From JP Morgan to DTC: How Ondo Built a Better Sock Brand
By Common Thread Collective
Summary
## Key takeaways - **Finance background for DTC success**: A finance background, particularly from covering startups at JP Morgan, provides valuable insights into cash flow management and a high-level understanding of business operations, which are crucial for navigating the complexities of e-commerce. [00:14], [04:05] - **Solving a real problem in a crowded market**: Ondo identified a significant problem with traditional no-show socks slipping off and focused on developing a high-quality product that solved this issue, allowing them to differentiate and command a premium in a competitive market. [02:57], [06:35] - **Aesthetic as a competitive advantage**: Despite the functional nature of socks, Ondo prioritized a strong brand aesthetic with high-quality photography and a European-inspired look and feel to stand out, recognizing that branding and visuals are critical, not just product performance. [09:04], [10:14] - **Navigating post-COVID growth and iOS 14 impact**: Launching during COVID, Ondo experienced hyper-growth but was significantly impacted by the iOS 14 update, which hindered attribution and tracking, forcing them to adapt their digital marketing strategies. [11:36] - **Disciplined growth and profitability focus**: Instead of pursuing hyper-growth at all costs, Ondo prioritizes reinvesting profits into operations and supply chain improvements, focusing on sustainable, profitable growth rather than just topline scaling, especially in a high-interest-rate environment. [13:53], [14:36] - **Niche focus as a key to DTC success**: For aspiring DTC founders, success hinges on identifying a very specific niche and solving a distinct problem for a targeted audience, rather than trying to be everything to everyone from the start. [25:34], [27:34]
Topics Covered
- E-commerce Finance: A Complex Business
- From JP Morgan to DTC: The Genesis of a Sock Brand
- Solving the Sock Problem: Differentiation and Premium Pricing
- Niche Down to Cut Through the Noise
- Start Niche, Then Widen
Full Transcript
I actually think e-commerce and I say
this as a service operator is like
amongst the most complicated financial
businesses to run because of the way the
cash conversion cycle is so distinct uh
and sometimes really wide from the
revenue realization where versus my
business those things are like really in
sync. So like cash flow management and
the finances of a service business are
much simpler than a business. So what is
it about that background because some
people might also say like if you were
inside of a JP Morgan looking at
e-commerce businesses maybe you should
have run the other direction. Um, but
what about it I think seeing in that
world drew you to this business model
and how do you think the financial
background has helped you?
All right, welcome back everybody to
another episode of the e-commerce
playbook podcast. I'm excited today to
be joined by my new friend who we've
just met in person. We just came off of
a chance to actually physically see some
one another in the meat space in the
real world. I'm joined today by Daniel
Shim, the founder and CEO at Onondo.
Daniel, what's up, man?
>> Hey, Taylor. Good to be here. Thanks for
inviting me. This is my first podcast,
which I told you earlier. So, I hope
you're no hard questions.
>> No. Yeah, I love it. The the podcast
debut. Well, it's just like a talking
into the Zoom box, which we all do
plenty of, so should shouldn't be too
different, man. But why don't you give
everybody a little bit about who you are
and then I want to start with your
unique background cuz you share it with
some friends of mine that I think is
like the a secret not normal path to
DTOC but I think it's a one that I think
makes us a kindred spirit. So tell us a
little bit about who you are and how you
got into this business.
>> Yeah absolutely. So I'm as you know I'm
Daniel. I'm the founder CEO of I like to
say that I grew up in both South Korea
and and the United States. I'll get into
why I mentioned Korea later, but um I
did the traditional finance route,
worked in finance for four years, but in
my last two years, I was covering
startups at JP Morgan from a treasury
sales perspective. So, as you know,
everyone has their own bank, but
companies do too. So, I was part of that
team that manages the relationship
between a startup and a bank. And so,
naturally, working with a lot of
founders and executives, I I was like,
"Oh, a lot of them I see I see some
patterns here." um you have a a problem
that you identify, you want to solve it,
and then you have a great idea on how
you want to solve it, and then you go
all in. And so I was like, okay, what
what ideas do I have? And if you ask any
Korean friends that you might have, they
all buy their socks from Korea. And so
that got me thinking, okay, then where
do all my non Korean friends buy their
socks? And then a lot of times they
didn't know. It was it was very
fragmented. Um it was very disrupted.
