How to pitch when you're at the inception stage | TechCrunch Disrupt 2025
By TechCrunch
Summary
## Key takeaways - **Vision trumps product at inception**: When pitching at the inception stage, investors look for founders with a grand vision for how they will change the world, rather than those with a fully developed product or traction. Early investors like Wesley Chan backed companies like Gusto, Plaid, and Flexport when they were just ideas on a napkin. [00:34], [00:47] - **Prioritize zero-to-one founders**: Investors often prefer founders with zero-to-one startup experience, meaning they've successfully navigated the earliest, most challenging stages of building a company. This contrasts with founders who have extensive experience in large organizations but struggle when faced with the ambiguity of a startup. [01:48], [02:23] - **Unique insight is key to differentiation**: In crowded markets, especially in AI, founders must possess a unique insight that explains why their company will succeed where others may fail. This insight should clearly articulate a broken aspect of the current landscape that the founder is uniquely positioned to fix. [05:36], [06:31] - **Pedigree is an 'intellectual shortcut,' not a requirement**: While pedigree can provide access to investors, it's not a primary driver for successful early-stage investment. Many highly successful founders, like those of Canva, lacked traditional Silicon Valley pedigrees but possessed unique insights and a strong vision. [18:04], [18:14] - **Look for 'wisdom' and 'raw intellectual horsepower'**: Beyond intelligence, investors seek founders with 'wisdom,' often gained through experience and 'scar tissue,' enabling them to make sound judgments and buck trends. This is crucial for navigating the complexities of building a company and leading a team. [30:47], [31:09]
Topics Covered
- Big Company Experience Can Hinder Early-Stage Founders
- Comfort vs. Adventure: The Founder's Choice
- Why 'Monopoly' is a Good Word for Startups
- Solve the Hard Problem First, Not the Easy Ones
- Choose Investors Based on Trust and Longevity, Not Just Firm Reputation
Full Transcript
So, we're going to talk about how to
raise your first check and how to pitch
at inception. Wesley, I understand you
were the first check into some very very
seinal companies. Tell me what it is
about them that you found interesting. I
think it's Gusto, Flexport, Robin Hood,
and what's the
>> and Plaid. Yeah, I was very lucky. Um,
you know, it's uh it's very fascinating.
I was uh very very fortunate to have
started my career out as one of the
first uh four founding partners of uh GV
or Google Ventures and uh I helped them
build out their seed program back when
they were doing seed and you know back
then we were just looking for amazing
founders you know folks that reminded me
of Larry and Sergey who had a vision for
the world that it would change if
whatever they did came true and so that
was one of the things we were looking
for back then you have no information
most of gusto most of plaid most of flex
were all ideas on the back of a napkin
so that made it really really fun to
just sort of banter with him and truly
understand how they thought the world
would change. And so, you know, when
they when they described this vision of
of Gusto where everybody could have $4
payroll, that was amazing because the
payroll experience was terrible at that
point. And so, you know, I said like
let's let's find a way to work together
and we wound up writing them their first
check uh through Google. So, uh very
fortunate to sort of meet these amazing
folks with great visions.
>> Charles, you invested preede. So, this
is this is exactly what you do. What do
you look for in founders?
>> You know, about twothirds of the people
we back are first-time founders, which
feels very kind of against the current
moment where I think everyone's obsessed
with repeat founders, but most of the
people we back, firsttime founders,
pre-product market fit, pre-launch, as
we say at at work, pre- everything. So
Wesley's one of the few people I know
who has the courage to continue to back
people at the earliest stage. But I'm
usually looking for a couple things. A
founder who knows something special and
unique about the problem they're
solving. um also someone who has zero to
one startup experience. So it works a
lot better if you spent time at a
startup with 25 or fewer people before
you do zero to one. And then there's got
to be a market where it feels like
there's some inflection point happening.
>> I I'm going to interrupt here because I
actually like what he said. You have to
be able to really truly understand zero
to one. Most people say, "Oh, I'm I'm
I'm I got this grand vision at the end,
but at the beginning they're like, I
don't know how to get started. I need an
investor's help." And that's that's a
challenge, right? don't ever want to be
investing at least I don't invest in
founders that come and say I need my
investor's help to run my business.
Yeah.
>> And and that zero to one stage is really
important. So what Charles said really
about somebody that has a clear vision
and a clear ability to articulate what
it takes to get from zero to one and
then for me from one to 100 or 100 to a
billion. That's where like you I really
lean in and say like look you've got
this figured out. Let's how can the
money turbocharge your business? I mean,
we've learned the hard way, as in we've
lost money, by backing people who've had
amazing careers at really large
organizations where they have all of
this ability to navigate politics and to
figure out systems and get their hands
on resources. Then you put them in a
room with no management, no
instructions, no PRD, no OKRs, and a
whiteboard and say you figure it out.
And it's paralyzing for them because all
of the things that made them successful
in their really fancy big job don't
apply to zero to one.
>> And then there's another challenge which
I've noticed uh when investing very
early on is that folks from larger
companies, there's a lot of
infrastructure that's solved that for
them. like all these folks that you know
come to me and say like hey I worked at
Google for for 10 20 years or I was
there like working and managing this
product they sort of assume that there's
distribution right Google has incredible
distribution that was solved in the
early days and I I got to play a very
fantastic role learning how to solve
distribution but like you ask them about
hey how will you get a 100 users 100,000
users 10,000 users or even a million
users and then you know the
infrastructure just isn't there and so
you know I think that zero to one stage
as you pointed out is a very very
complicated thing and it doesn't work
well for people who haven't had the
ability to go build that or learn it
from the start.
