From Idea To Impact: How Gamma Is Redefining Presentations | Grant Lee
By Kleiner Perkins
Summary
## Key takeaways - **Word-of-mouth is the ultimate product-market fit signal**: Don't scale or move to the next stage if your product doesn't have strong word-of-mouth. If you don't have this organic growth, everything else is a waste of time and money. [00:00], [46:15] - **Enduring businesses are built with teams, not one person**: While a one-person billion-dollar company is a great headline, enduring businesses are built with a team. It's more fun and rewarding to build something special with others. [00:38], [11:22] - **Flexibility over rigid work hours**: Rigid work hour structures are frustrating for creative work. Instead, focus on output and allow for flexibility, like working deeper on a project when in a flow state, rather than strict timeboxing. [02:01], [02:31] - **AI primitives enable new user experiences**: Gamma rebuilt its product by first creating new core primitives like 'cards' instead of static slides. This AI-native approach allows for malleable, interactive, and multimedia-rich content, which was then leveraged to create a new AI-powered onboarding flow. [08:13], [08:53] - **Lean hiring preserves culture and focus**: Hiring slowly and deliberately, focusing on 'player-coach' roles, allows for maintaining a strong culture and financial efficiency. This approach enables agility and ensures new hires align with core values. [13:31], [22:49] - **Define values through observed behavior**: Instead of predefining company values, observe and articulate the behaviors of early team members that lead to success. This organic approach ensures values are authentic and deeply ingrained in the company culture. [36:46], [37:30]
Topics Covered
- Why Word-of-Mouth is Your Only True PMF Signal.
- Rejecting Rigid Work Hours for Creative Output.
- Why the "One-Person Billion-Dollar Company" is a Myth.
- Culture is Built by Behavior, Not Predefined Values.
- Why Chasing Mega-Rounds Can Be a Recipe for Disaster.
Full Transcript
If you don't have strong word of mouth
in your product, don't move on to the
next stage of scaling. If you don't have
that first piece and you've tricked
yourself into thinking of that first
piece, everything else is just a waste
of time. It's a waste of money. And once
you have that, then you can think about
all the things that matters. Like, okay,
what type of team do I need to build to
go after this opportunity? The best
players want a lot of playing time. They
love that ownership. They don't want to
delegate that to somebody else. They
want to be in it. We're building this
team where every single one of the A
players wants to play the game. Sam
Alman and others have talked about how
they think you can build a billion
trillion dollar company with one person.
>> I think it's a great headline. I don't
believe that that's going to happen
anytime soon. And I also don't believe
you want it to happen. I think part of
building something special in enduring
business is doing it with a team.
Welcome to Grit. I'm Jubin, partner at
Kleiner Perkins, a show where we go
beyond the highlight reel and explore
the personal and professional challenges
of building history-making companies.
Today on the show, we have Grant Lee,
co-founder and CEO of Gamma, the AI
presentation tool that's aiming to kill
PowerPoint. Grant thinks about
everything differently. And one of the
reasons I was so excited to have him on
the show is because he thinks about
company building in a very unique AI
native way. I'm fascinated to see how
it'll play out. Enjoy the episode. By
the way, I just roll, just so you know.
Like, I just roll. Okay, cool. The hard
work has gone crazy in Silicon Valley
right now.
>> 100%.
>> And I think the spirit of it is right,
which is like in 2021, 2022, we like
kind of lost our minds and tricked
ourselves into thinking that like
companies are not willed into existence,
>> right?
>> And we should be flexible about
everything. People should live
everywhere, you know? It's like
whatever, right? like this crazy amount
of flexibility.
>> Totally.
>> Now I feel like we've whipped the other
direction swung
>> and it's not even that I'm against the
like raw hours of whatever that is 72
hours of a 996 but the way that it's
framed is so rigid in nature
>> that I find it very annoying.
>> Does that make sense? Like it's just
rigid. Like I don't know. I don't wake
up at 9.
>> I wake up way earlier. I'm also in bed
by 9. Do you know what I mean? It's the
opposite of flexibility.
>> It's just the opposite of it's like I
don't know. I just
>> I think anybody that's doing creative
work is that that becomes extra
frustrating, right? Like if you're
trying to time box like a creative
project, that just seems like the wrong
approach.
>> Yeah.
>> And you need a little bit of the okay,
you know, this hour I'm going to let
myself go a little bit deeper on this
thing because it's the right thing to
do. It's not because I have to do it.
>> Yeah.
>> But I'm enjoying doing. I'm in the flow
state. I feel like more work should be
like that, but I get the spirit of it.
is like you got to work hard especially
in this era things are moving so fast so
if you're not going to do it someone
else is going to do it
>> and so as a startup how do you keep up
right that's the mentality I think
>> it it needs to be there in some form I
think we'll have to figure out the right
packaging of it
>> if you told your team
>> how many employees do you have now
>> we have 50
>> 50
>> and you're doing like 50 million of
revenue with 50 employees or something
>> yeah more than that yeah
>> more than that okay have you crossed 100
can you say
>> we can't say we can't say
>> but like you're on your way
>> you're doing great
>> we're doing great And like you've
actually uh recently sparked I don't
know if controversy is the right word
but like you've done the small team big
revenue thing
>> quite effectively. Yeah.
>> But if you went to your 50 employees
>> tonight
>> and you were like all right here's our
policy
>> 9 to9 six days a week wouldn't they be
like dude what are you talking about?
>> Yeah. Yeah. There's there's yeah there's
no way. Well, I mean, we have had the
conversation, but our conversation has
been we know there's been, you know, AI
startups are are kind of in a few
different camps today, right? You do
have the 996 and that's maybe one
extreme and even uh you know the 996
many of those companies are saying it's
actually not 996 is way more than that
and we're using the construct of 996
because it's a familiar label now. And
then you know then there's opposite end
of the spectrum which is hey we're a
40hour work week which is a standard you
know what's known
>> we've we've kind of said that we're
we're somewhere in between. We know we
need to work hard. We're also in a space
where creativity is incredibly
important. Like we're trying to
reimagine how people visually storytell
and that doesn't and for us that means
the level of creativity does require
much more flexibility in our mind. And
so we say hey there's a baseline
expectation around 50 hours a week.
That's like a baseline and we're not
there to monitor how many hours you're
working but if you're working and you
feel like any given week you have had
that amount of output you should feel
good about it. And um and as a team we
do try to overlap as much as possible.
So I think this is also the question of
like how much should we be inerson work
because to your point before it's like
everybody had gone to remote distributed
work hybrid work and we are trying to do
much more of overlap like in person so
that you have that little bit of that
magic that serendipity
>> but like when you were five people
>> do you think that the rains started to
loosen for you? I have no idea. But like
from the 50 hours in flexibility kind of
mindset
>> when you were five people in order to
get the incremental 15th employee did
you feel like all right we cannot be how
we were when we were this tiny little
startup? It's a hard thing to So, it's
like for us when we were, you know, 12
people. Uh, we were working in a
two-bedroom converted two-bedroom
apartment. You know, we were all sitting
shoulder-to-shoulder in this tiny little
room and everybody was working all the
time. And so, there was the unspoken. I
didn't have to measure how many hours
people were working. We're working a
ton. And then gradually we started like
we've never grown that fast. So, it's
always been for us like sort of this
incrementally adding the next person. So
I don't even know if there was ever a
point where it felt like we were a
different company. It just felt like a
natural progression. And so I think
we've just kind of kept that spirit. But
then at some point it got to the point
where like we are big enough where we're
not all crammed in a two-bedroom
apartment. And so some of the unspoken
things it was helpful just to talk
through. Okay, you hear all the
headlines of 996. Are we a 996? And so
we started having those conversations.
We're a very transparent culture. So for
us it's like every week we're meeting as
a team.
>> We still have that open dialogue. And so
that's where the conversation comes like
it really became a forcing function when
you start recruiting folks and they're
asking you are you a 996 and so what is
your answer? So if I have to give an
answer to a candidate I need to have an
answer for the internal team too and so
that's actually how things progress for
us.
>> Yeah
>> that makes sense.
>> And when you say you didn't grow that
fast.
>> Yeah.
>> Okay. So like you started the company
four or five years ago.
>> Five years ago.
>> Five years ago. Sorry. Do you want to
just say like maybe 30 seconds? What
what does the company do?