And so, uh, originally my idea was going
to be get a lot a ton of these socks
from Korea and then sell it in the
States, brand it well, whatever that
meant to a banker at the time, price a
little bit cheaper than the the bigger
sock brands of the world, and then sell
it in the US. But I quickly realized
that I'm not really solving a problem.
It's not a very good idea. And so, I
actually pivoted to no-show socks
because no-show socks, they always slip
off your feet when you're walking. And
so, I thought that if I could develop a
product that doesn't, I can go all in.
And then that's what I did 2019
September right before COVID I quit my
job in finance started working with a
lot of different factories and then
officially we launched 2020 October we
just hit our 5y year anniversary and
we've been selling a ton of no-show
socks and so that's what we've been
doing and that's a quick intro of my
background. So what what's fascinating
so obviously my passion sort of sits at
the overlap of marketing and finance and
I don't come out of a traditional
financial background but there's a few
people that like more and more I'm
hearing this story. So I don't know if
you know do you know the chubbies guys?
Do you know like Kyle Heny
>> I know the brand.
>> So those guys come out of banking. Chad
Junis from Grunes comes out of banking.
Right. Like there's this all of a sudden
there's this cohort of sort of
successful ecom people that come with
this more traditional finance
background. Um, and I find it really
interesting because there's such a a gap
for a lot of people that just come up as
product founders or marketing founders
in their financial knowledge. And it
makes e-commerce hard because I actually
think e-commerce and I say this as a
service operator is like amongst the
most complicated financial businesses to
run because of the way the cash
conversion cycle is so distinct uh and
sometimes really wide from the revenue
realization where versus my business
those things are like really in sync. So
like cash flow management and the
finances of a service business are much
simpler than a business. So, what is it
about that background? Because some
people might also say like if you were
inside of a JP Morgan looking at
e-commerce businesses, maybe you should
have run the other direction. Um, but
what about it? I think seeing in that
world drew you to this business model
and how do you think the financial
background has helped you?
>> Yeah, I I think um not because of my
finance background, but I think a lot of
people tend to appreciate entrepreneurs
because they're building something. I
think that was a huge that was that that
seemed very attractive to me especially
when you're working at a very large
organization as you know you're really
one piece of the puzzle and so I think
that was something that I was very
curious about and that attracted me to
entrepreneurship I think coming from a
finance background what's really helped
me is number one how to how to market
myself I think I think bankers are very
good at doing that also we understand I
guess like very high level how a
business runs because of the visibility
that we had and um and looking at so
many different companies especially at
JP Morgan I was covering very early
stage and then up to preipo companies
and so that that that vast range of
companies I was able to see really
helped me give a perspective oh hey from
a very early stage to preipo this is
what I can expect uh but I think to your
point earlier if I knew that operations
was this hard product development is
harder and also managing supply chain is
the hardest I probably would have stayed
at JP Morgan a little bit longer. I I I
think 6 months after I quit, COVID
happened and I could have technically
worked from home and I had two jobs, but
um that's I mean hindsight is 2020,
right? And so yeah, exactly.
>> I I Yeah, I think that's my perspective
on on on your question.
>> Yeah, I think it's funny there there's
something about the glutton for
punishment that we all are in this space
because it is so hard. There's so many
pieces of it that are so complex. And
I'd say even for you, I look and go,
man, you might have chosen the hardest
game of all. Because I think a lot of
people on the outside looking in would
go, Socks is as potentially commoditized
and competitive a landscape as you could
possibly imagine, where it feels like
it's sort of a race to zero. How do you
think about winning and differentiating
yourself in a space like that where in
reality like what is the barrier to
entry to socks? Probably not too much.
there's already some wellestablished
players in the space. Why did you think
and why do you still believe that
there's opportunity in categories like
socks for somebody wanting to start a
business?
