> incredibly important and to empower your
team
>> not to feel intimidated that here's the,
you know, high and mighty. No, that's
number one. And number two, to give you
an example, what I mean by that is that
I empower the team if they see something
that's critical to interject at any
time. So, we h we have a um sort of a
call out thing saying
>> critical finding and I have no problems
with even a med student. I was going to
say a lowly med student. I was a lone
mess so I can say it but but anybody in
the team saying critical finding
>> and and I'll stop and then so and of
course it's understood it's not critical
finding that the patient's shoes are
undone right it's something so these are
just examples of how you have to stay
humble
>> uh empower your team to feed things back
to you whether it's it's on a regular
basis or at any critical time
>> I it's just it's really sticks out to me
you know I was introduced to immediate
actions and these immediate reactions
you'll do when you're under fire or
dealing with the situation within the
military. But I've and we have our
communication drills and everyone's
doing their particular actions. But to
hear and it is comforting to be honest
these check and balances happening in
real time with members who may see a
critical failure point and be able to be
empowered to interject and that constant
re-evaluation realignment during a
critical state because I've I've seen
it. I've rehearsed it where you can be
triggered with an immediate action and
you can immediately derail and get into
the wrong course of action. So, this is
really interesting to pull from that.
You've you've spoken about cognitive
load or adaptive cognitive load. What
does that mean, especially for someone
who's never really heard that term and
how does it affect decision-m when time
and clarity are limited?
>> Sure. I think before we talk about
adaptive uh sort of cognitive load or
how you do that. So what is cognitive
load? Uh it's it's the amount of sort of
working memory or knowledge base that
you have at any one time that is
available for your uh you you're using.
So, so um um you know uh I think that's
the best way I can I can sort of uh uh I
can I can sort of um uh explain it is is
is that uh at any one point when you
have to make a decision uh based on your
experience and your knowledge of that
situation you have to make a decision
that's your cognitive load there really
it's what it is um Ashan is is to
maximize signal to noise ratio
>> um so signal is the permanent positives
and negatives of a case and noise is
everything that's not
>> and a good clinician and I'm not saying
just a trauma doctor but an emerg and
I've stressed this to the trainees is
that if you can weed out the noise
you're that much better so um so when
people when a med student askked me well
Dr. What's a noise? Well, noise is
patient's favorite color. I really don't
care about that. I'm just using it as a
facicious example of course. But but
noise is is things that are not
contextual. And if you can maximize that
signal which is the permanent positives
and the noise that ratio that's better
physician you are. So the way you I
think of adaptive cognitive load
is uh are you a treky start?
>> Of course. Of course. Absolutely.
>> It was a rhetorical question. I knew you
were.
>> Sure. Of course. So, um, but the old
ones, the real ones, the real. Okay. So,
you know, Spock.
>> Yeah.
>> Kirk.
>> So, for those of you that you should, we
should watch a couple of series.
Phenomenal that it broke so many
barriers. Incredible. It's I don't
remember who the director was.
Incredible. Uh, anyways, so the whole
idea here is that I think I think that's
a beautiful example of adaptive
cognitive load where
>> Kirk is off the cuff,
>> what we call huristic uh thinking. um
experience uh pattern recognition, not
thinking.
>> Mhm.
>> Not thinking, thinking but not thinking.
>> Sure.
>> And then of course, if you know the
series, Spock is that analytical uh very
thoughtout person,
>> right?
>> In emergency medicine, the extremes of
both are dangerous.
>> In incre a good emerge doc walks that
fine line.
>> Do you play chess?
>> I do.
>> Okay. So, if I tell you uh Gary
Kasparov, does that ring a bell? No. So
it's before your time. He was a
grandmaster for look him up for 30 years
>> and um I I give a talk on this uh many
platforms and I pick a I put a picture
of him up where he's he's he's playing
simultaneously 30 different games with
30 chess masters and he has like a
minute to go from one to another and
then comes back and I think that's a
beautiful example of systems one and so
of of this fast thinking and this low
slow thinking and I was going to say
system one systems two it's just another
way of saying this this different ways
of thinking thinking. So systems one is
the fast off-the-cuff experience uh
generated knowledge and systems two is
like the spock which is uh which is very
analytical. So this guy goes from one
checkboard to another and is is using
his experience to make fairly quick
decisions but yes he's still analytical.