>> Yeah. So, Gamma's building the anti-
PowerPoint for anybody that spent, you
know, late night trying to design a
slide, find the right layout, you know,
trying to tell their story visually.
Like, we're we're trying to replace that
with an experience that doesn't require
all that manual tedious work so that you
can actually, you know, tell an
impactful story in a fraction of the
time.
>> Yeah. And so, you started prel
pre all the recent AI.
>> That's right. Yes. That's right. 5 years
ago.
>> Yes.
>> And then when you say you
>> grew slowly,
>> Yeah.
>> What do you mean by that?
>> Yeah. So there's three founders, so
three of us. Uh that's end of 2020,
raised a little bit of money. And then
over the course of the next year, we
added four more teammates. So we got to
about seven. And then the year after
that, we got to uh about 15 or so. And
then the year after that um we got to
uh around 20 and then we you know this
year we started the year just a little
bit over 20 and we're approaching around
50 now.
>> Mhm.
>> So that's been over the yeah past five
years.
>> And when LLMs happened did you have to
redo the product?
>> Um yes and no. So the first couple years
we were building the core building
blocks for gamma. So you can think of
you know in present t typical
presentations you have slides as like
the primitive right slides 16 by9 we all
know it
>> you you get this blank canvas
>> for us we came up with a new notion of
we're actually going to create this
notion of a card a card can be much more
malleable it can be any size it's mobile
responsive it can also be something you
can drop in interactive elements into so
it's not static and it can be multimedia
rich so you can embed you know entire
websit sites directly into your gamma.
And so those core primitives are what we
worked on for the first couple years.
And then you know come 2023 we
recognized that we had to rebuild entire
onboarding flow new user experience by
leveraging AI. So that instead of you
know if you're a new user you imagine
going to a product like ours you're
faced with all these building blocks.
You're like what the heck is this? Well
what if instead we preassemble those
building blocks for you? That was a
starting point. So now you can kind of
play with a pre-assembled set of you
know Legos and and that makes it much
easier. That's what we used AI for in
the beginning and then over time it's
become deeply integrated into the entire
product.
>> Yeah. And so when you say slow growth,
what you're saying is slow headcount
growth.
>> Slow headcount growth. Yes.
>> Not slow revenue growth.
>> Not slow revenue. So when we So we u did
our first AI launch in March of 2023.
End of March 2023. This was pre-revenue.
We we launched the product. It had AI
entire workflow is you know onboarding
flow is different
within a month. So our free version at
the at the time was like every new user
gets a free amount of AI credits once
they burn through it. Um that was it
right and so right right after we
launched basically our support started
blowing up with how do I buy more
credits and we didn't have yet a way to
monetize yet. So with we had to
basically scramble three or four weeks
figure out pricing and packaging. Then
we started monetizing. This is like end
of May 2023. Yeah, from there on out
revenue growth has been yeah fast.
>> And one of the things that I was excited
to talk to you about is there's a lot of
talk like Sam Alman and others have
talked about how they think you can
build a what a billion trillion dollar
company with one person. What is it
billion or trillion? Billion
>> billion. Okay.
>> Maybe trillion.
>> Soon it's going to be trillion. Yeah.
Yeah. Yeah. We're going to have AGI with
three people or whatever. Okay, great.
But in your ca and in in practice like
from everything that I have observed
within every portfolio company I have
not actually seen that
>> right
>> like I have not actually seen that when
push comes to shove
>> and you have
more customer demand than you know what
to do with right
>> that you're not hiring more CSMs account
executives if you have a bigger roadmap
than you can handle that you're not
pulling ahead headcount for engineering
and product like it's just very natural.
>> Y
>> why has that not been the case for you?
>> Yeah, I mean I I don't believe in that.
I think it's a great headline, right?
Yeah. Billion dollar oneperson startup
or whatever. It's a great sound bite. I
don't believe that that's going to
happen anytime soon. And I also don't
believe you want it to happen. I think
part of building something special in
enduring business is doing it with a
team. Like it's it's fun, right? If
you're doing something you actually
enjoy, you don't want to do it alone.
you want to do with other people that
enjoy building with you. And I think
everybody will bring a unique set of
skills. And so I do think you can build
a much leaner team, but it still
requires a team. It's not a oneman show
by any means. And so to your point, like
yeah, you start building out the go to
market team, sales, marketing, those are
different skill sets. Maybe one day a
lot of that will be replaced by AI
automation, but I guarantee it'll still
be somebody running and orchestrating
kind of the AI play the the sales
playbook or the you know how do we
actually go and reach customers and um
and so that's where what you're seeing
is I think there is a chance to be much
leaner than than you could have in the
past but it's not going to be you know
single person massive startups anytime
soon at least for my
>> and from your lived experience like how
much leaner maybe I'll I'll be very
specific about the question
>> let's imagine I assume you want to take
this company public or I don't know
maybe you maybe secretly you want to
have it be acquired by Microsoft but you
can't say that so out loud you want to
say you want to you want to go public
>> this as big as possible. Yes.
>> Yeah. Okay. So like let's just assume
public.
>> Yeah.
>> Do you have like a headcount in mind
that you think you could go public with?
Let's just imagine that the number that
you need to go public with, let's just
make up a number, is 4 500 million of
error,
>> right? Right.
>> Let's just say.
>> Yeah. at that number, what do you think
your headcount could be?
>> Yeah, I I'll give you a couple of things
that you know we think about. So like
one is just like we do have a frame of
reference, right? We many of us came
from a company called Optimizely you
know uh many years ago where uh that was
at the time one of the f when I joined
fastest growing YC company and by the
time we were at the same level of
traction as we are today at gamma you
know we were 500 employees right so
we're 10 times bigger in terms of
headcount same level of traction and and
so in and some some you know some using
that point of reference we're onetenth
the size I think the other point of
reference is we've taken that mindset so
being scrappy from the very beginning,
this is pre our AI launch, we talked
about as a company, we're going to hire
painfully slowly. Like that was what we
said. And then even after we started
growing really quickly, still the same
mindset. We're not going to just add
headcount because u you know the easy
thing to do back in the day would be you
want to start hiring sales, you hire the
VP of sales. VP of sales comes in and
builds out they bring the rolodex. They
build that entire sales function and
that's how things are done. We've always
been actually we're going to go bottoms
up where any role we have, we're going
to start with somebody that can be a
player coach. They start off as a
player. They really know how to execute
well in that function before they start
hiring anybody. And that allows you to
kind of invert like just how that
process goes in general. You don't
assume you get headcount. You actually
assume something needs to be done and
we're going to figure out how to do it.
We're going to try our best to reimagine
what the entire org can look like. I
always tell other founders is like you
know most startups think about when they
think about innovation it's like okay we
can innovate on product or innovate on
technology well you also have an
opportunity to innovate on or design you
can go in and say hey we're not going to
build teams the exact same way we're not
going to have people managers the same
way we had 10 years ago what is it going
to mean for you and I think it's up to
every startup if they want to do that to
innovate in a way that feels authentic
that that they can execute on
>> and and we've tried to run that from the
very beginning
>> yeah but does it worry you that you're
wrong. Meaning like you have
competitors.
>> Yeah.
>> And let's imagine your competitors are
subscale relative to where you are. Y
>> let's just say they're half your size.
>> But let's just say now they just took on
way more funding than you.
>> Yep.
>> And they've hired twice the amount of
engineers that you have.
>> They've hired people on the go to market
side. Let's just imagine
>> they start winning.
>> They can pull roadmap ahead faster. They
can get to distribution faster than you
can. And maybe you got too cute with it,
right? Would be the thought.
>> Totally.
>> Like could you get too cute with it in
the spirit of this principled lean
mindset?
>> Yeah,
>> absolutely. And I think that's something
that we think about, but we don't
actually even have to imagine that we
are in a space that have had startups
that have raised way more money than us,
that have teams way bigger than us, that
started before us that have now shifted,
pivoted to different, you know,
different opportunities. no longer
could have feared the same things. We
were like, "Okay, they raised a ton ton
of money with big round. We should go
raise a big round." Uh they hired their
80 employees, 100 employees, we should
go to be that big. And so that fear has
been around for forever. Uh but the
question always is like, do I believe
fundamentally if I double the size of
the team, I double the speed. And the
answer's always been no. We are super
agile, super, we are lean, but we can
move and adapt really quickly. If we
want to change strategy tomorrow, I'd
call a team meeting, we would change
directions tomorrow. And that's always
been the the ability with a with a 50
person company, you can do that. I think
if I was 10 times bigger, much harder to
move the ship.