>> Yeah, that's a great question and and
like that's a question that I've been
getting since the the idea stage and
that I still get every day, right?
stocks are so competitive, but I mean
because it's such an old industry and no
show socks were still slipping off your
feet even before I started ono, I I
thought that was I guess
I guess like I knew it was going to be
very competitive, but I thought that
there was still no product that can
solve this problem. And so if I have
something that's very high quality, not
just from a functionality perspective,
but also from a fabric perspective, and
also making sure that supply chain is
bestin-class, I knew that I I can with
my background scale a brand faster or in
a more structured way than other brand
founders is how I viewed the sock
industry. Um, there's not that many. I
mean, I'm sure there's a there's sellers
on Amazon or other brands that can try
to replicate our product, but I've we
haven't seen a brand or seller that does
everything well like we do. And so, from
a product standpoint, and so that's
where um I knew that, hey, if I'm all in
on this, if I if we have a genuine story
and we're very passionate about our
product and about our next product
categories, I I thought that we'd be
able to compete in this very competitive
market.
>> Yeah. And I so one of the things that I
appreciate is that even when people
think about markets, right, there's
socks are purchased in so many different
form factors and size and purpose that
to build a business to start what you
really need is a niche category where
you are better than other people such
that you solve a real problem for people
such that they will even pay a premium
because it's so much better than the
competition. And so it's easy to look at
a category like socks and go like oh
socks commodity but when you break it
down and you go no no no no one had
really solved this problem well like and
so we were able to do it command a
premium and drive demand such that
people were satisfied with a better
experience in this category and what
that builds for you now is a platform to
explore all sorts of additional ideas
from there because I think the business
doesn't have to be one thing forever but
there does need to be something
meaningful in the beginning and I think
the thing that you've done really well
too and I'd be curious about where this
cames from. It's clear to me like you
have a a taste, a sense of aesthetic, a
sense of brand visual that is also very
important to Ono. Like if you go look at
it, it could it could very easily be
construed initially as like high fashion
like the quality of the photography.
Like in a category where it's problem
solution, it feels like it would have
been easy to sort of end up looking like
a Drander with all the like sort of
features and benefits like your sort of
traditional view. But for you, aesthetic
still matters too. talk a little bit
about like your sense of taste and brand
and how that plays into the long-term
platform for Honda.
>> Yeah, I I think it's very similar to my
answer would be very similar to your
previous question because I knew socks
would be so competitive. I didn't want
to sacrifice anything. um um even when
it comes to branding and visuals and so
yeah from day one I've been very
specific about our photography and and
taking a step back um like even today we
still make enhancements to the same
products that we've been selling from
day one and so I still think I mean
we'll continue to innovate within the
product space but even with our existing
products we know that other sellers or
other brands might try to replicate what
we do so to to to fight that we're
continuously making upgrades to it and
so Um, yeah, like our branding and
visuals. I like to say that we wanted to
go with that European look and feel, but
our product is very Korean or very
Asian. Even the name ono means
temperature in Korean and Japanese. And
so I think we're trying to hit all
continents, but at the same time do a
very good job of it when it and and
really have a very sharp story is I
think what we're trying to do.
So I want to talk a little bit about the
journey because launching in the middle
of COVID is obviously a wild journey
because it was a very different
environment than the one we're in today,
right? And I think it was for many
brands the risk would have been to build
up an inflated underlying
operating system that expected the
demand to look the same like it was in
CO and going forward. So can you talk a
little bit about how the demand journey
has been starting in co what you guys
have gone through and how you think
about how the business operates today
versus in that environment. How
different is it for you guys? I know
this is something a lot of businesses
have gone through. Is that journey up
and then sort of a reset to a
reimagining a new growth engine? What
does it mean to pursue sort of different
levels of profitability? What that what
has that journey been like for you guys?