I think that's the best way to think of
adaptive cognitive load. Does that make
sense? It it does and it's it's
interesting because it resonates with uh
another speaker we had um and uh Brian
he was a US Ranger and he talked about
this ability where you need to be able
it's a muscle too but he talks about
selective focus right if you're doing a
particular operation or you're at work
or you're coming home that it was highly
beneficial to have this muscle where you
selectively focus and then move out so
it seems a very similar approaching
tube. Yeah. And we talked about the
adaptive uh cognitive load. I really
like this
>> signal to noise ratio and that's a
skill. That's an ability. It's probably
a learned ability with experience.
>> Um I wanted to ask you about so
bandwidth. So let's however it's defined
and measured but is it is it possible uh
to even increase our bandwidth when it
comes to cognitive load so we can take
on more and then be better at that
signal noise ratio piece. After every
question, I always want to say great
question, but I'm not going to because
it's just going to sound but this is
another great question. Um, so
>> yes, the answer is yes. And I think this
goes back to uh signal to noise. I think
um you can increase your bandwidth for
important things in uh what you're doing
high stress things if you minimize the
noise. And there are many techniques to
do this. Um uh you can delegate tasks,
you can form micro teams to take care of
stuff that so you don't have to worry
about that.
>> Um there and we'll talk about this I
think later but uh the way you uh you um
uh you use breathing techniques and and
how you um how you self-talk and certain
things that how you do within yourself,
how you prepare yourself. Of course
knowing your stuff is incredibly
important. Like we can talk about this
all I want, but if I have no idea or I
have very little knowledge of how to
take care of a patient, this is nice,
right? It's the classic Mike Tyson who
says, you know, we all have a plan until
you're punched in the face, right? The
same thing here. This is sounds
beautiful, but if you have no idea how
to take care of a a heart attack or
somebody uh you know, uh you know,
whatever pick your poison, then this is
just uh BS, right? So So knowing your
stuff is very important. So that's sort
of how I how I I handle or increase my
bandwidth as it were.
>> Okay. Okay.
>> Is that is that okay?
>> It does. And I I we're talking about
self-development skills. We're talking
about honing it. And I think it builds
into um the work you're doing at uh at
McGill. For example, you've built
simulation and fellowship programs at
McGill. How do you design that training
which replicates the mental chaos that
we're speaking about that we find in in
real emergencies? Um so I think once
again I I have I'm I'm going to bring
this up again but the that that that uh
that the aviation industry has given us
uh like we stole everything from the
aviation industry uh in medicine. In
fact if you look at um simulation
medicine uh who has really taken a
forefront in this is the anesthesia
world. The anesthetists have done a
great job. If you look at literature a
lot of the literature comes from
anesthesia about stimulation medicine.
Uh I'm not quite sure why uh but it it
is the it is. So emerge is lagging
behind but we are. So what we do is uh
we we especially in emerge we we try to
uh uh uh create simulation where we
replicate that mental chaos of real
emergencies or trauma. Right? So that
could involve using highfidelity
scenarios. So using very highfidelity um
mannequins that can give feedback to
you. Uh there's even virtual reality now
that you can use and and AI as well and
and artificial reality as well that that
mimic the unpredictability of a
physiology of a patient that's very
sick. Um there's the other thing we
introduce in these kind of simulations
is controlled distractions. So uh we we
have um uh we have alarms that go off
out of the bullblue multitasking
demands. unexpected family member runs
in and and is and is and we have
actually these simulated patients that
are actually the you know actors that
come in and are trained for this and
they they simulate that that that whole
drama and this is how we try where we we
we we
train our trainees with that team
dynamics. We we definitely try to have
simulations where there's
interprofessional um uh uh sort of
involvement. So it's not just physicians
training physicians, there are nurses,
uh different healthcare providers that
are in this team and that that also
simulates reality as well. Um and then
stress inoculation uh this we took from
the military
>> and I think you know this much more than
I do. Um you know uh and I put this
slide up as well when I give this talk
is look at Navy Seals, right? Uh, Navy
Seals, for those that don't know, are
very high level army um military
personnel that do very high level high
stress things. And it's a whole another
level of of uh military expertise and so
on and so forth. And and they stress
inoculate them. And once again, I'm
speaking preaching to the converted. I
know I know you know this more but I'm
just more for the audience that um for
example um they make them do a 3 km uh
um swim in the ocean and out of nowhere
every so often they have no idea when
>> somebody comes out of the water and
tries to drown them literally. So it's
it's simulated. So they're they're
they're trying to swim. They're trying
to maintain their head above water in
these waves and all of a sudden they
don't know when somebody comes and and
tries to and they have to fight them
away, push them away. There's other
things they do where they wake them up
at 3:00 a.m. out of the blue. They tie
their hands and feet and they throw them
into like 12 foot of water and they have
to be able to float or um monitor their
breathing so that they can stay float.