>> What do you do you say to a Google
employee of or meta employee who want to
start a startup given everything you
just said? Like how can they get there?
>> I think it takes and maybe this is like
a little meta like no pun intended. It
takes a certain amount of self-awareness
to say I can appreciate all of the
resources I had at Meta. I had the
brand. I had other people around. I had
an IT department when my laptop broke. I
had access to all of this distribution.
And to be able to say, I recognize to
Wesley's point, I'm not going to have
all of these advantages. And I think you
also have to care. I've met I've met a
lot of people who are doing very well at
big companies like, well, I want to do a
startup, but like I kind of want to make
75% of what I make as an L whatever at
this big company. And I and I'm like, do
you want comfort or do you want an
adventure? Because starting a company
from scratch is like not comfortable. I
don't want to display it is not easy. It
is not comfortable, but it's an
adventure. So, usually I'm trying to
find out, does this person want to go on
an adventure and anyone who's been on
adventure, adventures are not up and to
the right. Adventures are up and down
and sometimes the down is really hard.
And I've frankly met a lot of people at
big companies where at the end of the
meeting I'm like, I think you would be
happier if you stayed where you were.
The resources you have available to you
at your company are pretty significant
and I don't know that the idea that
you're talking about is worth walking
away from all that. Wesley, would you
bet with on somebody who's coming out of
Google or or Meta or one of the large
companies?
>> So, so there the answer is yes. And
there's actually one exception uh on on
on on generally you know what what
Charles said which is you know sometimes
people are too comfortable at large
companies. There's a they've worked on
something where they have a unique
insight about why the thing is
completely broken. Like that's actually
what what what I look for is what unique
insight do we have? I was very very
lucky to have backed Canva at the series
A uh when 111 people said no. You know,
nobody knew what they were building and
back then the product looked like a
print shop, right? Like you would go use
it to make a set of business cards or
you'd go use it to make a brochure for
something and then you not use it again.
Their churn was very very high. But both
Cliff and Mel totally understood what
the unique insight was about why tools
the incumbents were all broken and they
basically said look you know people
under 35 like they grew up with a phone
in their hands. It's image first.
there's a camera built into the phone.
The tools that are available to people,
the things that we were trained on like
Office or like Photoshop, they're like
text first, right? Like it's called
Microsoft Word for heaven's sake. So
they basically said like we needed to
build something that is design and image
first. That piece needs to happen. And
it wasn't until social media and they
had the integration, the Canva Pro where
they turned on monetization and where
people started using it constantly for
both social media and their homework
because they nailed the distribution and
they got people using it. But that
unique insight was so clear in their
head that nobody else understood. Most
investors said, "There's no way you're
going to like ever disrupt Microsoft
Office. There's no way you're gonna
disrupt disrupt these tools I was
trained on for 35 years." And what they
didn't understand was the next
generation was growing up going, I want
design. I don't want to spend four years
in yearbook class learning how to use
Adobe tools so I can go into them. So
that's the piece I look for. You've
worked on something with such a unique
insight. And that unique insight says, I
this is broken. This my company will
never solve it. There's too much going
in the way. It's the same reason I was
very fortunate to be on the team that
helped to buy YouTube for Google. I
looked I was on the I was on the ads
team at that point and we looked at it
and that you know Google had its own
tool but Google was building it for
pleasing all of the people that were
like running media companies. They had
DRM. It was such a frictionful tool to
use. That's so much friction. And then
comes YouTube where they had unique
insight where you can upload any videos
cat videos, piano videos, whatever you
want and there was no friction in doing
it. And Google said like oh that's the
right approach and that's why you know
that that deal went through. So, we look
for the unique insight and this is the
piece that I I care deeply about is like
what is it that's broken that you feel
that your company or that you're so
motivated to go fix that you have this
unique insight into. Can I
>> add one thing? Um about half of the
founders in our portfolio are are
spinning out of a company where to
Wely's point they encounter some
friction. Sometimes it's a project that
they really wanted to build and
management didn't give them the
resources and so we look for people
who've kind of banged into that problem
and oftentimes those people are not
seuite people they're individual
contributors they're product managers
they're engineers they're not leadership
so we're always on the hunt for people
who are actually in the trenches
building stuff who are encountering
problems and saying wow I think this
problem is bigger than my boss and my
boss's boss realized and this is
something we could take out of our
company and maybe build it for the
industry
What do you look for founders where
there's no product and no traction?
>> That's like 90%.
>> Yeah. 90% is like everything at the
conception stage. Like client had no
product, no traction.
>> But do they have do they have like an
MVP? Do they have something? Because
it's so easy to build these things now
to
>> Well, it's easy. It's easy now, but it
wasn't easy 10 years ago. And that's
that's perfectly fine. I'd rather have a
person that understands clearly what the
insight is and what they're doing is
going to change the world than a person
who has an MVP that's still trying to
discover a bunch of things and figure
out why why they're going to have
product market fit.
>> I think it's maybe useful to
contextualize like what Wesley and I do
every day.