>> That's true. But what if you doubled the
team and you increased velocity by not
100%. But like 30%.
>> Would you do that?
>> Cuz isn't that where the truth is
usually somewhere in the middle?
>> Yeah. I think what you're you're you're
getting to is like velocity is the the
question, right? Like velocity is speed
and direction. If it's just speed, I
think that's that's not the right thing
because you want to make sure you're
headed in the right direction. In this
age when everything is moving so fast,
underlying AI technology, how customers
are adop you adopting your tooling, it's
moving fast. And so you might be if you
move too fast in the wrong direction,
>> well, guess what? Then you're going to
have to rewind all of that in a few
years. And so you're better off like
being really sure about the strategy and
the direction you're headed in before
you double down on the speed notion.
>> But are you not convinced right now that
you are definitely going in the right
direction?
>> We are. Um we we do feel that but like
when you think about like a startup
going after like a space, right? So it
it often times feels like there like if
you imagine this market to be that
you're trying to penetrate as as being
like this balloon to penetrate that
market, you need this really sharp laser
focus. you need to be that needle that
can pierce through that balloon. The
moment you start spreading that across a
wider surface area, you can no longer
penetrate that market. You're hitting
this balloon with a blunt object. That's
not the right way to do it. And so, we
do feel like we're we're heading in the
right direction, but again, like the
speed thing isn't going to help us do
that any faster. It's going to actually
uh allow it actually force us to kind of
allocate those resources across a
broader set of things that may be not
important yet today, but they may be
important in the future. So, we're going
to sequence it the right way. We're
going to focus on the things that matter
most today, worry about the other stuff
later.
>> Yeah. I think what I'm really scratching
at, which I'm really fascinated by,
>> is like we are reunderwriting
all of the startup axioms that have been
true forever,
>> right?
>> Forever.
>> Yeah.
>> And so, you're on the bleeding edge of
that. And there is a fundamental
question of you know like for example
a lot of founders will come to me and
want to redo how sales compensation
works.
>> Y
>> and in my mind I'm like do not do that
like that is tried and true and I think
you're getting too cute. Yes.
>> Like this is how these people are wired.
This is what works. Now almost always
founders will try and almost always all
roads inevitably lead back to the thing
that has been true since the dawn of
company building. Does that make sense?
100%. So like small example but like if
you take that to the company level
>> right like it's just an interesting
question that I also ask myself all the
time
>> which is is every business fundamental
down to headcount
completely actually being rewritten for
the first time?
>> Yeah.
>> Like is this technology so
transformative that it is actually going
to rewrite how companies are fully
built? And if so, you're one of the
first to actually be doing it. Now, you
haven't hit real scale yet,
>> so we'll see how that how as time goes
on,
>> but like you're doing it,
>> right?
>> So, I don't know. It's like a it's a
question.
>> I I I Yeah, I totally agree. I think,
you know, founders do um have this
desire to want to get creative on many
things and I agree. Yeah. Like sales
comp, I've seen this play out too. And
so I think you have to figure out in
which things um the existing playbook's
going to work and you should just not re
reinvent the wheel and in which things
do you at your core feel like there's an
opportunity to do something different
and I think you should be constantly
listening for signals right so like
you're reinventing the sales comp and
let's just say all your a keep quitting
you can't none of them hit quota
whatever it is like everybody like
another startup's hiring all your top
AES
Then yeah, you got to you got to go back
to the drawing board, right? For us, I
think there's, you know, when it comes
to at the company level, I look at,
okay, do we feel like we're losing the
competition? Do we feel like we're
losing employees? Do we have high
employee retrition because we're, you
know, we're we're so we're so thin that
everybody has to do so many things like
they're they're burnt out. Do I do I see
that?
>> None of the fundamental signals to me
have said that we need to change
something. We can keep doing what we're
doing. But if they ever do, then I got
to go back and be like, "Hey, you know,
this is not working. We got to try
something different."
>> Yeah. But you know, the question that I
ask myself is how do you measure the
signal of
what if we were double our revenue count
today? Yeah.
>> But we aren't reaching that velocity
because of You don't know.
>> You don't know that answer.
>> Yeah.
>> Does that make sense? Like
>> it makes sense. Yeah. What if we're not
going fast enough because we're
artificially constraining headcount and
we could actually be a bigger company.
>> Yeah.
>> Because the market is there.
>> Yeah.
>> I don't know.
>> I I I don't know either. I think for us
the risk is not worth the reward because
we're already growing fast, right? Like
if if we were like stalled then I think
it's a viable question to be like, hey,
you know, we this we're stuck like we
got to do something different. But if
you're growing fast organically, vast
majority of our users are word of mouth.
people are using the product, love the
product. Like, is is moving faster the
right thing right now? Or actually,
should we just make sure that our
customers today are super happy with it?
Continue to use the product. We build
bottoms up love. We build a brand people
love and trust, not just like, hey,
flash in the pan sort of thing. That's
more important to me. That's existential
to me. Like, I want to make sure the
foundation's right. That's where like
again, because organic growth is strong,
we have I think the luxury to kind of
take our time on other stuff. Does your
team the 50 people that are managing
whatever going on 100 million of revenue
>> that is a huge responsibility for people
>> right
>> are they screaming at you to hire or do
they like it this way
>> I wouldn't say they're screaming there's
definitely going back to painfully hire
painfully slowly there is some pain in
certain parts of the function you know
certain functions and in those in that
case we are opening headcount it's not
that we're not hiring we're just hiring
much slower than I think maybe some of
our uh peers are and uh you know you
think about like sometimes I think about
like sports analogies right like you you
have like the best teams in the world if
you have the best teams and you have the
best players guess what the best players
want a lot of playing time right they
don't want to have a huge team where
like there's a million priorities and
they get a little scrap of like what's
going on they want to own a ton and if
you're hiring a players they want to be
on the playing field we feel like we
hire we've hired eight players and they
love it they love that ownership they
don't want to delegate that to somebody
else they want to be in it. And so I
think it's just a different mentality
like yeah certainly you can succeed by
not doing that and that's just a
different way of building a team. We're
bu building this team where every single
single one of the A players wants to
play the game.
>> And as a result of that are you making
money like actually profitable?
>> Yeah we've been hyper efficient. So we
raised our series A you know back in
2024. We were cash flow positive even
before then. We have more money in the
bank than we've ever raised. We are
lifetime negative net burn. Uh and so
when we think about efficiency, yeah, we
have a lean team. We're also not
spending a lot elsewhere and allows us
to have a ton of optionality kind of
really be focused on what we think is
going to be core to our strategy and
invest in that way. We believe in
growing by investing your profits, not
having to raise a ton of money. It
doesn't mean you never raise. It just
means when you do, you're being
selective about the right partners and
uh you do it in a way that you know how
to deploy that capital. We need to be
good stewards of capital if we're going
to build an enduring business.
>> Yeah. But like if you're not investing
the millions of dollars that you're
making into headcount, where does it go?
>> Yeah. Well, I it doesn't mean we won't
invest in headcount. I think at a
certain stage things like acquisitions,
aqua hires become interesting. I think
having cash on the balance sheet is
going to help with that and we are
starting to exploit that more than we
were in the past. So those are areas
where we can now have this pool of
capital to say hey maybe we can deploy
it in different ways. It can be more
asymmetric than just shoving it into
operating expenses and maybe different
things and so I think that's where just
having the optionality helps like we can
deploy it when we need to and we are
again we will grow the team. I think
once we really start building out the go
to market team especially on like the
sales side that those are instances
where the cost will come ahead of maybe
the the revenue because you have to lay
the foundation for AEES and oftent times
those customers will come later you're
paying later and so I think those will
change some of the economics and we're
going to do that at some point that will
change the dynamic a little Yeah, it's
interesting. During the COVID Zerp days,
there was uh many of companies that were
PLG.
>> Yep.