>> Yeah, absolutely. And and so I think um
thankfully we were able to find product
market fit pretty quickly. I think in
month two we were already doing 100k in
in revenue and I think that speaks for
itself. Um but and in the beginning we
saw hyper growth. I think what really
threw us off is iOS 14. I think that iOS
upgrade firmware update will stay with
me till I die. That that update really
hurt us from a attribution and tracking
perspective. And that's when we weren't
sure if we were truly growing or not.
And so um that was like I think our
first challenge to overcome from a
digital marketing standpoint. Uh but I
think working with the right people,
having a great team, we were able to
overcome that through different u
middleware and and and tracking
software. And then I think compared to
the the the co era to now, like we're
still selling 99.99% on our website. We
recently just launched on Amazon with
just certain SKUs. Um, everyone tells
me, "Hey, Daniel, when are you gonna
have your next when are you gonna have
your first retail store? Are you gonna
do any B2B? Do any wholesale?" I think
in this climate, yeah, we'll definitely
consider that, but I still see us as a
very early stage brand. And my end goal
is not to do just no-show socks. We
we've been launching head products like
headbands and and baseball caps. And as
we expand our product categories,
eventually, I think I want to have those
B2B relationships, even have our
physical store. But I I I still think
there's a lot of opportunities in the
dig digital space for us especially only
selling in the US but also with everyone
talking about AI and and and AI search.
I think that's also a very untapped
market to to also experiment and scale
on. Awesome. So talk a little bit about
um sort of how you think about
capitalization for growth. So obviously
part of our work together is about
building we work within our profit
system to sort of really identify and
get clear about growth expectations
ensuring discipline on the acquisition
side. How are you guys currently
capitalized? How do you think about how
that has to change in this environment
versus others? What is your sort of plan
for how you think about the next stage
of growth? how you guys think about how
your current capitalization informs
growth and how you think about your
growth rate relative to how efficient
you need to be versus how much topline
volume you should pursue. What's the
current growth plan for?
Yeah, in in the early days I was always
um telling my team we need hyper growth,
like we need to become number one very
very fast within our category, but I've
come to learn that there's just so many
different parts of the business that
need to grow together and that's always
the hardest part. I think yeah, spending
a ton on marketing is very easy. You
will see topline growth, but are you
doing that in a profitable way? That's
that's a different story, right? And so
um I think uh for every brand every like
3 to 5 years you need to have that
plateau year and and that that's the
year when you need to reinvest make
upgrades to to operations um your supply
chain partners and also your internal
team and so uh when it comes to a growth
standpoint I think I I I haven't been
telling my team um that we want to do
double digit percentage growth in this
environment especially when interest
rates are very high capital is very
expensive however ever. Um, with the the
additional profit that we make, we do
want to reinvest it hopefully within the
next year or two. Um, so that we see
that um, big jump in growth again. Um, I
think what what we're proud of is we're
doing the bare minimum. And what I mean
by that is only selling on our website,
just recently launching on Amazon with
only one or two products. Um, only
marketing the product in the US. There's
so many opportunities that we could do
geographically or through a through a
channel standpoint. And so if we need to
have those growth, we can. But right
now, I think we just want to make sure
that we're ready to have that next jump,
especially in this expensive capital
environment.
>> Yeah, I think that's so smart. A lot of
times I see people trying to use channel
expansion as a way to solve the
underlying growth of the core channel
and it's always like, whoa, whoa, hold
on. If this isn't healthy, stacking more
on top of it generally isn't a solution.
Um, so as you think about the next area
of growth, Rondo, do you think it comes
from channel expansion as you described
like wholesale, retail, Amazon? Do you
think it's product expansion? Do you
think it's core growth on the on.com for
socks? Like what where do you see it as
you look forward on the brand in terms
of how much growth is coming out of each
of those areas?