We're going to meet thousands of
companies a year, each of us, and we're
going to meet most of them for I don't
know about you, 30 minutes for a first
meeting. And usually in the first seven
to 10 meeting minutes, I kind of know
does this p is this person interesting?
Do they have insights on this problem
that feel novel? And I I hope I can
leave you all with this idea of like
novelty. Sometimes people present me
ideas and I'm like, okay, I'm a
generalist. I knew nothing about this
idea when the meeting started. You tell
me the problem. My brain starts going
through, well, how would I solve this
problem as a generalist? If I don't
learn anything new that wasn't kind of
obvious that a smart person could reason
their way through, I go, "One of two
things is probably true. Either this
person hasn't studied the problem deeply
enough to understand an interesting
angle that sounds different than the
other 10 people who pitched me on it or
this is a trivial problem to solve and
there's no big business to be built
here."
>> Yeah. The the one caveat I'd add to that
that I care deeply about and this is a
very big first principles thinking for
our firm. Everyone at my firm needs to
argue this when a when they want to go
bring a deal through, which is how is
your company going to be monopoly,
right? Like, you know, it's a dirty word
for people say antitrust and everything
else, but like monopolies are great,
especially if you're a natural monopoly
or a government granted monopoly. Some
of my best companies that I've been very
fortunate to back at the seed stage were
biotech companies, but it's a natural
monop I mean, it's a government granted
monopoly. You have a patent on the drug.
If the drug makes it through clinical
trial, you get whatever 17 years minus
the time it takes you to get the drug
through clinical trial is a government
granted monopoly. It's why drug prices
are so expensive because you control the
pricing. There's no other competitor.
And so it's, you know, Google became a
sort of a natural monopoly, right? Like
it's just the product that it built. But
most people don't understand that
monopoly matters because if you have 40
competitors and you you're one of 40
legal AI companies, for example,
suddenly the pricing goes down to zero.
You don't control the pricing or the
distribution.
>> And I'm sympathetic. I think sometimes
as an investor, you will see 40 of the
same idea and the founder knows of three
people doing the same thing. So there's
this weird asymmetry of information
where the founders like well we have
some competitors there's people out
there doing it and he was as an investor
like I've seen 10 times as many people
doing this as you think are doing it.
>> So do would you bet on somebody who is
one of the 20 companies that going after
the same use case. We're seeing a lot of
this in AI happening right now.
>> I I haven't succeeded on this but you
know I might be a an idiot.
>> It's really hard. We've certainly gone I
mean you'll hear VCs say oh it's a red
ocean you know it's a crowded
competitive environment where lots of
people have lost money. We've certainly
gone into some of those markets and been
successful. I think you have to
understand well what is it that this
company understands that those other
companies don't. And oftentimes the
answer is nothing. They all actually
think the same thing. And I have a
really hard time investing if I'm like
everybody believes the same thing
because it means everybody's going to go
after the same distribution channels
with the same business model. all of
their marketing copy is going to feel
the same. But sometimes you do find a
really disruptive interesting company in
a space that people have kind of either
written off or assumed was solved. But
it's really hard. I wouldn't wish that
life on anybody in this room.
>> So by not betting on one of the 10
companies going after whatever is the
use case, I couple weeks ago I saw I
think it was three or four companies
that pitched me on customer research. It
was the exact same use case. Like all
the series A investors, they all went up
for the use case because it's probably
very promising.
But if you don't bet on it, does it mean
that you think there's only going to be
one category winner? I mean,
theoretically, there could be several,
right?
>> There could also be zero.
And I think this is the thing people
forget. Everyone's like, well, we're
gonna Some categories don't produce a
winner either because competition drives
everything down to zero. It's a race to
the bottom. Sometimes there's no winner
because it turns out the unit economics
for the business don't work for anyone.
Like you just there can be no winner. I
mean I still remember I mean history
repeats itself a lot right during the
pandemic when everybody thought that
we'd be stuck indoors forever and I mean
there were a hundred different
conferencing companies you know remember
all the online conferencing companies
all the conferences are going to move
indoors this this this thing where we're
all together in the same room was never
going to happen again and all of them
didn't do well right there was no winner
and then I still remember on every block
in New York City there was a 50-minute
grocery delivery company we're full of
these people of ebikes and people were
raising at these outrageous valuations
there's one company that pitched to me
going I don't even remember the name and
it's like oh are raising at a four bill
in valuation for 15-minute grocery
delivery. And I kind of look out at my
door going like, well, there's like 10
of them on my block, right, with like
little warehouses. All of them are like
kind of like gone. So, sometimes there
are no winners in in folks where there's
a lot of hype and no monopoly and
intense competition because the not the
you just can't make money off of it.
Also, we're not like perfect
forecasters. If you had told me that
Zoom would have an integrated meeting
recording function like literally built
into the product with a button you could
push and that you would have Otter,
Fireflies, Granola and a bunch of AOMA I
could go on that there would be a robust
ecosystem of meeting recording tools
when the leading meeting platform had a
literally like a big red button there. I
would have said there's no way you can
overcome the embedded distribution that
Zoom has with the product. they are the
meeting platform for most people and it
turns out that there's a lot of other
people who want more functionality or
different things and there are so many
of those kind I don't know every time I
join a meeting I'm like oh this is a new
meeting assistant I've never seen this
one before there's so many of them and
that to me like would have defied
initial logic that there were meaningful
businesses to be built there
>> so Granola and Otter and and Firefly are
examples of
>> the the the same company I mean the same
use case they're just going after it in
a different way. So maybe maybe founders
could try a different flavor of whatever
is the
>> tech dour and we have lots of tech dour
right now. Um what what are you looking
like is there a specific industry that
you're looking for right now like is
what is I know I know biotech is very
interesting for you but in in software
AI what are you looking for?