>> Which in in so many words meant they
didn't think they needed sales. And the
reason for that is because like you know
demand was pulled forward and the spigot
was just on right
>> and everybody convinced themselves that
it was never going to turn off
>> and then it turned off or it started to
taper off
>> and then they had no sales team
>> right and they couldn't control their
own destiny as a byproduct of that
>> right I mean we are building out the
sales team yeah so I totally these are
things that
>> I think that's that's where you can
maybe get too cute is like assuming that
there is no role for for that if you're
going after a big enough market and if
you're especially if you're doing B2B
sales is inevitable right you need to
have that team and we are starting to we
have been more proumer up until now like
up until this this year and so as we
think about the next chapter you know
for us proumer will be the core growth
engine we'll add sales we'll add the
ability to go after that B2B opportunity
and that requires headcount
>> how many engineers are there ish
>> yes it's you know more than half of the
company's engineers
>> okay so like call it 25ish. That's a
lot.
>> And when you look down the barrel of
your 2-year road map,
>> is there not a temptation to say we
could make a Okay, let's just say we
could make a three-year road map, a year
and a half road map if we added 10 more
headcount.
>> Yeah.
Yeah. There
>> this is like the constant tension that I
imagine like it's like always in your
head.
>> This is a constant tension. Yeah. And
it's it's it's it's when you think about
what keeps founders up at night. Like
for me that's this is one of the
questions right it's like how quickly do
we build that team and and we are going
to grow the team I think next year will
be a critical year to to build out you
know more of the R&D the the engineering
team and I think that's be a big
investment but the question yeah what is
the number and I think that's for us to
to sort of figure out
>> yeah when you were at optimizely what
were you doing
>> uh I was head of finance there so I was
interim CFO eventually was also chief of
staff I was playing a few different
operating roles
>> and did you come through the finance
ranks
>> yeah investment banking and then started
as the first finance hire and then Yeah.
>> Okay. Like not the typical It's It's
interesting like hearing the way that
you think.
>> Yeah.
>> Like it doesn't surprise me to hear like
how judicious you are about resource
allocation is a very like finance
orientation towards company building
>> and I actually think in some ways it's
really refreshing but it's not the
archetype of so many founders that I
work with.
>> Yeah. Yeah. I I mean I feel so the thing
is I think you know we have there's
three three of us co-founders very
complimentary in skill sets and for me
yeah I come from a very different
background right like I I I studied
engineering I was a mechanical
engineering in school I did mechanical
engineering school but you know I'm not
working with our our engineers today
right and and for me I think what I
bring is like a different way of
thinking about company building product
building um and you know you you you
might assume like oh hey you know
someone from finance like the first
thing you would do is like apply budgets
to everything. And that's the exact
opposite of what we do. I don't apply
budgets to a lot of things because I
don't think that that's the right way of
uh kind of framing things because guess
what? When when I was in finance,
anytime you had a budget, people spent
the budget, right? You give someone a
budget, they're going to spend up to
that budget and then next quarter
they're going to ask you for 10% more
than the budget they had last year. For
us, if you instead focus on, okay, what
are the problems that need to be solved?
who's the best to go after, which team
needs to be working on it, and like
don't come with a budget. Let's just go
do it. Let's actually just go spend the
money on the thing. And if you have a
strategy that sounds sound, we're going
to do it. And then we'll worry about the
cost later. Of course, over time, you're
making sure you're not just burning
everything, but like you're approaching
it with like, okay, we need to figure
these different problems out. There is
no amount of budget that I'm going to
give to you that's ever going to feel
right or perfect. So, let's just not try
to overindex on that, especially at the
earliest stages. like everything is like
you're doing for the first time. Yeah.
>> And especially for a team of 50, right?
Like we're not even we're not only doing
it for the first time, we're like trying
to do it differently than maybe any
other people have in the past. So
>> that's been our mentality. And I think
that's where, you know, I think having
the finance background actually allows
me to see the world in a unique with a
unique perspective, but doesn't always
mean that you're rigid in how you
approach to solving the problem.
>> Yeah, for sure. Let me ask you a
hypothetical.
>> Yeah. Today I come to your office with
10 of the most cracked engineers in
Silicon Valley that all want to work at
Gamma. Like certified cracked.
>> Yeah.
>> The best of the best. Do you hire them?
>> If they pass their interviews, yeah,
>> you do. You would hire all 10.
>> Yeah, hire all 10.
>> Okay. So there is no like true
constraint on headcount.
>> Not for where there's going to be, you
know, for room for them to, you know, to
actually impact what we're doing. Yeah.
Would I hire 10 accountants? No. But
yeah, if you were saying engineers, we
have an infinite roadmap for things
we're going to build. There will be if
if 10 landed on our in our, you know,
front door today and they pass their
interviews.
>> Yeah, for sure.
>> I mean, that's kind of what you're
trying to do with an aqua hire, isn't
it?
>> Exactly. Yeah. Yeah. Get get it in bulk.
Like if we have 10 people that work
together, love working together, and
they're all great. Yeah. Awesome. Let's
do it.
>> This market for talent, let's just be
specific, engineering talent
>> is like nothing I've ever seen.
>> It's insane. And like I'm not even
talking like researchers like
>> take that. Yeah.
>> Take take that aside.
>> Yeah.
>> Like just great engineers
>> is insane.
>> It's insane. It really is. Yeah.
>> It's it's hard. And I and I get it. I
mean there's so many amazing teams
working on cool things, right? Like
you're you're competing against that.
Plus, you know, the the the fang the
mega companies also are hiring. And so
from all directions, right? So if you're
great and you're talented, you have you
can choose anything you want to do. This
becomes both challenging for the company
as well as the candidate because you as
a company as a startup you want to hire
people that are are missionaries, right?
But you're competing against people that
are missionaries getting massive
mercenary checks and like how do you how
do you compete when someone can actually
have the best of both worlds
potentially? You got to find people that
actually, you know, really
missionoriented like like what you're
doing, love what you're doing, love how
you're doing it. That's hard. It's
really hard to find.
>> Yeah. Do you feel like there are things
that you did in hindsight get too cute
with where you regretted it? Like, oh, I
tried to rewrite this playbook. I
shouldn't have done that.
>> Nothing we've massively regretted. I
mean, we're are the type of company
where we are constantly testing and
iterating, right? It's it's it very much
is this strong opinions loosely held.
I'm I'm totally fine being proved wrong
about things. So, I don't think there's
ever been like a big decision where
like, hey, we we like this was just
dumb, you know, because it's it's I
don't think that's that's, you know,
it's never gotten to that. And and maybe
I'll reflect back on this tiny team
thing in like five years and be like,
actually, this is dumb. We haven't yet.
I think so. So, you know, up until this
point, it's been these decisions that
are oftentimes micro decisions that
you're trying to, you know, see if it's
right, test it out a little bit. And you
know when we think about like even the
tiny team approach you know a lot of our
early teammates especially in the
leadership role come through like a work
trial like they're in the seat first for
several months before we hire them. So
yeah, I think there's a lot of the the
the I guess what you'll see is like not
surprisingly a company that came from
optimiz experimentation kind of allows
you to kind of move fast without feeling
like you know you're making these big un
you so like one-way door decisions where
all of a sudden you can never go back
like you you know you regret it for for
the rest of you know the life of the
company.
>> Yeah, that makes sense to me when you
think about the vibes of the people in
the company. Yeah. Does the like 10
engineer headcount cross your mind of
like if we did an aqua hire today and
they were all amazing engineers because
the company is so small y
>> relatively speaking if you increase
headcount by 20% of people that you've
never worked with I bet you people
inside the company are quite protective
of the culture of gamma
>> totally
>> I imagine
>> maybe there is an inverse world where
they also start pushing back on you
saying like no no no like what we have
is special.
>> Yeah.
>> I don't want to change that.
>> It's a tough one. I think to your point
yeah it it's like what percentage of the
company you know are you trying to
absorb or change at the same time? I
think this goes back to a point of like
why for us hiring slowly for us mattered
a lot. It is the culture piece because
if you're going from, you know, 10 to 50
to 100 in a year, the culture doesn't
even have time to really set, right?