they can come draw come down and then
push themselves up again, take breaths
and and then do that in the meantime try
to untie their their knots and so on and
so forth. So these are things that are
incredible and this builds and we'll
talk about this a little bit later but
this neuronal plasticity where your your
nerves and your your circuitry are
trained now to handle these things and
and and and then it becomes second
nature. So this is what we try to to
introduce in our simulations as well.
Um, it used to be uh taboo to introduce
death in simulation. Like you just don't
nobody dies in in in in simulation in
emergency medicine and I always thought
that was wrong because that's not real
life. So we're introducing death in you
know and and it could be quite impactful
right so so um so these are the things
that we can do and of course debriefing
uh after a simulation is incredibly
important where we sit down with the
trainees and we discuss what you feel
good about what you didn't feel good
about and we and we talk about not just
the the medical aspects but the
communication and so on and so on
>> right I I mean it it it really resonates
I mean I've done the stress inoculation
within the military but to the medical
field and I think it speaks to the
unique challenges that take place within
medical simulation. We will do stretches
inoculation in different tactical
training scenarios but one of the
toughest scenarios that we purposely try
and train for are mass casualty
situations or casualty evacuations. And
it's really interesting. You talk to an
infantry soldier uh training for uh
reacting to fire or setting an ambush or
uh reacting to an IED situation. There's
a steps from A to Z and we can get
through it and it it's challenging. You
throw in mass casualties when you don't
know what the patient's going to do, if
you're going to make them worse and
you're trying to deal with the
situation. It's a whole different set of
challenges. So I can only I can only
appreciate from a cursory piece how
difficult this must be in terms of what
you're you're looking at enabling. So in
terms of bringing this all together when
you come to the different systems in
place right so what roles do let's say
systems checklists which again is taken
from the the aviation piece as well how
does that go into protecting cognitive
bandwidth and I' I'd like to just frame
this there are leaders I remember in my
time in aerospace who are dealing in
those crisis situations and their
cognitive bandwidth is challenged but
they don't have the benefit of SOP's
check. There's that gap. So, how does
that how does this play a role?
>> So, it's interesting that you bring this
up because we're actually with one of my
uh resuscitation fellows, we're working
on a what we call a Mayday checklist.
>> Oh, interesting. Okay.
>> So, uh once again, we are copycats in
medicine and we we started looking at
checklists many years ago because the
aviation industry worked. It cut down
all the crashes. So, it must work with
us. So, there's checklists for surgeons
have tons of checklist. Is this the
right patient? Yes, check. Mrs. Smith,
is is it an appendecttomy? Yes, check.
Uh, is the patient that So, there's
checklist like this. But as you can
appreciate in a in a very dynamic trauma
scenario or any sick patient,
>> we don't have time for that.
>> Uh, you know, a pilot can sit down
before the flight and do the checklist,
>> but when it's Mayday,
>> they need a different checklist. They
cannot go through five pages. Go ahead.
>> So that was the whole concept of of
developing a Mayday checklist. And we're
doing this for many presentations that
are life-threatening really like a one
pager and I would even say a half pager
where of course you're you're you're
assuming a certain level of competence
for the physician. But if but if this
comes in then I look at it. So I'll give
you an example. So we have um uh cardiac
assist devices that our patients are
walking around with. They're waiting for
our transplants. Okay. It's a um it's a
very rare occurrence that they come in
with very sick, but if it does, we have
to know what to do. And and this brings
up a whole concept of halo
presentations. I I don't know if you
ever heard of that concept. Not halo.