>> Oh man I mean like as a generalist I
look for you know founders of unique
ideas. I like still remember doing
Canva. I remember meeting them in Sydney
and it was one of those things where I
wasn't looking for a productivity
software tool. In fact, I was told to
run away from the space. There were
hundreds of people doing slide slides
share slides for sales like Thoxen type
things and I sat there going like I
don't need another productivity company.
But one of my founders I had invest I
was very lucky to have been on the board
and invested said these guys are
exceptional thinkers just take the
effing meeting. So I I did I was like
blown away by their like unique vision,
their insight and like what they were
building and just like really like saw
their hundred-year plan, right? Like
this is something I look that the best
founders have hundred-y year plans and
really truly understand why they wanted
to go build something where the world is
so fundamentally different in five
years, 10 years, 100 years. Larry and
Sergey who I had the good fortune of
working on working with very early on. I
joined Google uh when there were
hundreds of people there like they had a
hundred-year plan, right? their vision
was just so so so so just crystal clear
but also so grand and so that's that's
that's that's what I look for as
founders with that and it could be in
any sector whether it's life sciences a
drug for cancer it could be a knee
replacement drug that there somebody's
working on like these things just sort
of pop out of nowhere and so I always
keep my mind open for what that
hundred-year plan you know thing that
changes the world in five or 10 years uh
is so there's there's nothing I really
sit there and go like oh I won't do I'll
always take an interesting pitch when
and again there needs to be some signal
from somebody usually that I know that
tells me this founder has such a unique
insight on this like you should take the
meeting that you know I always keep an
open mind.
>> Charles, are you also a generalist?
>> I'm a generalist too and I this is my
word I don't actually know what I'm
going to like until I get into a
meeting. People say what should I send
you? I'm like to Wesley's point like
send me great people. So at the end of
the day I'm not really an expert on any
technology area. I'm trying to find
people who have expert expertise and I
usually find that people who have
expertise that expertise shows up fairly
early on in a meeting or conversation.
It could be their domain expertise. It
could be somebody know about the
problem. It could be somebody that they
teach me. And so I'm always I go into
these meetings thinking I'm going to
learn something from this founder. And
if what I learn is profound, I'm
probably going to invest. And if I
don't, it's just going to go in the back
of my brain as a new piece of knowledge
I can use for the next meeting. And and
many times the the founder pitches you a
company that completely changes when
they succeed, right? I still remember
Robin Hood. The guys came in like with
they actually brought cats with them,
right? Because the name of the company
was called Cash Cats when I wrote the
check in the Robin Hood and the and they
were pitching a hedge fund algorithmic
trading platform that would give like
people data advantages for hedge funds.
That was the pitch. But like they were
so freaking smart and eventually the the
idea they couldn't make money selling
the data, but they could I mean they
couldn't make money just like doing a
pure data play. And they their data
wasn't like specific enough. So they had
to create Robin Hood to generate that
data that they could do the forward
order flow. But that was an insight that
I didn't understand at that point or
that I would understand that they'd be
able to pivot. So there's a lot of luck
in this business too. But they were just
clearly very smart with a with a very
unique thinking on a space and you know
I was fortunate enough to be able to to
say yes at that early stage like the
there's just a little bit of a spark and
an interesting insight on something
where I sat there going like huh what if
they're right.
>> How important is pedigree having gone to
one of the top schools?
>> Zero for me. zero like Canva has no
pedigree. That was actually one of the
things the founders of Canva don't have
a pedigree that anyone from Silicon
Valley indexed on, right? They were Mel
was a yearbook teacher in high school.
Cliff was who his co-founder was a was a
history teacher. They went they came
from Perth. They didn't work at Google
or Facebook Meta. They didn't come from
like 20 startups. The the previous
company that they they created called
Fusion Books, which was a a Canva for
yearbooks didn't do well, right? Like
that company was just kind of sputtering
along. And like, you know, a lot of
people in Silicon Valley wrote them off.
In fact, I was told by a lot of people,
oh, don't waste your time with them.
They don't have the pedigree. They're
from Australia. They're from Sydney.
They haven't worked at a major tech
company. They haven't seen what Silicon
Valley is like. They don't understand
the ambition, the drive, and the
behaviors that people in San Francisco
or in Mountain View or wherever in S
were doing. They're just not the right
fit for us. And here they are as one of
the most valuable companies in the world
because they created their own culture.
And they truly understood how to build
something differently than anyone in the
world was pursuing. And the other thing
about Silicon Valley is back then people
were forcing people you got to make
money, you got to do enterprise sales.
This is your go to market motion. And
the go to market motion they had was all
bottoms up from people like in high
school or in college doing homework. It
was like such a unique motion and such a
unique insight that they w up succeeding
because everybody was building a tool
for you to use at Techrunch or to use at
Goldman Sachs or IBM and they built a
tool that says we're just going to make
it easy for anyone that wants to go do
their homework to go do it really well.