Like you don't even know what your
identity as a as is as a company and
you're introducing all this, you know,
new DNA. What you want to do is like
once the once you have this core team,
that's your DNA. You're trying to
replicate that DNA. You're trying to
bring in people that have the exact same
values and principles. But if you don't
have that set yet, it's really hard to
do that. And I that's why I worry like
these companies that maybe even
pre-product market fit are like hypers
scaling or like they're all of a sudden
they're doubling tripling size of the
team. Well, you know, a few years from
now, are you going to have a team that
even feels cohesive? Uh and I don't
think that's possible when you're trying
to grow that aggressively. 20% like at
50 now if we're adding 10, that's
probably on the the verge of like, okay,
yeah, you're right. That that's a
decision we need to take very seriously.
We probably need to spend a ton of time
with that team. It's not just passing
the interviews. is like, "Okay, let's go
uh grab, you know, dinners together.
Let's make sure like you can work in
this office and this dayto-day feels
actually like a place we want to be."
That's a big decision. And I don't, you
know, 20% is big. If it's like 5%, maybe
less so. And so I I do think there is
some range where you can't hire 50
engineers and try to absorb it all at
once. And if you're doing that, it must
be for some really important strategic
decision that you're merging at that
level. Right.
>> Yeah. a lot of my questions. I'm
incubating a company here at KP and
we're going through
>> a lot of these core questions. And one
of the things that I think I got wrong
was I had multiple pages of values that
were core to me.
>> Okay. That I thought were very important
in whatever I did next. If I ever wanted
to operate again, whatever that would
look like,
>> what would that mean?
>> Yeah.
>> Okay. And very quickly what I realized
was like uh me, two co-founders, uh
founding engineer, you sit in a room
together for seven days a week.
>> Yep.
>> And I realized like oh like I don't
actually think any of those things
matter. And the reason the reason for
that is because it is just how you
behave
>> y
>> that defines what it is%. And to your
point of like defining what it is before
you move on to the next thing, defining
what it is is like how do you all behave
together?
>> Like what is that core behavioral
cohesiveness that then is like okay we
want people that are whatever high slope
and low ego for example cuz that's how
we feel like we are. And so it you it's
so hard to like predefine any of these
things 100%
>> because so much of the company that you
build is the people that you hire and so
much of the values
>> that you try and imbue are through those
people. Yeah.
>> Like through how you actually act every
day. Yeah.
>> And then you can decide what those
things are. And
>> this this is what we did. I mean so I I
we didn't come in with predefined
values. Uh what we did was you know the
first seven of us and eventually 12 you
know we we we're in Slack a lot people
there's like a shout outs channel and so
like anytime like someone does something
amazing you know you know they can give
someone else a shout out on the team um
and then what I would do is I I'd start
just writing down what people were
praising other people for like what are
the things of like oh this is you did an
awesome job this is exactly what you did
and I observe people's behaviors in
general like what is something that you
know Jess as an engineer like what does
she do that was special that I'd be
like, "Oh, if I could have another Jess,
this is this would be great, right?" I'd
write that down. And then I had this
sort of notebook of all the things that
people did, all the behaviors that
people did, and I started crafting our
culture deck. And I turned all those
behaviors in a set of values, and then I
shared that with a team, and I said,
"Which of these feel authentic?" And we
continue to iterate on that together.
And that formed the the first version of
the culture deck. The culture deck is a
living deck. Every time we have a new
batch of new hires, I go through it. We
ask questions about like what are things
that we appreciate about, you know, how
we operate and I edit it. And so like
once a year at least, if not more often,
we're going in and we're revising it.
We're edit adding to it. And that's the
way we try to like stay true to a living
thing that to your point is is actually
the people you hire. Hopefully the
foundation is solid so that you're not
like constantly rewriting the whole
thing, right? But that first set is
really observing the people around the
room and trying to articulate what are
the values they bring to the table.
>> I think it's really well said. And you
waited to do that deck until 12 people.
>> Yeah, probably about two years in.
>> Yeah.
>> Like one and a one and a half, two years
in. So we had already gone through some
craziness as a company as every early
stage company probably does like just
trying to build, trying to find product
market fit, being in the idea maze. So
you go through some stuff and you feel
like, okay, things are starting to
click. Then you start writing some
things down and you start sharing it,
start talking about as a company. I
don't think you ever want to do it too
prematurely because it nothing else
matters in the beginning until you hit
product market fit, right? Like as a
company, you're not a company until
you've reached that point. You're just a
group of people working on something,
maybe you have money in the bank, but
once you feel like you're a company,
then yeah, I think having a culture is
great. And then once you start
recruiting, you better have something
you can point to or even if it's in your
head where you're like, I can replicate
the DNA now. I know what I'm looking
for.
>> Yeah. How long were you in the idea maze
for?
>> H I mean two plus years, you know. Come
on.
>> Yeah. Yeah. Yeah. I mean, so
>> with how many you and your two
co-founders?
>> No. No. So, so um when we raised our
preede round, you know, this is end of
2020, you know, over the next few
months, we added a few more people. So,
we were about seven people and we really
started kind of building the very
beginning of gamma. And what we actually
did was instead of just build I
mentioned gamma as kind of like a modern
alternative to PowerPoint. So we we felt
like okay one opportunity you this is
pandemic too like one opportunity is
like okay we're going to change how
people present and share their ideas.
The other opportunity was like we we
want to explore was actually what if we
created a virtual office uh because so
much of our work now is hybrid. There's
people distributed. We our vision all
along was like we wanted to change how
people communicate but we actually
thought saw both of these as interesting
opportunities. Presentations as a space
that needs to be reimagined virtual
office as a replacement for the physical
office. And so we actually worked on
both ideas in parallel for 6 months and
we dog fooded both simultaneously for 6
months. At the end of the six months
we're like okay which product are we
going to dedicate 100% of our time to?
It was kind of like an AB test, but it
wasn't driven by any sort of hard
numbers. It was okay. We saw on one hand
this virtual office that was ultimately
competing against in real life working
together which we would never be able to
surpass. Like there was an inherent like
wall like no matter how much we built a
better virtual office, it couldn't be
better than being next to your teammates
enjoying work together, collaborating in
real life. So like okay there's an
inherent cap there with the
presentations idea we had an infinite
number of things that were like we can
make this better. PowerPoint is stuck in
this rigid format. It is not the most
expressive tool. Vast majority of the
people know PowerPoint but suck at it.
There's so much more we could do there.
So we end up going all in. But this is
after six months of parallel pathing
both. It wasn't like we actually knew
for sure. We're like actually we have we
know our ambition but let's give both a
shot. So then we started working on this
and that's like okay that's great. So we
we did that for a bit but then you're
like you you start building this thing
and you get some early users many of
them are your friends telling hey this
is an interesting thing and then you go
look at the data they don't come back to
using the product you're like okay well
not good enough let's keep iterating we
keep iterating all the way until August
of 2022
uh so again this is you know a couple
years in now we were like okay we're
going to do our first launch we're going
to launch on product time we're going to
launch our public beta right so no
longer will it be like a wait list or
private we're going to launch our public
beta and we launched our own product on
and actually did really well. We got
product of the day, product of the week,
product of the month. See the surge in
usage and and signups and you feel kind
of good about yourself and then the new
signups start plateauing or they start
going down and it's like, okay, you're
still getting new signups, but you have
not earned word of mouth. People are not
telling other people. You're not you do
not have organic virality. So you can
keep on creating new startups or you're
never going to have sort of exponential
growth, right? And so we at that point
we knew, okay, there's some interesting
building blocks here that we've done,
but is this standalone? We we are not
going to succeed as a business if this
is just continues to be be the case.
There is no amount of like incremental
improvements we're going to do to turn
us into a company that has product
market fit. That's the moment where we
went, let's go back to the drawing
board. Three month sprint of engineering
AI into the entire creation flow,
relaunching our AI launch in March of
2023. And that's where things that was
the inflection point. All of a sudden,
it took us like 8 months to get to
60,000 signups, and then the day we
launched, we got like 5,000 signups,
then like 10,000 signups a day, then
like 20,000 signups a day, then like
50,000 signups a day. And none of that
was marketing. It was all word of mouth,
people using the product. And that's the
moment you know, okay, we have something
here that can just continue to grow
organically without us even touching
anything else.
>> That's insane. When people go through
the idea maze for a long time, there's a
natural sense of skepticism that emerges
because of course, like
>> you've been trying to find product
market fit for a while.
>> Yeah.
>> When you saw the first day of signups,
were you like, nah, too good to be true?