>> Yeah, absolutely. I I think um I mean
our our numbers speaks for itself. We
have a very good um sock product suite
and so we're very confident that as we
launch more different um sock products
like we have a really exciting product
coming out early next year within the
yoga pilates space I think naturally we
will be able to um um see topline growth
from just existing products and also new
products that are coming out. Um I think
we're also looking into new geographic
regions. I I think the UK and the
Japanese market I think makes the most
sense for us. So, we're reviewing
internally. When it comes to Amazon,
like we know that not many people buy
their socks from a brand website. They
they're more comfortable going to
Amazon. And so, we need to figure out a
very good strategy to make sure that
we're not taking too many customers away
from our DTOC site, but also um there's
definitely u benefits and perks to
purchasing something on Amazon. And so,
we'll we'll need to have a very sharp
strategy from that standpoint. being
very honest with you, we've only been
selling for 10 to 14 days. And so as we
see more data, we'll definitely work
with you, your team, and also internally
to make sure that we grow on both sides.
>> Yeah. One of the things that I see
brands doing in this moment is a lot
there's a lot of conversation about like
TAM like total addressable market. I I
like to think of it more of like the
profitably addressable market which is
to say that for every product category
how much volume can you produce while
holding the constraint on profitable
acquisition that defines some growth
expectation for a category and then you
go okay with that foundation in place
this healthy profitable thing now where
do I expand beyond to increase the
overall business growth and that's what
helps you lead to okay now I need to
product expand and it sounds like that's
both on the variant level so maybe new
colors There's slightly different styles
of socks. Let's call that the core
category. Then there's categorical
expansion of product. So you mentioned
headwear, maybe even like different
material socks. You guys launched marino
wool versus organic cotton. Like you go
sort of slightly adjacent. Then there's
you also brought up geographic
expansion. This is another thing I think
is really important. It's like okay,
what geographies can we look at as
opening up new markets for the core base
of SKUs? Then there's distribution
expansion. All of these represent
mechanisms of additional potential value
both on the core business as well as
then thinking about how the business
expands and I love that like sort of set
of trellis of growth different
opportunities versus everyone just going
next year I have to spend more on meta
at a better ROS against the same product
set like that just like for many brands
it just isn't real like very clearly
there's some ceiling to that as a growth
mechanism but I'd be curious what
geographies do you guys think are
interesting right now where are you
currently growing and which ones do you
think repres present the most
opportunity.
>> I think thankfully because everyone
wears socks, our the distribution by
state um is very even. It's very normal
normally distributed. So like if you
think of all the bigger states that has
the biggest population, it's it's it's
in that ranking order. Um unfortunately
when it comes to noshow socks, people
don't wear it in the winter. And so like
we we have not tried to market the
product in Canada yet. we will ship it
to Canada. But I think when we um scale
our crew sock, which we just launched,
like the longer socks, I think Canada is
a region that we do want to start
marketing more into. And then yeah, like
when it comes to like our other products
that are not no-show socks, I think all
50 states plus Canada is an immediate um
market to test and then see how we can
scale. We're very interested in seeing
what the data will show compared to our
no-show sock um data. Um but yeah, I
would say North America still ton of
potential, a lot of opportunities and
then as we naturally expand it to new
countries or new continents. I think
it'll be from day one again and we'll
we'll see what data we collect.
>> Have you have you considered Australia
at all? Like because the what you just
described sort of the inverse
seasonality um feels like it could be a
way to help smooth out some of that
hyper seasonal distinction. Have you
guys played around with that at all? You
know, I I I love Australia from a brand
standpoint because a lot of the like the
biggest brands, the coolest brands come
from Australia and and our constraint
has always been human capital
constraints. And so if I can find the
right person, the right like partner to
work with, absolutely. I think Australia
would be perfect for no-show socks. And
yeah, I I've been we have a we have some
investors that are based in Australia
and they've been also like sharing our
products to their friends and family and
and they love it. And so Australia
definitely is an is a country that we we
do want to potentially expand into. All
right. So if you're out there and you
heard that if you're a distributor or
you helped launch brands into local
geographies in Australia, chat with
Daniel because I think they've got a
great product that we'd love some
summer. We'd love some winter summer out
here into the into the old P&L would be
nice. So, um I've got another question
approaching Q4 as a product that's not
like a super obvious gifting product
like where it's like I know there's sort
of the the old joke that like everybody
gets socks in their stocking or whatever
it might be, but like what's your place
in a Black Friday, Cyber Monday gifting
environment and maybe think about this
for brands who like are in a similar
space where it's like, man, we're not
the obvious cool gift of the year. Like
how do we take advantage of this moment?