Halo, but halo. So, high acuity, low
occurrence.
>> So, halos are what emerge dogs live for.
>> But we need and getting back to your
your before before question is the
bandwidth. We need we need AIDS because
I'm not going to see um this type of
patient maybe once every six months, but
when they come in really sick and
they're dying in front of me,
>> like I I don't have the knowledge right
now to do what do I do right now? I sort
of have a knowledge, but I don't. So, I
have this Mayday checklist, right? where
okay I I pull it out this this this and
I know so I know I know what's going on
but this reminds me of these are the
steps you have to take right now so the
patient doesn't die once again these are
not for don't don't think that emerge
docs walk around with these mayday
checklists it's for the truly halos the
high acuity low occurrence and it just
gives you another uh cognitive offload
it's a cognitive offload where where I
know that I have in my pocket um the
Mayday checklist and patient comes in
with your run-of-the-mill stuff. So, hey
ho, so high acuity, high occurrence, we
don't care. But the high acuity, low
occurrence ones is the ones that we need
these Mayday checklist for. And that's
how we we mitigate that and that's how
we we help uh each other and and to
cognitively offload,
>> right? I I really like these acronyms
because I it speaks to a challenge which
I even faced myself specifically on
cognitive load. So, hi ho. Oh, sorry.
Ho, let's say it's high. Yeah, exact
high acuity. Hey, high acuity, low
occurrence. Halo halos. And
>> there's low there's there's low accur
I'll give you an example. Low acuty, low
occurrence. Um, dandruff for 5 years.
Like, I don't really care if I I don't
need a checklist for that. Okay. So, um
I'll give you an example of a high
acuity, high occurrence, like somebody
with chest pain or headache. We don't
need a checklist. An emerged doc is
competent. That's why we're merg
of where we see something once every
three or four shifts or three for three
or four months. I think it's it's it's
good that we have these kind of things.
>> Absolutely. So what I found really
interesting is checklists in the use of
it can be paralyzing at the
>> Absolutely. Absolutely.
>> Exactly. Absolutely. And I've lived it
where I was like, so we had to do
different scenario training and and um
competitions and so on within the
military. And I remember very early in
my leadership career was given the
opportunity to try out lead these
patrolling teams and and go on. And I
tried to come up with a checklist for
every possible situation. And then as
>> how long were your checklists?
>> Oh, I could I had pages, pages and
pages, right? And we all we would
laminate them and everything. And I
distinctly remember when I was given the
opportunity to go on one of these uh
scenario events uh which was my first
foray into a complex environment which I
wasn't used to. So complexity was
significant and the checklists didn't
work and I had to resort back to some
sort of default state. We and we
executed. We made it through. But it was
really interesting because we were
working up to the main event and we had
the benefit and privilege of being
coached by some senior members,
reconnaissance members, snipers, uh,
within one of our Regg Force battalions
and they saw the same effect. You know,
someone who wants to do better and is
trying to come up with solutions and
checklist for every scenario. And they
they pulled us aside, put it put their
hand on our shoulder and said, "You
can't plan for every eventuality." But
what you can look at in those moments
where you you can't resort to that
checklist. It always stuck with me was
always try and approach it where you
first eliminate the threat so that it
doesn't get worse. You know, establish
security and then start working the
problem.
>> And that's exactly what the Mayday
checklist is. Right. That's exactly what
they And when they when that 747 drops
20,000 ft, that's when they're not going
to pull out 10 pages, right?
>> Exactly. And and you're right because
even in aviation, it was drilled into
me. Aviate, navigate, and then pilot.
Like, it's it's there. But I like the
distinction between higher currents and
lower currents because in those you know
the the the lower currents points and
the the high uh occur
those critical moments you you need that
checklist and to be able to rehearse
those critical moments. So I think
that's a really a really powerful
takeaway. So building on these high tra
events after a high stakes trauma event
what does recovery actually look like
for you and your team? You talked about
the EQ piece, right? Multiple spikes.
There's a resilience component there
like to pull on.
