Introducing... the NEW Slack!
By Salesforce
Summary
Topics Covered
- We've Reached an Agentic Inflection Point
- Context Is Worth 100 IQ Points
- From Single Player to Multiplayer AI
- Previously Would Have Been Days of Work
- Why Should You Ever Log Into Salesforce Again?
Full Transcript
We've reached an agentic inflection point. AI agent agents
point. AI agent agents executing entire workflow apps and agents agent force.
This is the powerful moment and our agents [music] now have encyclopedic knowledge.
It's a win for the consumer. It's
driving [music] down cost. Customers
aren't going to deploy just one agent.
There's going to be many agents.
Big companies are using Agent Force.
Agent Force is now an $800 million business. And to see the velocity, this
business. And to see the velocity, this is an Agentic Revolution.
We're going to this incredible new world, the Agentic Enterprise.
Being Agentic Enterprise, all of a sudden, you have a supercharged business. You've got the ecosystem,
business. You've got the ecosystem, you've got the platform. This new
agentic enterprise is a system of context, a system of work, a system of agency, and a system of engagement.
All front ended by Slack.
Slack is our operating system. [music]
We run our full business in Slack.
Slack makes facilitating conversations so easy.
It's how we communicate with each [music] other. It's how we plan with
[music] other. It's how we plan with each other. All your CRM data.
each other. All your CRM data.
I cannot live without Slack.
All the apps.
How do you help everyone move faster?
It's the front door to the agentic enterprise and then we blow the bank up.
Flagbot allows us to keep up with all the collaboration that's going on at the company. We are always trying to pull
company. We are always trying to pull off the impossible.
If you're running business without Slack, you're doing it on hard mode.
I will literally protest [music] if you get rid of Slack.
It's invaluable. Slack is completely foundational to the approach. We've
saved and made [music] at least $4.5 million just because of how we're using Slack. What's really evolved over time
Slack. What's really evolved over time is [music] how much we've been able to connect it to other systems. By being able to bring our Salesforce data into Slack, I've seen our time in [music] the Deal Deck stages go down by up to 60%.
At Rivian, Slack brings our people, data, processes, and agents together into our flow of work. Say context is worth 100 IQ points and [music] you see Salesforce, Data 360, Tableau, and
Slackbot coming together to simplify [music] so much of our workload.
Slackbot is my chief of staff. That saves me about 30 minutes a day.
Now that I use Slackbot, [music] I cannot go without it.
I think we're in a new era. Agents
enabling [music] you. That's really
where the magic is.
[applause] Okay. Good morning, everybody. How are
Okay. Good morning, everybody. How are
you doing?
All right. We're happy to have everybody here. It's going to be a great day.
here. It's going to be a great day.
We're really excited to celebrate Slack and Slackbot and Salesforce and we're going to just get going here. So, we're
going to meet the new [clears throat] Slackbot where AI works. And uh before we do everything, we're going to try to entertain you this morning. We're going
to try to inspire you. We're going to try to motivate you. But mostly, we're going to try to do what? Does anybody
know?
How do you know that? Incredible. We're
going to try to thank you. We always try to start with some gratitude because we know that we cannot do this alone. Uh we
are deeply grateful to you to every single one of you all of our employees, our customers, our partners, our influencers, the media, our investors.
We cannot do what we do without you. So
thank you. And we are deeply committed to uh all of you. We're deeply committed to our core values, to trust, to customer success, to innovation, to
quality, sustainability. It's been 27
quality, sustainability. It's been 27 years amazingly, of Salesforce. Hard to
believe actually.
And Don Clark is in the back. I love
these meetings because he always comes.
Who wrote the first story on Salesforce.
So, thank you, Don. [applause]
Software goes online.
So, thank you, Don. And I'll just say that um way back when 27 years ago, we had a great idea. It was beyond software as a service. It was to take 1% of our
equity profit time to put it into a foundation to commit it to our values.
And it has resulted in about a billion dollars now of giving 10 a.5 million
hours of volunteerism. More than 64,000 nonprofits and NOS's run for free on our services all over the world. And
probably the best thing we ever did is that we encouraged 19,000 other companies to join us in our 111 mission, which has resulted in about $3 billion
of philanthropy. So, we continue to
of philanthropy. So, we continue to encourage and evangelize that incredible opportunity. And a core part of that is
opportunity. And a core part of that is right here in San Francisco and in Oakland. We have now done more than $286
Oakland. We have now done more than $286 million in alltime local giving, which is awesome. [applause]
is awesome. [applause] Thank you.