So that was a that was a that that was
one of those examples and it's in fact
the example where a a lot of people were
misled because they were looking for
pedigree.
>> Charles, what about you?
>> We don't focus on it at our firm. I
think pedigree is a intellectual
shortcut which sometimes leads you to
good decisions but oftentimes leads you
astray. And um I think as we talked
about earlier sometimes working at
Google or Meta is a good thing.
Sometimes it's not helpful to what
you're building. But I think the reason
investors focus on pedigree is it's one
really fast way to cut through the
noise. If you've got thousands of
pitches in your inbox, it's an easy
sort, but like easy doesn't always mean
good. And so I always I always get
nervous if someone leads with their
pedigree. It's like we're to Google and
I'm like okay, but what are you
building? And how does like the fact
that you worked at Google or went to
San, how does that like map at all to
giving you an advantage or an edge in
understanding this problem and many of
our most successful portfolio founders
don't have the pedigree markers that
people looked for. They to Wesley's
point, they weren't repeat um founders
who'd had huge exits. They didn't go to
a very narrow set of schools. They
didn't work at the very narrow set of
companies that investors focus on. But
there's a set of firms who are like very
pedigree obsessed. And I think part of
it's because it's a lot easier to deploy
large amounts of capital if you reduce
everything to a pedigree algorithm.
>> The the thing the challenge with
pedigree also is it's not only
misleading um sometimes or lazy uh it's
it's it's it's actually forces a set of
baggage.
>> Yeah.
>> Right. Like oh all the people in this
pedigree are doing this. I need to go do
this. Right. Like the people who have
pedigree followed a specific path for a
reason. And if you think about startups,
some of the best founders are there to
destroy whatever the status quo is. And
then do something completely brand new,
undoable before, and sort of figure out,
you know, something that that that that
people with pedigree or people that are
in status quo or people that are
following the herds would never even
think of doing because there's such a
high rate of failure or it's something
that could cause shame or it's something
that like, you know, you just like
hasn't been done before. And that's you
know the thing that's those are the
companies where where I've been
fortunate enough to see these outlier uh
these outlier outcomes having been in
this business for so long is that the
you know the people of pedigree
sometimes have such a unique insight or
thinking in the world because they
weren't like held back by all this
baggage that everybody else that you
know sort of has this pedigree feels
like they have to do and there's the
other flip side with that people with
the pedigree are sometimes really afraid
to take the right risk or fail they'll
take the safe path I'll target
enterprise software instead of bottoms
up approach right that you know the
easier path path sometimes is not the
best path because it, you know, doesn't
lead to these outlier outcomes.
>> I do think though if I were in the shoes
of the people in the audience, I'd like,
well then how come everybody I read
about, not in Techrunch but in like
other publications, it seems like they
all went to Stanford or Harvard and all
worked at Google and I think it's
because pedigree gives you unfair access
to investors. I think that's the one
thing you get with pedigree. You
probably worked with, went to school
with, or have a social connection to an
investor if you come from one of these
pedigreed institutions, which means your
ability to bubble to the top of
somebody's inbox or priority queue is
much greater. It doesn't necessarily
mean your ideas better, but that access
does impact who gets meeting sometimes
and ultimately who gets considered.
>> So, it sounds like you're open to lots
of different things. Yeah,
>> there are lots and lots of founders. How
do you pick who you take a meeting with?
Where do you where do you meet them?
>> Some of this goes back to what Wesley
said. If someone whose judgment I trust
tells me I should meet somebody and can
provide me with the metadata as to why I
should meet them, I'll probably take the
meeting. Unless I have an investment in
a competing category or it's a category
where I've made investments and
concluded I will never invest again.
There's only like one or two areas that
have I've been burned so consistently
that it's hard to take a meeting. And
then I reserve some portion of my day
for cold email, which are people who I
don't know, who don't come warmly
recommended through our network. The bar
for those is just much higher. Like the
story has to be more clear, the hook has
to be better. But that would be true if
you were in a sales job and you were
trying to reach out to any any potential
customer. the quality of your
communication has to be better when the
relationship is weaker. But I don't
know. I I don't assume that everybody
who I need to meet knows me or knows
somebody who knows me. And so every
every month I'm trying to figure out
what's the right balance between people
that I know that are coming in warmly
referred and people who seem really
qualified but are outside of my network.
>> Paulie, do you open your email?
>> Uh no, I I I can't. There's not enough
time hours in the day. No, the the
answer is simple. Somebody Charles calls
me up and says, "I got this amazing
company. I know the founder well and as
he calls it, I like that word, the
metadata, right? Like this is like the
unique insight or the or the or the
understanding or the learnings that this
founder has been doing, he's an amazing
person. You guys should take the meeting
and I could care less if he's working on
like something I've been burned in or
something else. Like usually when a
person tells me that, I'll take the
meeting and it's worth my time. And even
if I don't invest, I've been so
fortunate enough to meet somebody
interesting, fascinating that teaches me
something I didn't know before where I
sat there going like, "Oh, that's a
really interesting insight. Let me think
about that some more." And then the
other thing is I never like taking
meetings where I can't be helpful to the
person, right? If there's an
introduction I can do, a new insight I
can give them. I work spent I spent 15
years at Google, 10 of them building the
ad system and you know working on on
products like YouTube or like Google
voice or I started Google Analytics.
There's some product insight I want to
be helpful to the person with, right?