>> Yeah, there is. U there's some science
behind it as well. Um so when you're
when you're faced with any stress, uh
whether it be a stress of of uh going
into work for the first time for
anything, any stress, it doesn't
obviously doesn't speak to just
medicine, any stress at all. Uh there's
there's a sort of a um an incredibly
wellestablished uh um system that kicks
in um that helps you um navigate and
helps you think for the most part
clearly. It's the sympathetic nervous
system. And so the whole idea here is
that uh whenever you're faced with any
stress, there's a certain set of
hormones that are released. And this and
if it's not over if it's not
overreacting
uh because over too much stress is no
good either obviously um it actually
helps you to um to process information
um uh be alert and so on and so forth.
So uh that's where your heart rate
increases your breathing goes a little
bit faster. In fact, they had some um
there's some literature showing that
there's a there's very uh optimal uh
heart rates uh with stress and I think
some some of this is military where
where if you see if your heart rate goes
above a certain amount and and this too
is very object subjective right like I
both of us are in good shape what's your
resting heart rate 50 probably
>> I wish 50 I would say about 60
>> so so let's say let's say that you go up
to 80 that's already fast for you versus
my wife runs at 80 The average person
runs at 80, right?
>> So, if you go up a little bit, and I'm
not going to give you numbers because
it's useless, your your thinking
process, your your manual skills are
improving. However, if you go too far,
you start shaking, you stop, you start
having tunnel vision, and that's not
good either. So, there's a whole idea of
how um uh I'm going to answer your
question about recovery, but but when
that stress is gone, that patient,
remember I gave you that that that case
in the beginning where that patient the
the room is empty now. uh blood on the
floor, the patient, let's say, made it
that incredible sympathetic discharge
that that those hormones now drop
>> and you're uh and that could be
exhausting and that's why people are
exhausted after something like this and
that needs to be mitigated. So getting
back to more pragmatic uh answer to your
question, if the patient didn't make it,
um I try to um uh have a minute of
silence. Uh I think it's very important
um uh for closure whether you're uh you
know you're spiritual believing God or
not makes no difference. I think that's
important.
>> I think a good debrief with the team uh
not an hour but 5 10 minutes. So how do
you guys feel and that's very important
as well for closure and and and I have a
special one that I deal with with the
trainees and the nurses actually have
their own sort of debriefing. And then
um and then there's actually resources
at the hospital that if you have
problems dealing with this the next day
you have uh you know you start having
nightmares about the patient you can
actually call. So there's resources out
there for you.
>> And then uh last but not least and
definitely not least is speaking to the
family.
>> Okay.
>> And that's part of after the the fact
right now uh you know I'm talking about
if somebody doesn't make it and that is
a whole different level of of of stress
and cognitive load. um where you um you
know um you know you don't do much
talking uh you do a lot of listening
>> and uh and I'm if I continue talking I'm
going to have tears in my eyes because
it's it's it's um it happens doesn't
happen every day but it happens often
enough that that it definitely impacts
what you do. Is this is is this
something you can simulate in in the
simulations you've you've done to to
stress inoculate and it's I don't know
if it's something that can be actually
done in a scenario.
>> Yeah. Like I mentioned to you up until
fairly recently it was a taboo. Nobody
dies in the simulation. Right. So and I
thought that was not good. Right. So I
think I think there are there are
simulations where where you don't go
through the case but this the the day of
simulation is is giving bad news and so
we talk about it and then you go sit
down with the but there's no case right
>> takes away a little bit off the edge
right so we tell people what are what's
the the strategy of going into a room
whether it's a room of a of a parents of
a 5-year-old that was just drowned
versus whatever right uh you know a
90-year-old gentleman who was demented
and stage cancer who dies a little bit
different uh uh dynamics of how you
approach that, right? So, so there is um
there's we we we we teach that but we I
think we need to do a better job.
>> Yeah, it's it's really interesting
because that is one of the aspects we
don't dive into as much. We always think
about those high energy high stress
states. But what about those low energy
high stress states when you're walking
into a very uncomfortable decision? So
really really interesting and I this
also speaks to doing that type of
discussion in a fatigued state
>> in a in a cognitively overloaded state.
Yes,
>> absolutely. And so let's unpack that a
bit more. What practices really help
prevent this long-term cognitive fatigue
or burnout in such an intense
environment?