Uh especially focused on our public education. As you know, we're mostly
education. As you know, we're mostly focused on our public schools, the local San Francisco Unified School District, our core partner, the Oakland Unified School District, our local NOS's,
and uh we're so grateful uh to all of them. And we're also very proud to see
them. And we're also very proud to see the tremendous transformation of San Francisco that's underway and we are a significant funer of that. Um we're
putting our money where our mouth is, putting millions of dollars into investing in our local city services, including our police department to get our city back to where we all want it to
be. We're deeply committed to doing well
be. We're deeply committed to doing well and doing good. It's been an incredible journey over 27 years. This year will do over 46 billion in revenue. Hard to
believe. Incredible
margins, more than 34%.
More than $16 billion in cash flow will be generated by the company uh this year, which is why we have so much to give away. And uh Q4, which we just
give away. And uh Q4, which we just launched, was our best quarter ever with more than 11 billion dollars in revenue,
more than 72 billion dollars in um RPO, which is uh deals we signed but not yet recognized. So an incredible future
recognized. So an incredible future coming uh for Salesforce and the best numbers not only that we've ever had, but these are the largest numbers anyone in the enterprise applications business
has ever delivered. Now, beyond the financials, this is about 27 years of innovation as well, which is why we're here today. You're about to see the next
here today. You're about to see the next level of that. I know a lot of the people in the room have been building and participating and creating this amazing level of innovation, and we're
going to see uh some awesome things with Slack. Now, before we do that, I just
Slack. Now, before we do that, I just want to give you a brief Agent Force update. We uh have an incredible uh
update. We uh have an incredible uh tiger by the tail with Agent Force. It
is our fastest growing product ever.
More than $800 million in fourth quarter ARR. Uh, incredible 169% year-over-year
ARR. Uh, incredible 169% year-over-year growth. 771 agentic work units. And what
growth. 771 agentic work units. And what
that means is actually complex transactions that are getting generated by these agents to make this happen with more than 23,000 uh customers. And you can see those
uh customers. And you can see those customers all over the Bay Area, but really all over the world, including Pandora, amazing company based in Copenhagen,
Denmark. And in Copenhagen, Denmark. And
Denmark. And in Copenhagen, Denmark. And
how many of you been to a Pandora store in the mall? Okay, if you go online, you're in the mall, you're in service, you're using Salesforce. Even their
point of sale is now Salesforce.
Customer service is Salesforce. Sales is
Salesforce. Marketing. Incredible
company. LAR, how many of you live in a LAR home? Anybody? Oh. Oh, got to buy
LAR home? Anybody? Oh. Oh, got to buy some more LAR homes.
So, we have uh agents scheduling 12,000 tours. Amazing for them. How many people
tours. Amazing for them. How many people flew here on Southwest Airlines? We got
to start getting committed to the Salesforce customers. Come on.
Salesforce customers. Come on.
Uh it is amazing to see what Agentic AI is revolutionizing all these customer experiences since we first launched Agent Force. Now, it's been a couple
Agent Force. Now, it's been a couple years. So we we know there is still very
years. So we we know there is still very much now what we call the agentic divide. Used to be the digital divide.
divide. Used to be the digital divide.
Now it's the agentic divide between we're having these great experiences with our customers. But still we know there's many companies who have not yet crossed this chasm which is why we have
Jeffrey Moore over here to help us to learn how to cross the chasm. But we
think that in this moment of transformation, one of the things that we've seen to help these customers move through the agentic divide is Slack. And Slack is
how work has been getting done. It's
been an incredible journey. Five years
of Slack. Um we've delivered already two and a half uh times revenue of growth since the acquisition on Slack. It'll
probably be three times by the end of the fiscal year. We have about a million businesses running on Slack. It's been a huge growth story. And to help me understand that, communicate it is where
is my co-founder Parker Harris? Right
here. Right behind. Where are you?
[applause] There he is.
Very good. Please welcome
Parker. Parker, before we go on, you have been doing incredible work with the mayor and transforming the city. You're
part of his leadership team. Give us a quick update. How is things going? Well,
quick update. How is things going? Well,
I think things are better than ever and I think part of it is uh Mayor Lur's dedication to the city. Like he is everywhere. Um and if you follow
everywhere. Um and if you follow Instagram and you see him, he is dedicated to this city. We are making it safer. He's very pro business as well.
safer. He's very pro business as well.
Um because we need more businesses. We
need more businesses downtown. Uh and
also uh we gave some money. One thing we did um around safety was around this drone program and I visited. So downtown
there is a uh an office building and there are police officers sitting in that in that building and they manage drones from the tops of rooftops here in San Francisco to keep us all safe to
follow during during an incident. They
actually follow the perpetrators, arrest them with everyone being safe, perpetrator goes to jail. It's pretty
amazing.