Like last thing I'm going to do is like
sit through a meeting with somebody and
just sort of like okay thank you for for
coming. I have nothing to tell you.
Right? And so like because of that like
the the and the time constraints that
that that we have there's only you know
maybe eight to 10 hours in the day that
we can take meetings with. Usually it
has to come from somebody that says this
is the founder. I have experience for
them. Here's the metadata. Right? Like
the worst thing that can happen is
somebody comes up in the conference
going I've never met you but like I'm
desperate to get my idea in front of
you. Hey like can you meet with me that
you know I've never I don't think I've
ever invested in a company that's come
all cold. And maybe that's a maybe I'm
an idiot for that. I don't know.
>> In about five minutes we'll start taking
questions from the audience. you can
start lining up.
So if you don't open your email,
how does a founder who has no
connection, no pedigree, they may be
living in Australia, that was the
situation obviously, right? How can they
reach you? How can they get in front of
you?
>> They found a connection. I mean, let's
be honest, I did not know Cliff and Mel,
but they like there was a there was a
wonderful connection through a founder I
had invested in and they knew it, and
that was very serendipitous. But had
that not happened, I probably would
never not have invested, right? Because
I wouldn't have found them. And I have
to be open to the possibility that there
is some serendipity that occurs from
being at a conference or or meeting
somebody randomly. But I've I've not in
my 15 16 years of doing this, I've not
found somebody either the bars too high
or my defenses are too high or something
else of that sort where I've I've been
able to find that a good use of time.
>> What about you, Charles?
>> We've done a few things that are cold.
Um they've actually been pretty good. I
will say though um we get a lot of
referrals from founders that we met and
passed on and to me that's still a
relationship. Like I have founders that
we've passed on where I've gone to
Wesley's point tried to make
introductions for them to be helpful.
We've had other people have been like
hey I know you didn't invest but the
experience of meeting you was like
pretty pleasant. you listened to my
pitch, you appear to be paying attention
and you actually closed the loop and
told me why you weren't investing which
sadly in our business I think puts you
probably in the top cile and I value
those introductions too because part of
I know there's a whole thing about
introductions. Part of the nice thing
about getting an introduction from
someone who knows what I do is I know
that they know what I do. They're not
going to send me a series D uh rare
earths company that's raising $500
million at five billion because that's
not what we do at Precursor. And I get
those emails in my inbox sometimes and
I'm like this person has no context
whatsoever on what I'm trying to achieve
with my firm. Whereas when people I've
met before either founders in our
portfolio and sometimes people just say
hey I met you at a conference I actually
today I met somebody here who I met
through a friend last year at disrupt
and they're like hey my friend used this
last year can I give you a quick
10-minute update on what's happening
with the business. I was happy to meet
with the person
>> and they're doing quite well. So I don't
know I think cold should be like the
last resort if you've exhausted like
every attempt you can to find someone
who's peripherally uh connected to the
investor. What about accelerators? What
do you think about
you? Do you go to YC? Do you go to
>> I find YC demo day to be overwhelming.
>> I used to be good at it, right? Like you
have to admit, you know, Gusto was a YC
company, which I I did before YC. I did
Flexport before YC. So, I've had a good
um track record many many years ago when
I understood that there were less
companies and the signal was much
higher. Today, it's it's not something
I'm good at. though.
>> What about if if you're not in YC, there
are lots of other accelerators. Are that
is that worth founders time?
>> Um, the one I like right now uh that has
very high signal and I think every
founder I met there is just wicked smart
as Neo. Yeah, I love I love what Ali's
built. So Ali I'm I'm a huge fan.
>> Yes, he
>> I like Entrepreneur First, too. I don't
know if you spent much time with that. I
mean, no, I haven't. No,
>> we've in the last year we've invested in
a ton of what I would describe as like
frustrated and disgruntled European
founders who were trying to build in
Europe
>> and move to San Francisco out of
frustration and a desire to be closer to
capital and for us entrepreneur first
has been a good path to finding those
folks.
>> Yeah, I learned something new.
>> Yeah. Last question before we go to
questions.
Do founders have to be very young
because it seems to be that's what's in
vogue now. They lots of them dropped out
of you know name your brand name school
>> high school on some we had a few high
school guys. Yeah
>> like would you would you take a chance
on somebody who is you know had a 10
year 20 year career.
>> I mean yeah
>> I mean I mean Cliff and Mel were you
know had had a couple you know startups
or things underneath their belt. I mean
you genius comes from everyone and
everywhere. So that's that's that's
that's the piece that I I I think is you
just have to be very thoughtful about
like when I was at GV we b we backed
early on Tony Fidella Nest and Tony was
the inventor of the iPhone and the Apple
iPod right and you know he you know was
just so thoughtful in building what I
thought was a crazy idea thermostat and
then he but his vision was like it's not
just a thermostat there's a lot of home
things that we can do and then Google
wound up buying it right Jamie Simmonoff
who I was fortunate enough to back at
ring very early on he was he had like
five startups under his belt and he just
like the drive was still there. So it,
you know, genius comes from everywhere
and you know, I don't care about age.
>> The median age in our portfolio at
founding is 29 years old. So we're
mostly finding people who've worked and
had some startup exp. You know, with the
younger founders, I worry more about EQ
than IQ. And these are people who are
going to build organizations. They're
going to lead people. And you know,
there are some very evolved, self-aware
18 to 22 year olds. I think about where
I was in my own life at that age. I
think I've come a long way. And so I
worry a lot about EQ leadership and
management for those really really young
founding teams.