>> Yeah. So uh I like to think of it as
cognitive capacity e economics. Okay. So
um a bit of psychology literature and um
and you might not believe this uh but
it's true.
>> So every decision you make in life. So
this morning before 8:00 you had to make
a decision on what kind of coffee you
going to have, are you going to brush
your teeth before or after? What are you
going to wear? Uh what are you going to
eat at supper time? So there's a whole
set of of of decisions you make the
first hour of life. By the way, you know
how many decisions we make per day?
about 20,000 the average person and if
you do the math it's almost impossible
because there's not many seconds in that
right so so even if it's half true but
that's that's the literature incredible
decisions but you say Joe yeah but I
mean what socks am I going to wear I
have to make a decision on these socks
thank you but that was a cognitive load
and you say Joe you really no I'm
serious so so the psychology words that
every decision you make even if it's
incredibly small or you think is small
takes away from your capacity for the
whole day. When you wake up, you have a
a a crapload of cognitive capacity.
>> Okay?
>> Every decision takes away from that.
Every decision.
>> I'll give you three examples. Um not
that they're idols of mine, but or I I
respect them, but they're examples. So,
Obama,
>> okay,
>> uh Steve Jobs and uh Zuckerberg. Mhm.
>> If I if I tell you to picture them, what
you Steve Jobs, what what does he wear?
Do you remember black shirt? Exactly.
Zuckerberg
>> and Obama supposedly always wear the
same. They believed in this.
>> So So when they woke up, I don't want to
decide what I'm going to wear,
>> right?
>> Like they were firm believers in this
>> and I think more and more and my wife
and I have have she she knows this
already. She I drill it into her that
that that like for me it's easy. I just
wear scrubs so I don't have to wear but
but if let's say I had to I had to like
this I you know you told me come come
dress appropriately I thought of this
last night last night not this morning I
said I knew I already so that's one less
decision so that's number one so make
sure that you're you're you're
prioritizing your your uh your what
you're thinking of
>> um and then in in your job whatever your
job is um you can always make um uh you
can you can sort replenished your your
cognitive capacity. How? Eating and
drinking. I'm a bad model at this. My my
kids will tell you that I I don't I
drink a lot. Sorry. Drink a lot. But but
I don't eat. But you should.
>> Um humor. Incredible. Okay. Um way of it
can it can increase improve that
cognitive load and and take away that
cognitive overload. Cognitive RNR,
cognitive rest and relaxation. Yes.
Outside of the job you have that as
well. So, hobbies, travel, so on and so
forth. But in the job as well, there's
some good literature and I tell this to
all my traineees before a shift. Every
two to three hours, I want you to do
something for yourself. 5 minutes,
>> Dr. Name, there's maybe we shouldn't
film this. There's so many patients to
be seen. I said, I know, of course,
somebody dying in front of you. No, but
5 minutes is not going to kill anybody.
And I would argue when you come back 5
minutes later, you're that much of a
better physician because you've
rebooted. So, how does that look like?
Uh, what can you do? I always say, "G,
can you give me some examples?" They
always say, "Eat, drink, and bathroom."
I said, "No, those are, of course,
you're going to do them. Do something
else. Jumping jacks, meditate, pray."
Um, if you have a significant other,
call them. I have three kids. I've been
married 31 years. Every every shift, I
call my wife three or four times, and I
text my my my kids once at least. Okay?
>> These are cognitive offloads for me.
It's not I'm not I didn't say this to
pat myself in the back. I'm just telling
you these are things you can do and you
should do. So these are these are
cognitive uh rest and relaxation bands
and of course inner peace and
contentment and mindfulness and and for
me uh uh it starts with that. So um my
uh my Christianity is very important to
me and that's where I take my my inner
peace from my that's sort of number one
and then my family is my number two
thing. So my my relationship with my
wife trumps everything. Um and if that's
not going well
>> it's going to impact me 100%. People
say, "No, it doesn't." It does. At least
it impacts me.
>> And of course, my kids. And then the
rest falls into place.
>> Right. I was just scribbling these down
like crazy. This is uh because it's it's
refreshing to to apply a framework or to
take a look at what can be improved
upon. So, some of the parts that I found
really resonate. So, those decisions we
make every single day. And I've felt it.