>> Oh, totally. Yeah. I mean, the first
month you're just like, oh, come on.
Like, what what is this? This is like no
way. And you keep checking the
dashboards, of course, every like five
seconds. You're like, "Yeah, okay. Well,
maybe we're on to something. This is
like, okay, you know, this is" But yeah,
you're so paranoid. You're so paranoid.
>> Did the team stick with you? Did
everybody on the team stick with you all
the way through?
>> Yeah, all the way through.
>> That's amazing.
>> Yeah. I mean, it really feels like, you
know, within the first couple years, we
So, going back to that, even just that
specific moment of time, right? like two
weeks before our AI launch and this was
you know this was sort of a bet the
company moment like we this had to
succeed SVB collapse happened uh all of
our money most of our money was in
Silicon was with Silicon Valley banks
was like I had to call a team meeting
and and this is going back to like the
the the the you know fun part of being
at the stage was we're in the
two-bedroom converted two-bedroom
apartment so I had to call everybody
into one of the bedrooms and uh we're
like okay well you Well, everyone's
reading the news. SVB, you know, our
money is totally at risk and we had to
decide, you know, are we going to stay
heads down? We had the launch date
already set like 3 months in advance or
we're going to stick to this launch date
or we're going to be like, oh, let's try
to figure things out. We'll push this
out a little bit. And basically, we had
the moment, like, okay, we're we're
sticking to the launch date. You know, I
don't know how we're going to make
payroll, but I will find a way. Like, I
don't know if we're you know, we're
going to talk to our investors. We're
going to figure something out, and we're
not changing the launch date. I think
those are the moments where everyone can
see like we are all in this together.
The level of resilience and trust you
build and moments like that you know you
can't you can't really manufacture it
just happens and through that I was just
like I just I'd never seen a team work
harder. We got through the launch and it
was just like massive feeling of this is
super rewarding you know like we are uh
doing something that is special. We are
doing something together and it was
literally all hands on deck to make it
happen.
>> It's insane. I'm very happy for you.
Like it's just awesome.
>> Appreciate it.
>> There is a I guess now viral tweet that
you had about basically all the VC
advice that sucks.
>> Is that fair to is it fair to
characterize it like that?
>> I would say it's that uh a lot of people
take uh maybe interpret certain VC
advice the wrong way. And it's not that
>> By the way, I also think a lot of VC
advice sucks. So you don't have to you
don't have to play koi with me.
>> Yeah. Yeah. Yeah. Oh, so there there
let's just say there is a lot of bad
advice and uh Yeah.
>> There's a list that you made. Yeah.
>> Can we go through it together? Do you
remember your like do you remember your
top hits?
>> Oh man. Uh there's there's so much I
mean a lot of it is predicated on
>> Well, so I even just go with like the
foundational stuff, right? Which is when
you think just going back to product
market fit. Um most people rush this
thing of if you don't have strong word
of mouth in your product like don't
don't move on to the next stage of
scaling. Like you you need to be so
patient in that part of it and be honest
with yourself. Is this a product that
has a chance of growing organically and
that is the tailwind you need to do
everything else. If you have that
everything else becomes easier. You know
you cannot fool yourself into thinking
like hey you know we we have like okay
you know uh distribution and like people
are using it and it's super churny but
we'll incrementally figure it out. Like
no don't do that. Don't worry about
anything else. until you have strong
word of mouth. And if I could just tell
people one thing, like that's that's the
thing like yeah, YC trope is is
absolutely accurate. Build something
people want because that's like the
foundation. Then once you have that as a
foundation, I always think about
strategy is like then you can actually
build a great business around that,
right? Like strategy is building the
business around a product people love.
If you don't have that first piece and
you've tricked yourself into thinking of
that first piece, everything else is
just a waste of time in my my opinion.
It's a waste of time. is a waste of
money. So do that first and once you
have that then you can think about all
the things that matters like okay what
type of team do I need to build
>> to go after this opportunity and that is
for you to answer like I think you can
be a much smaller team if you have
strong word of mouth growth and uh and
so that's where I do think we've
benefited from things that are already
organically working well we can be super
deliberate about which teams we hire for
and how we hire for them this is where
you set the super high bar for we only
have A+ players right or a players was
like you cannot lower the bar in hiring.
The mantra of hiring paying fully slowly
even when we felt like we hit product
market fit. I didn't open 50 headcount.
We didn't open any headcount. We stuck
with the roles that were already open
and we incrementally added from there
and we asked the team where are we
feeling the most pain and then we
started doing it. And like oftentimes
the pain was maybe stuff that wasn't
even on the engineering side. It was
stuff that I was trying to figure out on
the marketing side. And before I hire a
marketing team, I need to know how hard
this thing is. Right? Like I've never
done growth marketing at any level of
scale. So let me try doing the job. Let
me see what it takes like. Let me know
what great looks like before I try to
hire the first growth marketer. And so I
did that for like 6 to 12 months before
we even entertain opening that role. And
was it easy? No. Was it uh painful?
Absolutely. But did I learn a lot? Yes.
I went from zero to one in terms of
knowledge over that 6 to 12 months doing
everything myself. All the talking to
creators, all the working with agencies,
all the thinking about like what is the
right you know way to tell Gamma story
and I think that's what's you know it
was what was needed. I could have
delegated that to somebody for sure like
people told me like okay you should stop
doing this thing. I could have done that
but I don't think that would have been
the right way for us to have approached
it. I don't think anybody would have
cared as much about building a brand and
the way we interact with customers the
way that I could have cared about it.
>> Yeah. But if you're not doing if you're
let's just say if you choose to do
growth marketing, what are you not
doing?
>> I'm delegating the rest of the like
product and you know the the development
side to my two co-founders.
>> Yeah.
>> Right. So I'm leaning on them heavily.
Yeah.
>> I'm not going to be in the weeds on
every you know product roadmap
prioritization. Like that's that's my
co-founder John. I'm not going to be in
the weeds on looking at our AWS bill,
our AI bills. Like that's gonna be
co-founder James. I'm gonna be spending
a ton of time with our existing
customers. So, we have like a separate
Slack workspace for what we call the
Gambassadors, our power users. I live in
G or live on our Gambassador Slack. I'm
talking to them on a daily basis. I'm
spending a ton of time with creators
talking to them, jumping on Zoom calls,
meeting them in person, and I'm thinking
a ton about our brand and like how do we
want to tell our story?
>> What else? What else is on that list of
shitty advice?
>> Um, so I mean the rest of it all is all
around like you know scaling and hiring
and so like who do you hire? Uh, you
know,
>> what is the advice that you get and what
do you disagree with?
>> I think the advice you get is like as
soon as you hit product market fit, you
blitz scale this thing, right? It's hire
as fast as you can. Go after the market.
Don't squander it. And um, and I think
there's there's definitely yeah, you
don't want to squander it and you should
be super paranoid. You should take
hiring super seriously. And so I think
that's important but it doesn't mean you
have to double triple the size of your
team you know in a year. So I think
that's stuff that you just you as a
founder you need to care deeply about
and then it goes back to if if you
whatever your hiring strategy is
>> you know can you maintain that Alevel
bar I I think if you're trying to hire
100 people like like founders should be
honest with themselves like they they
say they want to hire a a players can
you do that if you're hiring 100 people
like is that possible? uh we still
interview every founders still interview
every single person coming through the
door. So like we keep that bar high,
there's been t plenty of like talented
people that we don't let through the
door because maybe they don't pass the
culture interview. And so like when we
think about rais keeping that bar high
for us, it's only been possible because
we haven't been trying to hire 100
people in a few months, you know. So
those are things that I think it can be
hard to quantify but can really
dramatically change the nature of the
company. Um when I think about the types
of you know managers or like leadership
we've hired we've hired this this what
we call like the player coach like going
back to like sports analogy is like you
know certain sports like football they
they move super fast and so you know the
co it's hard for the coach to always get
the players in the right position or
call the right play right so you have
roles like the linebacker that's
essentially a player coach where if the
coach can't actually see what's
happening linebacker can make some call
adjustments on the field and that
happens if the play happens so fast. You
know, the best linebackers can do that
really, really well. We have something
in Gamma where most of our management is
a player coach. They are able to do the
job themselves. Oftent times, if for
instance, if you're an engineering team,
you're still shipping code, but then you
can also coach and mentor those around
you. Uh, and especially within this AI
era, you can also help define like which
AI tools the team might be using or
should be using. Uh, so I think that
allows you to be much closer to the
work. But that's only really possible
when again you have this sort of flat
team, flat organization, and you don't
have inherently a ton of layers that
you're trying to, you know, fit into
that structure.