And how important is that period for
you?
>> Yeah. Like that's what we were worried
about too. Like when I remember our
first Black Friday, Cyber Monday season
that we went through with Ono, like
while we were planning, we were like,
"Hey, we're not selling crew socks.
We're not sending selling long like
Santa socks, but like our I think 35 to
40% of our revenue comes from Q4 alone."
And so and and until recently, we were
primarily only selling no-show socks.
And so, um, I I I still and I guess for
us to to do well in this season is
because we also have holiday offerings.
And so, one thing that we do every year
is we have a laundry bag product that's
shaped like our socks um that if you buy
a 12-pack bundle um it you'll get a free
laundry bag and it and we make it
festive by choosing the colors
differently every year. And so, that's
been a huge um a higher AOV driver for
us. Um, it's it's a lot of pro customers
that love our products really want the
laundry bag and because and they also
know that you can only get it this year
and it'll be a different color next
year. And so I think that's really
helped us too. And so yeah, originally I
was worried that people wouldn't buy
no-show socks during in during the Q4
season, but I think because people like
to gift socks in general during Q4, no
socks also sell as well.
>> Yeah, you got to you can find your place
in the story. There's almost anything
that can find its place into a gifting
story. So many people are looking for
cool little ways to offer anything into
the space. So, like you said, little
colors in the laundry basket, little
imagery of stocks sticking out of
stockings, like there's lots of ways to
find your place in the story. Um, so I'd
be curious. So, as a as a former banker,
Daniel, tell me about how you look at
and manage your business on a day-to-day
basis. Like, what do you look at that
determines whether you're feeling good
or bad about how things are going? like
give me the set of metrics and things
that you care about that drive your
emotional well-being as a former bank or
CEO.
>> Yeah. No, I I like to approach um
operating a brand like a game. Um like
playing a game. I think it's because
Shopify's UX makes it very founder
friendly. Like that dashboard whenever
you get an order, you get you get like
that that jump like that jumping dot.
Like I used to look at that like
religiously. I still do during like like
peak holiday seasons. And so I think um
and and as you know like when you play a
game like it's it's never easy, right?
And so like when hardships comes, how do
you fix that fire quickly? How do you
fight that back? That's constantly what
I do and that keeps me going um as a
founder that's been doing this for over
six years now. And so I would say that
finance mentality of like getting things
done um and then making sure that you
execute and and it's polished. That
mentality is very different from what
you hear from hey when you're startup
when you're a startup when you're in the
startup space nothing nothing's 100. You
you just give give 80% and then and and
then you'll just continue make upgrades
as as you go. I think that mentality is
is not what I tend to lean lean towards
too. But um I think there's a balance,
right? I think I have great teammates
that um make sure that I don't only
think about perfection all the time. Um
and uh so yeah, like I think that
balance really helps me. But having a
good team, making sure that I'm I'm
monitoring the right metrics, um making
sure that if if any numbers off, is it a
is it a technical issue or is it
something that we're doing wrong?
Figuring that out and fixing it is is
what I tend to monitor on a day
day-to-day basis.
>> If so, imagine I'm a aspiring DTOC
founder. Maybe I'm thinking of quitting
my banking job next week. What is the
key to success today? Like how do I win?
What do you think it requires of a brand
that's considering opening up and
launching into our world today? Uh what
give me give me the key to success.
Key to success I I I mean I think
success is very subjective. And so
number one defining what success means
to you at least in the first one or two
years. I think that's most important.
And then number two, um I think you
brought this up earlier in the podcast,
but making sure you're doing something
very very niche is very important. I
think if I started with a ton of
different soft and debating, I would not
be here today. Like I would probably be
back in finance or I probably would have
gotten an MBA. But I think um doing
something that's very sharp is very
important because if you're doing
something very broad, people won't even
there's so many new brands, there's so
many different DTOC companies, like they
won't even remember you or they won't
even know who you are or even if they
been they've heard your story multiple
times. And so um I think a lot of ex
finance people or ex like corporate
people, they want to do flashy things.