You could be exhausted by the time you
hit breakfast or that first coffee
before you even show up at the first
shift. And it reminded me of another
term that I came across when we talk
about this, which was to try to
structure your day where you're
translating the conscious into the
unconscious. Like you said, you picked
your outfit the day before, you're just
going to now put it on, for example. So,
I thought that was very empowering, but
the replenishment piece. So there's a a
concept where you're going to wake up,
get to work at whatever state you're at.
You're going to grind through this and
you're missing so many of these
opportunities to replenish nourish
certainly. But the cognitive offload
piece, there's this preconception that
if you're in a high performance role,
constant chronic stress that you're not
taking the time to spend the time with
the family. multiple touch points with
your wife and your kids throughout the
day as a measure to cognitive offload
and replenish as a sustainment approach.
That's that's uh amazing to hear that
that's even a possibility. So that
really resonated and that inner peace
and contentment side. I can't think of
the number of times you're in a high
performance role, you're focused because
you know the challenges that are going
to come up in that shift, but you come
back home and you may be unsettled
because of how that day went. you were
already pre-imagining what you needed to
do to make it successful. Maybe you
didn't hit that and now you're in this
distressed state. It's hard to sleep.
It's hard to recover. Your mind keeps
reliving it. So, you're not really being
able to dive in and gain that little bit
of inner peace and contentment. So,
finding what that means to you, I think
that's that's really highly highly
resonated. Can I interject there because
you um I wanted to just say that you
said when you come when I come home from
a a tough day and once again this is not
just anybody. It's it's it's it's it's
access accessible to everybody.
>> Uh you need home to be an oasis. It has
to be an oasis for me. I'm coming we
have my my wife and I have two big big
chairs and we call them our thrones. And
the day starts there if I'm not working
and the day starts there in the morning
and the day ends there. So, we sit down
and we talk. And for me, coming home,
uh, and I'm not saying, you know, it's
always peace pre pe, you know, it's it's
beautiful all the time. Of course not. I
live in the real world just like
everybody else does. But, but for the
most part, home for me is an oasis.
>> And I and I think that's where you were
headed that you come home and you know,
maybe you didn't hit it all. You you you
didn't out of you didn't hit it out of
the ballpark. You didn't do this. You
didn't do that. But you're coming home
and what matters is your your people
around you love you unconditionally love
you.
>> You're set,
>> right? And
>> you're you're king.
>> Yeah. It's amazing. And I think that's a
really nice image despite the day,
however it went, maybe if it doesn't fit
what you thought it would be. But to
know that you're going to come back
home, you and your wife sitting on those
chairs, those thrones, that is still
going to be how your day ends. And it
sounds sappy and and and I and I but
it's the reason I say it like this is
because it's it's it's not it's not the
fairy tale land. It's it's it's it's
doable. It's doable
>> and it's a cognitive offload activity.
>> It's a huge cognitive offload activity.
Like and now five minutes into my my
throne the time with my wife I'm I'm
don't even think about the things. No, I
can I can appreciate that. And I
distinctly know that there's an inner
tension that occurs when you're trying
to grind through something and to
convince yourself, take that moment,
take that break, go message, go call the
wife, you there's a reluctance, but once
you do it, you can replenish yourself
and then come back stronger.
>> Absolutely.
>> Really amazing the the bringing it back
for high performers. So for high
performers across multiple fields and
that's the intent of of this podcast
this intent for high performers uh from
medicine to aerospace to defense what
simple habits help really build
cognitive resilience managing that
mental load before overload or that
replenishment and restoring clarity
under pressure. I know we've we've
talked about quite a few of them, but if
we were to summarize those habits.
>> Yeah, exactly. I think I think uh I'll
just summarize it because I think we hit
on most of them. Um I think
prioritization of your of of your life.
Uh what's what's first, what's second,
what's third, and that needs to be clear
because uh uh you have to make sure
you're prioritizing correctly. Um, I
think I'm I'm old enough to say uh and I
have the I have the right to say because
I've lived a certain amount of years
that that uh that the um the the
promotion, the financial stability is
not what what gets you and it sounds
sappy again but it's the truth. You
know, have you ever heard of a
destination disease? Have you ever heard
of that concept?