>> In our top uh, eight portfolio companies
>> across five key functions, what whatever
it is, sales, marketing, finance,
>> engineering, product, let's just say.
>> Yeah. um uh 38 out of 40 maybe 39 out of
40 of those executives that run that
function are reporting to the CEO for
the first time. This is in our top
companies.
>> Oh wow.
>> And that's a cool stat.
>> And if you listen to maybe the ramp the
ramp CEO Yeah. Or if you listen to what
Pedro did at Brex where he basically
removed three layers between him and the
director and they made the director his
CTO and they did that across the company
and or the ramp uh Eric says at RAMP
like basically he got so many executive
hires wrong that he's like I'm just not
going to hire executives anymore. I'm
just going to promote from within. My
point is there seems to be this really
hard opposite reaction to the like an
experienced leader. I don't know how
else to say that. Like like we went so
far in one direction of like the you
know John Door days where you know
Google hires a CEO and like the founder
should not be the leader to now so many
folks are actually doing the opposite
where they're like experience is
overrated.
>> I just care about their taste in the
work and the function. I will promote
them and hope that they become leaders.
It's an interesting like hard opposite
reaction to what it used to be.
>> Yeah. I mean I I think so just to unpack
some of that I do think I don't think
experience is overrated but I do think
maybe management experience might be
overrated like you don't need to be 10
years manager to be a great manager. You
don't need to have 10 years of
management experience to to be a great
manager. Um but you do need to know how
to do the job. I think like anybody
that's managing a team like they should
be able to go deep on any, you know,
variety of topics and be able to really
serve that, you know, coach or
mentorship ability to like really step
in and see that team. And so, but some
people are just, you know, I think if if
you have a flat or and again more of a
player coach style model where someone's
still doing the work, then it's
inherently much easier. They're still
close to it. They don't need to guess
what other teammates are doing. they're
seeing it and then they can actually
make sort of I guess that's where like
the the the management and the advice
you're giving maybe doesn't fall on deaf
ears because it's coming from somebody
that you respect and you're seeing in
the trenches. I think that model, at
least for us, fits well. And I I think
to your point, yeah, like maybe we had
swung the pendulum too far the other
way, which is like you bring in someone
that is just there to be the people
manager and they happen to have the
rolodex where they can hire all their,
you know, people they've worked with
before and that assuming that's just
going to work by, you know, copy and
pasting. I think that that era probably
is over.
>> Yeah. But isn't it tempting to hire like
some I'm just making up an example CTO
or VP of engineering
>> that has all of these engineers like
that knows the top 10 cracked engineers
that they can bring with them. Like
isn't that where the temptation really
lies?
>> It is. It is. And I I think that's still
something worthy of exploring like if
that person really still felt like they
they fit well then yeah maybe that is
the right you know the right hire. Yeah.
>> Um but yeah it's it's obvious of
oftentimes obviously there there it's
not black and white. there's going to be
a set of things you're looking at and
you're just trying to make the best
decision, you know, on the spot there.
>> On the work trial question or the thing
that you brought up about a like most
people do a work trial for a couple
months for a lot of people.
>> Yeah.
>> If you're a talented engineer working at
Meta or something or I don't know,
OpenAI, I don't know, pick your company,
making a lot of money.
>> Why? I understand why you want a work
trial.
>> Yeah. Yeah. Yeah.
>> You want to see what does it feel like
to spend a couple months with them. They
also probably want to see what does it
feel like to spend a couple months with
you. But in order to do that, I'm pretty
sure they have to leave their other job.
>> Totally. Yeah. It it rarely works, I
think, for a lot of these sort of IC
roles. And frankly, even with us, we got
lucky with timing on certain things.
People were maybe in between roles and
so we could say, "Hey, why don't we we
don't know exactly what role you'll
play. Let's let's let's have you in this
role and and then over time we'll see
what fits best." And so I I would say
it's it's something you should explore.
By by no means can it be every single
hire. I think not enough people assume
that's even an option, right? Like most
people just assume it's higher or
nothing. And I think oftentimes, yeah,
that that may not be the case. And if
you can, especially for like management
level roles or people that could be
running a team, that's a pretty
important, you know, that's like a
important function. If you can, if you
have the luxury of doing a work trial,
do a work trial.
>> What percentage of your work trials do
you think have converted to full-time?
>> All.
>> All of them.
>> Yeah.
And I think part of it is like obviously
we set a high bar for the work trial.
The other is like if you're in the seat
and and like assuming you set the high
bar then it's like you're helping define
the role to a certain extent too, right?
If it is collaborative
>> uh then then it should feel like hey
this this is something we can work out
and I think most of the people we even
entertain the work trial with are people
that are very open-minded to like doing
things a different way. like I'm very
transparent with like you know the
player coach model like the way we
operate operate lean team tiny team and
so I think people are opting into that
knowing that there's a certain level of
of uncertainty I think by nature of that
there maybe it's almost like a
self-fulfilling prophecy is like okay
you know they're going to make it work
because they they've they know what
they're stepping into.
>> Mhm. Do you not get caught up in like so
you've raised what an A seed and an A
>> seed and an A. Yeah.
>> Seed and an A. If it's not already
happening, which I know it is, if it's
not already happening, after this, you
will have more series B investors
knocking down your door than you know
what to do with,
>> right?
>> And it's very weird in Silicon Valley
when you're a great company like Gamma
is.
>> What ends up happening is like it's very
seductive to go into the venture
ecosystem. You meet all the fancy
partners, they take you on the dinners,
on the boats, on the things, all the
things. all the things.
>> And it's nice. Like they're nice things.
And by the way, they're just gassing you
up the whole time.
>> Yeah.
>> And they're telling you like, and by the
way, not for nothing, but it feels good
because like you're you want every inch
of validation that you can get because
you've been to like tooth and nail
clawing to get to this point. Totally.
So like, of course, like it's human
nature to like enjoy hearing that other
people think that your baby is as
beautiful as you do.
>> Yeah. They may or may not believe it for
what it's worth, but at least they're
going to say it to you and they're going
to do all the nice things. Like you have
really resisted that game quite
effectively.
>> Yeah.
>> But do you agree that that seduction is
there?
>> Absolutely. I I think this is the
challenge I think for a lot of um maybe
first-time founders or earlier founders
and and you know just their career in
general is like those all feel great.
those they they they they build up your
ego and they feel really really good and
it's not like they're trying to
necessarily be, you know, doing anything
malicious. That's just the way things
work, right? And I think when you're
early in your career or just early in
like just figuring things out, you may
not even know what you want. You may not
even know what your definition of
success is. And for us, it's it's
different, right? like I'm doing this
because this is what I want to be my
life's work and this is what I want to
be building for as long as I possibly
can. And when I think about success and
what's rewarding to me, I have two
little ones at home. When I get to work
on something and my son is sitting on my
lap and he's playing with Gamma with me
and we're making like a comic book or
something, that in my mind is like
winning. That's success because I am
enjoying that moment. For me, when I
first learned PowerPoint, like my eyes
lit up because like, "Oh man, I'm
creating something out of nothing." And
I'm seeing that same light in his eyes
doing that with Gamma, that's amazing.
Like that is winning. And so, like, I
want to do that for as long as possible.
If I felt like raising a mega round or
like taking all this cash would help us
get us faster there or like help us
guarantee that destination, like yeah,
maybe I would do it, but I don't think
that's ever been the case. And I think,
you know, founders need to ask
themselves, is more money in the bank
going to really help you build an
enduring business?
>> Yeah. With the way that money is flying
around in the valley right now and how
crazy valuations are,
>> you could get a stupid valuation and
take a lot less dilution.
>> Yeah.
>> Like we're playing musical chairs and
the music is going to stop at some
point. I don't know when. Nobody knows.
Could be in a year. It could be in 5
years. It could be in a day. It doesn't
matter, right? Like we don't know. But
when it is this when there's this much
money and this much demand, is it not
tempting to be like, "All right, would I
sleep better at night knowing that if I
put 50 million in the bank?"