>> We when we when we evaluate a company or
a founder specifically, there's two
things we really care about. One, does a
person have raw intellectual horsepower?
Because there is so much that changes
that you have to be able to react. You
have to analyze. You have to critically
think and you have to have the ability
to sort of buck the trend and not do
what everybody else is doing, right?
Because if you're if you're copying
everybody, then you're a consensus
company and you're not really sort of
doing something that's different or that
allows you to pull ahead of the pack.
The other piece that we look for that I
don't know how many other firms look for
is wisdom, right? You know, that was the
piece where, you know, when I was at
Google, that was pushed on you, Wes, you
got to be both smart and wise.
>> And you know, some folks that haven't
had the experience, the scar tissue, the
understanding that it's not worthy of
chasing, you know, what you heard at a
bar from eight of your friends or what
you saw on Instagram when everybody's
thinking, "Oh, my friend did that. Like,
I should be doing that, too." that
wisdom is something that we look for and
it typically is in older founders or
people that had a couple sort of like
scar tissue things under their belt and
so that's a piece that we highly value
too and we look for that you know I
don't I can't say that for the rest of
the my colleagues in this business but
the wisdom is something that we really
look for because when it comes down to
it they're making judgments there's a
lot of stakes there's employees that
they have to go manage there's customers
there's there's investors and they have
to have the wisdom to understand what
the right decision is at that point and
the judgment is really important
>> right let's go um the Q&A. Go ahead.
>> Um hi, thanks. Um so say um you found a
first believer who's a very close
friend, a good friend and you are about
to you know get a safe arrangement and
um based on your professional experience
what's the maximum equity um
pre-traction even prevper
can possibly give up in the preede round
to non-institutional friend and family
without deterring future institutional
rounds
>> and should I you know should one
actually fund raise
enough money to to cover like 12 to 18
month runway or just bare minimum to get
the MP launched. Thank you.
I think it's pretty rare that we see
friends and family plus preede exceeding
15%.
>> 15
>> as like a r and there's no hard and fast
but just think about this way. You're
going to do a preede. you're gonna do a
seed, you're gonna do an A, maybe a B,
there still has to be enough ownership
with the founders after all of those
layers of investment.
>> Okay?
>> And so if if if you sell too much in the
preede, you don't have enough left to
have a company where the founders are
motivated and there's enough for
investors to buy. I don't know.
>> Try not to dilute yourself a preede.
Yeah. I mean, like, if you need the
money, you need the money, but the best
founders bootstrap and figure out ways
to like get what they need to get done
without having to raise a lot of
capital.
>> I see. Thank you. Thank you.
>> Go ahead over there.
>> Thank you. Thank you so much for your
insight today. Uh I'm in the process of
incorporating a company and preparing
this uh pitch for fundraising and so on
and what you mentioned about this
articulating zero to one that pitch um
could you give more concrete example of
that and what does that involve? Is that
does that about how to get the revenue
within certain period of time or what's
like outstanding example that you had?
Look the the most important thing is why
is somebody going to buy your product
and what will they pay for it? Is it
highly valuable for them or not? Like
this this is something that like you
know Paul Graham used to drill in
everybody at Y why comir go build
something that people need right? It's
not that it's not don't go build
something that you need or that only you
need or that like you you you think some
people need but don't really know like
the piece is what are you building that
people need and why are they going to
pay you for it. So if you're preparing
that pitch, you're getting from zero to
one, you got to go walk through the
customer journey. This is the this is
the this is the pain point that I'm
solving, why it's insanely valuable,
right? So that's the piece that you
should think about through of like then
people really need what you're building.
Have some evidence, have some have you
know you can build prototypes very
easily now with with many of the tools
that are that were are available now
that I didn't have like 5 10 years ago.
And so that that piece is really
important. What do you what convinces
you and what can you what what evidence
do you have that what you're doing will
eventually get the product market fit
and that somebody even one customer
might pay you for?
>> I think one other thing I would just
keep in mind is most preede or early
stage companies there's one or two
really hard things that have to be true
and sometimes people solve all of the
easy things and never solve the hard
things. So if distribution is the hard
thing in your business think really hard
about how do I actually prove my
distribution hypothesis is correct. If
there's a technical barrier, how do I
make progress on the technical barrier?
But like make sure you're actually
working on with that first capital, the
hard part, not the easy part.
>> Yeah, there's so many people that come
are very at the inception stage going
like, "Oh, I got all this like interest
or traction without any marketing." And
I kind of sit there going like, "Yeah,
but once you get to the point where like
that stops on the marketing, like what
are you going to do that's unique or
that you don't have to go pay Google,
Facebook or like you know, a bunch of
sales people to go do, right?" So that
piece is the hard part. And a lot of
people go like, well, I can get a press
article or I can get a hacker news and
get all these pe all those interest.
That doesn't solve the hard piece that a
lot of sort of folks do. So that's the
piece that you want to think through
carefully. What is the hard thing and
what am I doing to solve it or what
insight that I have? Otherwise, you
know, you you don't want to be like the
other 50 people that show up, you know,
sort of knock down Charles door going
like, "Oh, I have this company in legal,
but I haven't figured out, you know, the
hard pieces, which is distribution or or
monopoly or whatever the the situation
is for that business you're in."