>> So I think many of us in our field high
performers and I would say I think it's
human nature
>> that we look at the destination
promotion. Sure.
>> A job, travel, I can't wait. I'm going
I'm going uh to wherever
>> and you miss every day because you have
the destination disease. You're you're
you're going for that. And then when you
get that, you're you're disappointed.
Very brief um very good example is u
have you have you watched Chariots of
Fire? Uh that movie recommended Academy
Award. It's basically about um a
Christian runner uh who is running in
the London marath 100 meter dash and and
his stance against he's not going to run
on Sunday. Regardless, that's not the
point. The point is the following is
that he had a very good friend who was a
better runner than him. And the night
before, this is a true story. The night
before the the 100 meter dash, they're
talking and this this friend of his
says, "You know, I'm so scared about
tomorrow." And the and the the Christian
friend says, "Why? I mean, you know, you
you you have this. I mean, you you're
going to win the race. You know that.
Goes, that's what I'm afraid of.
>> Because I've done all this.
>> Mhm.
>> I'm going to win. And then what?
>> And then what? Right.
>> Destination disease.
>> We've heard this with uh I know we've
come across this with Olympic athletes.
Once you get there and you win, then
what?
>> Look at even look at Hollywood.
>> Mhm. I mean you know you achieving
everything like you're famous money and
a bunch of very very very uh unhappy
people there and I think that's
destination disease. Yeah, I think it's
a it's a very prominent factor
especially with high performers because
you're working towards that goal, that
position.
>> You always have a goal, right? And
you're the I know I can I don't know you
well, but I know you're the same way.
>> And you and you live and if you and what
happens after that event and it's it's a
it's a tough
>> It's a downer. It's a downer if that's
your own death, right? But if your own
death is something that will stay,
>> yeah,
>> then then there's no downer. No, I think
it's a it's a it is a powerful
transition point. I mean, even as a
veteran, right, when when veterans
transition out, their goal was the
military and that defined who they were
for a number of years. So, when you get
out, what happens next, right? And
that's that's a significant challenge
and absolutely. So, we've covered so
much in in terms of dealing with uh
adaptive cognitive load that bandwidth.
So much to unpack here. And as we bring
this to a close, what I'd like to do is
pull on the science aspect and ask
yourself, so how do you see the science
of stress adaptation and cognitive
performance evolving over the next
decade?
Yeah, I I think um uh like we discussed
there these acute stresses bring about
um neurobiological
uh sort of built new circuits in our
brain and and uh they they cause us to
be more adaptive enhances enhancing our
memory and so on and so forth. However,
uh the the technology what we what I
could see coming down the pipes is
number one for for example wearable
sensors. So, um I mean this is very low
tech, but um I have a smart not this
one. I have a smartwatch and I and
during during these high stress events,
I look at my my my pulse and I see how
how that is and maybe things I can do.
Maybe I should have done more deb
breathing to bring it down a little bit.
But there's there there are a lot of
other sensors that can come down where
they monitor your heart rate. They they
monitor, you know, the way you maybe
perspiration. I'm not sure. But there's
definitely that's coming down and that
can using that data during high stress
maybe there are things you could do to
mitigate u how you deal with that uh
AIdriven uh sort of brain fitness
programs where where instead of
simulation medicine um you can you can
do um you can help AI give you scenarios
and and and and work through those and
and help you to build that new that
resiliency that that that will help and
and I think these are the things that
that I could see coming down the pipe.
Definitely AI is going to be a huge
cognitive offload. We have to be careful
how we use it for sure, but but I I
definitely see that being a big piece of
the puzzle.
>> Okay. All right. Really interesting to
see those trends come to fruition. Yeah.
Especially with the AI piece, but you're
we're building up some additional
awareness that can ideally help build
that cognitive bandwidth. Amazing. So,
Joe, thank you so much for taking the
time. Thank you.
>> This has been an absolute pleasure. I'm
going to be definitely knocking on your
door. There's so much more to unpack
here and we need to. So,
>> my pleasure. My pleasure. It was a It
was a true pleasure and it's a pleasure
meeting you and spending some time with
you.
>> Thanks again.
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