>> Yeah.
>> With relatively little dilution
relatively.
>> Yeah. Yeah.
>> Is there not a temptation there?
>> There definitely is. And that's the
that's the calculation you're trying to
do, right? But is it 50 or is it like
500 million? Like Yeah. I think by
default a lot of founders will assume
let's just take the most money at the
max valuation and I'll worry about the
rest later. I think worrying about the
rest later is just a recipe for
disaster. So, like, yeah, taking the 50,
that probably is a smart move and that
could be the smart move and you should
ask yourself, is that the right number,
but if you're always maximizing, if
you're always going to this like, I'm
going to maximize everything. I think
that's the slippery slope because you
can, to your point, you can always go
for a higher valuation. If if it's
competitive, someone else is going to
bid it up. If you want to run it like an
auction, you can. And then you're going
to be left with, you know, hundreds of
millions in the bank. And like, what are
you going to do with it? I think that
the the consequences for first-time
founders are ones that are hard to
calculate. You have 500 million in the
bank. What do you do building your
business? What do your employees think
when you have that much money? What are
you using it for? Oftentimes they use it
to go hire the 500 people immediately.
Uh and so the temptation flips from
taking the money to spending the money.
And when you start spending the money,
you can spend it on so many different
things and you can instantly lose focus
and you can instantly lose the desire to
like build and uh and you have to be
honest with yourself like is that going
to be helpful or hurtful for for where
you are as a company and I I I I think
more founders should just be patient and
thinking about or like just trying to
answer that for themselves.
>> Were your kids born uh post Gamma being
born?
>> Uh daughter was born right before Gamma
was born and son is a little bit older.
Yeah. So he's three years at the uh
>> how um going back to like where the
conversation started about like how hard
you and your team are working.
>> Yeah.
>> How do you do you feel guilt ever? Like
do you like how do you balance the
responsibility that you feel as a CEO?
>> Yeah.
>> Which you know it's like a pie eating
contest. The reward for it is more pie.
Uh uh versus you know like being that.
>> Yeah. It's it's a tough one. I mean, I I
try to spend as much time as I can with
them, right? And I think with that just
means there's sacrifices. You're not
doing a whole lot of other things. You
don't have fun hobbies. You have uh hang
out with kids, which is great and is
rewarding, but you you give up a lot of
other things. And I think that's worth
it for me. Going back to what you think
success is, like if you feel like you're
you're on that path, then yeah, you shed
everything else that's not allowing you
to succeed in your own definition of
success, right? Do you have to do
anything intentionally with your partner
kids
>> so that the pi eating contest doesn't go
in perpetuity like that you can create
some space
>> to a certain extent I feel lucky I mean
my wife works from home so she you know
she has she has she is able to work
remotely and that means like way less
pressure for me to have to do like
pickups or like drop off. Like I think
you're we just trying our best to like
fit this, you know, infinitely complex
puzzle into the right places where we
live really close to my parents. So
like, you know, having grandparents
around, you know, they're retired, they
can help with the kids, that also helps.
Like you got to like figure out what can
you do, what's in your control to
optimize for the things you matter that
matter to you. And yeah, it changes like
when you know my daughter was just born
like it was actually pretty tough. She
when she was one years old, she when she
turned one, she caught this super rare
disease. And that throws you into a
whole different spiral, right? Like
obviously your priorities as a parent
change as a as a human change. And so
you're trying to navigate that. And so,
you know, what startups have taught me
is like you just got to be adaptable.
You know, like every year, every day is
going to be different. You shouldn't
assume it's going to be the same. And if
you have that mindset, then at least you
know you're going to be anticipating
change and just trying to go with it. Do
you ever feel guilty?
>> Guilty? Yeah. Do you ever feel guilty?
>> No.
>> Guilty that you're not being enough of a
husband, father or CEO?
>> I don't. I mean, I feel like I do give
it my all. And I think I think, you
know, for for me, it's been even before
starting the company, you know, you have
to have conversation like sitting down
with my wife is like, are we getting
into this? This is not my decision. It's
the decision we have together, right?
Like I cannot do this without your
support. And and when I mentioned it,
she's like 100% you should do it, right?
Like there's no there's no hesitation.
And if she's giving me that support,
then I can do everything I need to do to
make sure Gamma's successful. If there
was resistance there or hesitation, then
they then then there's a conversation,
right? Then you have to be like, okay,
am I giving up the right things here?
Maybe I should just go get, you know,
another job instead. Um, but you start
with open and honest conversations. And
if you have a partner or whoever else is
involved in those decisions, you got to
have that well ahead of ever even
thinking about fundraising. Like we had
those conversations uh basically as soon
as uh the last startup I was at was
acquired and that was you know eight or
nine months before we even tried to
raise money. Like you got to have those
conversations first and then raise money
later. Like if you're not having that
first and obviously it's the the wrong
sequencing.
>> Yeah. I did the same. That was the
starting block before anything.
>> Starting block.
>> Yeah. Yeah. Like are we going to do
this?
>> Yeah. Uh, and I think her reaction was,
"Yes, we are." But even if I said no,
would that change how you feel? Okay.
All right. You know, they kind of know
what
>> you don't have to worry about.
>> Yeah. Yeah. Yeah. That all makes sense
to me. Let's just say when the kids have
a recital
and you have a deliverable, what do you
do?
>> It's a good question. Um, well,
oftentimes the deliverable is probably
something I've set as the deadline,
right? And so, uh, what will typically
happen is I'll go to the recital or
right now, you know, my kids, uh, my
son's in a lot of soccer, so I'll go
watch a soccer game and I'll just stay
up late to make sure I hit the
deliverable, right? If it's due the next
day, I stay up as late as possible or is
needed to get it done. And that's, you
know, that that is that is literally the
the dayto-day, week to week, that that
is uh what I'm what I'm going through.
>> Yeah. And when you go to the soccer game
>> Yeah.
Like honest honestly,
can you actually watch the soccer game
like or is your mind going crazy?
>> It's literally like anytime there's a
timeout or something, I'm checking my
phone. But when my son is playing 100%
all in also like super competitive, so
like when I'm watching them play, I like
it's like my brain just switches to
different gear. Like I have to for
better or worse, I'm just like locked in
and probably screaming too loud and all
those things. But uh but yeah, I think
it is you're you're it's like you know
switch on like okay work and then switch
off like you're you're kind of doing
you're bouncing back and forth
>> but when he's not on the field you're
like forget that.
>> I'm usually Yeah. Unfortunately. Yeah.
His teammates probably aren't the
biggest fans of me. It's just like okay
well I got to check this Slack. I I got
to respond to this thing. So
>> I appreciate you doing this man. I like
I was just like I was really excited to
do this with you. I appreciate it.
>> I find you unique and distinct in the
valley and it's refreshing and I'm
excited to
>> I'm just excited to see like how these
decisions play out. Yeah.
>> I'm like fascinated.
>> Thanks, man. Yeah. I mean, I feel like
um if anything, you know, this is one of
the things where if I can give anything
back to the next sort of wave of
founders is like, you know, play your
own game. You're doing something that's
incredibly hard. Every step of the way,
you'll be getting good advice and bad
advice. you kind of got to learn to to
kind of figure it out yourself and uh
and then yeah if you know when it comes
back to I always think about you know
your luck surface areas is really just
two things it's it has two dimensions
right it has people and has time
surround yourself with amazing people
people give you energy share the same
values hopefully the same ambition and
then give yourself enough time to win
that's the basics if you can do that
well I feel like a lot of people can
succeed
>> oh it's really well said I close with
the same questions the first are Are you
hiring?
>> We are hiring. Check out our careers
page, gamma.app. We definitely are
hiring.
>> When you hear the word grit, what do you
think of?
>> Um, I think of my my my parents,
honestly. Uh, you know, determination
coming here with no money in the bank,
starting, you know, trying to build a a
life where, you know, their family could
could, you know, have a better life than
them. And I I honestly I just I just
picture my mom.
>> It's amazing. Thank you, man.
>> Thanks. Thank you for having me.
That's it for now. If you like the
episode, please leave us a review or go
back into the archives where we've done
more than 200 episodes with some
fantastic folks. This podcast is a
Kleiner Perkins production and I'm
Juven. Thanks for listening.
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