>> Go ahead.
>> Thank you very much for your
presentation. It was very helpful, very
good insights. Um, as a first time
founder who's experienced and coming
from the Midwest and starting an
aerospace manufacturing company,
what should I look for in venture
capital firms before I select one?
>> You know, it's less about the firm and
more about the partner. I like you got
to you got to look once once they're on
the cap table, you can't get them off,
right? It's the same thing once I've
like decided to invest in a founder like
it's to death do you part or to IPO do
you part right like you're you're kind
of stuck with that person for sometimes
up to 10 years. So if if the person's
kind of like not where you don't trust
the per if you don't have trust in the
person you know it's a dead relationship
or it's going to be a baggage for you
from the start. So that's the piece you
need to figure out. You know there are
really great partners at really crappy
firms. There are really you know crappy
partners at really great firms. So you
need to be thoughtful about who you want
to work with. And the other piece that
you know a lot of I'm sorry something.
The other piece that's really important
that a lot of people today in in in in
um in in you know that are starting
companies don't understand is that you
want to find somebody that has
longevity. Yes.
>> Right. This is the piece like there are
all these firms like some of these large
venture capital firms have like 40 to
100 different like junior partners. The
average tenure I ran this like
experiment I mean this analysis on
Facebook. average tenure of somebody
that's starting in venture capital that
calls himself a partner but like doesn't
have a track record like lasts about
three years, right? Charles has been
around decades.
>> You want to pick somebody that's going
to be around in this business. I still
remember doing techn like disrupt like
12 years ago. I was telling this to
Mariana like all the people that were on
stage with me or that I started out at
my like at at Google Ventures, they're
no longer in this business, right? So go
pick somebody that's going to be around
for a while, especially when you're
starting early on. Last thing you want
is a person where like you have money
from, he leaves the firm or he doesn't
do venture capital anymore because he
got pushed out and he has a bad
portfolio that you're left like dealing
with this random cap table or investor
on your thing and you're like
desperately trying to sell it at some
later stage because you don't want this
guy with you or like on your cap table.
That's the piece I would sort of look
for as well.
>> And the other thing is just like what do
you want? Do you want somebody who has
aerospace expertise who can guide you on
that? Do you want someone who's got
company building? I at the end of every
meeting I have with the founder I ask
him what are you looking for an investor
beyond money? And there's actually no
right answer. It's not a trick question.
I generally want to know what is this
person looking for? Are they looking for
partnership? Are they looking for
mentorship? Are they looking for
support? Are they looking for customer
intros? It's probably useful for you to
say these are the things I would like to
get from a venture capital and
capitalist and like kind of stack rank
them. Thank you.
>> Go ahead.
>> Okay. Hi, my name is Julian. Uh I came
up because Wesley said he's not going to
look at the cold emails.
Um I flew from Korea two weeks ago to
try breaking the pendanty that you said.
So, I'm going to hackathons and events
and uh I've been on uh research for 5
years and I'm a dietitian running my
private counseling for five years and I
found some problems that I want to solve
and uh it's about real-time food
decision- making helping using smart
glasses and I've done this uh hackathon
with a few of people here and uh the
question I have too is I think building
relationship is important between um
co-founders and also between VC. But if
I don't have any connections of founders
who can attach to you two or other VCs
that I know in San Francisco, would
there be any way that I can keep uh up
with my updates? And the second thing is
um if I have co-founders um uh last time
I had hard time with uh sharing stack uh
sharing stocks because of the percentage
and it's a little delicate problem from
the beginning because if we start to do
things uh you need to talk about it but
I'm uh unsure how to solve this problem
so I need a bit of help with this. Thank
you. So unless you can answer this
question in 30 seconds. Um, sorry.
>> Yeah, this is this is a complicated this
is a complicated.
>> It's very complicated. I wanted to
>> Yeah, I spend about 10,000.
>> All I all I can say is look,
Charles and I both left, you know, a
very brand name firm to go start our own
firm, right? We put our names on the
door and like it is a lot of work. I
mean, and so we have all this amazing
empathy for every founder. like I have
to go sometimes decide on like how much
toilet paper I have to go buy for my
office because that's what it takes to
go build this and as a founder you have
to go do those things and then so much
more right because you have a product
you have to build you have product
market fit so this is not an easy
journey so like you know our our like
having been through some of that piece
myself even though it's slightly
different like we have so much empathy
for what people are going through and so
to your question just like I how I have
to go and find other VCs how I have to
raise money like it is all your network
and it is one of those things where you
can't sort of say, "Well, I can't do it,
so I'm just going to cold email and I
hope I get a good response." The best
founders will hustle and knock down
every brick wall. So, if you're not from
here, that's a bigger pro challenge for
you to to overcome. But the best
founders overcome that challenge. They
show up, they like come to San
Francisco, they get on airplanes, they
maybe go spend some time here, they live
in a hacker house. I've seen all types
of hustle here. And so, like, you know,
to say that it's a challenge that may
may not be easily overcomeable, like
I've I've witnessed it and it is
possible. So that's the, you know,
that's that's sort of the upside and the
excitement that you have ahead of you in
terms of solving this journey.
>> Okay. Well, we're out of time,
unfortunately.
>> Thank you. Thank you both.
[Applause]
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