Um the startup space is not flashy.
What's more important is being very
niche and then religiously looking at
your numbers and your data and making
sure you have quick enhancements to
everything that you do. I think that's
most important. And I get the question
all the time like, "Hey, Daniel, when
did you know that um you you needed to
quit?" like as a as someone that has
gone through this, you'll know like
you'll know that one more day like if I
if I sit in this cubicle that I'm going
to like you'll know and then and then
when your butt tells you to stand up
then you stand up and you leave. I think
that's what I personally experience and
that's what I would tell a a finance
person right now considering quitting
their job.
>> Well, finance people, we need you here.
But I I think if there's anything you
take away and I think this is so right
is that so often I see brands who are
trying to be everything to everybody
right away and the idea that you need to
be very specifically solving some
problem for your initial fora into
customers. This Daniel and I we were
just in yours and I even think they have
further to go and niching down even
further like we're discussing what's the
distinction between men and women using
no-show socks. What's the distinction
for a golfer versus somebody who's you
know a runner versus a hiker. There's
all these ways in which the story gets
unlocked, the more personal it becomes
to me. And the more your product can
speak to really specific problems. It
cuts through the noise and feels for me.
Um, and so I think that's great advice
that so many founders should be more
specific and they're afraid that it
somehow takes them out of a big market
opportunity, but the reality is it's the
way you start narrow and widen like you
don't go wide first. And so I think
that's great advice is to even in a
category that feels lost like socks,
there's a story for somebody where your
thing can be a better solution, a better
mousetrap to a specific problem they're
dealing with.
>> So I love that.
>> Um, yeah, leggings that Yeah, Lul
Lululemon started with just leggings,
everyone. Like Nike started with just
shoes. Like you don't have to do
athleisure and do everything from day
one. It's going to be so much harder to
manage all those relationships and also
market all those products. Unless you
have the existing customer base or you
have those fans, I would say and so
yeah, like starting niche is is
definitely the way to go.
>> We like when we started Kao, it was
married and engaged firefighters. That
was like our first community, right?
Like and you want to talk about there
was a blog called firefighter wives that
was like we're talking about a blog that
was read by 2,000 people a month, right?
That was a small community, but it was
the exact right customer to start,
right? And that opened up very engaged
police officers, very engaged people,
EMTs, right? Like there's a very natural
progression that you can follow from a
niche understanding where people are
just adjacent to the problem and you can
grow out from there. And so I think so
often those ear the solution to any
stalled problem is usually that you've
become a little too generic that
nobody's really identifying with it. And
the the path back forward is to get more
narrow, get more specific. And with the
way ad creative works right now and you
can divide this up so easily. You can
create these really unique experiences
uh through it. And so that's a lot of
what Daniel and I are talking about from
the creative front as their brand
expands into men and women at different
points in time and how we can do it. So
here's what I would say to y'all. Go
check out Onondo one. Beautiful
photography, freaking awesome, beautiful
brand. Amazing product and try it out.
Daniel, any last words that you'd leave
everybody with before we head out today?
um we have the best notion softs on the
market hands down and and and work with
CTC like um like we wouldn't be here we
wouldn't be where we are this year
without CTC and I always go to your team
on Taylor like for advice on like even
hiring and building culture and so I
think that's something that I really
appreciate and and I I look forward to
continue working with you guys.
>> Thanks man.
>> Yeah, you have an appreciation. And you
clearly like you're one of the people
that I I like to notice that you have a
you have a desire to learn and so you
want to put yourself around people where
you can learn anything from them and
that's really cool. I love that trait
about you. It's something I want to
continue to embody myself is that like
it's not just about the the vendor
relationship that we have. It's like
what do we have to offer each other
beyond that and so I appreciate that
man. Uh project the chance to work with
you guys and can't wait to see what you
keep doing.
>> Likewise. Thanks Taylor. I appreciate
what you just said too. All right. Take
care y'all. Thank you.
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