Very exciting. So I saw that on Minority Report gets very interesting in the future. Okay.
future. Okay.
All right. Thank you, Mark. Well, let me just start by saying, you know, I am a co-founder with Mark. It's been 27 years. Two years ago, I dropped into the
years. Two years ago, I dropped into the Slack business unit. And I did that uh because I saw an opportunity to get incredible value out of this asset. We
are lucky to have Slack. And you can see it by the numbers. You know, two and a half times revenue growth, um 900% growth in AI users, but also just an incredible team, an incredible amount of innovation that you're going to see
today. And you know, you can see it
today. And you know, you can see it where Slack is where the biggest brands work. So, you know, a lot of the many
work. So, you know, a lot of the many large companies, the category leaders are living in Slack. Amazon, one of our biggest Slack customers actually, it's unbelievable what they're doing with
Slack. Verizon, Target, but also here in
Slack. Verizon, Target, but also here in San Francisco, kind of everywhere. The
top AI companies, where do they work?
They're not vibe coding in their own place to work. They all live in Slack.
Anthropic. You'll hear from more from Anthropic today, a great partner with Slack. Open AAI, you know, every single
Slack. Open AAI, you know, every single AI company lives in Slack. And it's not just getting work done in Slack. It's AI
work getting done in Slack. So look at this number. So 300% growth in custom AI
this number. So 300% growth in custom AI AI agents since February. So two things happened. This is people building
happened. This is people building applications, building AI agents and running them in Slack because Slack is the best place for humans and AI to work
together or even AI to work with AI. We
opened up our APIs, a real time search API as well as the MP server G. And that happened in February.
server G. And that happened in February.
Those two things roughly in February.
300% growth like a rocket ship.
Unbelievable. You're going to see some of that today. But Slack is brand new.
Slack is brand new. It's where AI works.
We're going to walk through what's what's going on with Slack. What is new about Slack? And it all starts with
about Slack? And it all starts with Slackbot. How many of you have not used
Slackbot. How many of you have not used Slackbot?
Okay, that's good. Yeah, I I hope every one of you is being honest because Slackbot, I'm really so excited.
Slackbot is the fastest growing feature I have ever seen at Salesforce, maybe in the industry. It is unbelievable. It It
the industry. It is unbelievable. It It
knows you. It's your teammate. It's your
It's your collaboration co-pilot. It's
like right there with you doing work with you and doing worth work for you.
And it's magic. It's out of the box and it just works.
It's also that Slackbot is expanded with skills through all of these partners, these partner applications. We have a huge AI marketplace. You know, I I showed you those custom apps being
built. There are companies building
built. There are companies building their products right into Slack. If you
use a Dropbox or docuign, if you use linear for coding, unbelievable experience within Slack and Slackbot can take all of those and gets even more powerful through all of those skills.
It's also about CRM. Salesforce, if you didn't know, is a CRM company. Check out
our ticker symbol and you'll remember that. And there's a lot of small
that. And there's a lot of small businesses that start in Slack. And when
they start in Slack, should don't they need to sell? Don't they need to market?
Don't need to service their customers.
Why not just do it right within Slack?
So, we have CRM built into Slack for small businesses that's out right now.
But we're not stopping there because we're actually disintermediating Salesforce while we do this. We are
basically saying, why should I ever log into Salesforce? I built the Lightning
into Salesforce? I built the Lightning UI. I I worked really hard on it. Why
UI. I I worked really hard on it. Why
should you ever log into Salesforce again?
Maybe you never will. Maybe you will go in to Slack because Slack is that new engagement layer for enterprise software for developers and it's also as I said
earlier where the AI is you're going to get the AI help. So sales is different.
Deals are closing more quickly. Service,
field service, IT service, HR everything is changing. Every single if it's not
is changing. Every single if it's not changing fast enough, I guarantee you Mark will be beating people over the head in Salesforce and say why are you not going faster?
Slack is also where you manage agent force. Slack is your Slackbot is your
force. Slack is your Slackbot is your employee super agent. But there are a lot of incredible agents being built on our platform on agent force for sales
for service for marketing for every use case you can imagine. But as an employee should you have to go well I need to do this but which agent should I choose?
Let me go through the UI and find it.
No, you don't have to do that. Slackbot
knows you. It also knows all of the other agents that are out there that it has access to and it'll just hand off to those. It will orchestrate to those
those. It will orchestrate to those agents to get you get your work done and make you more productive.
So, Slack is the front door to the Genica enterprise. So, this is
Genica enterprise. So, this is Salesforce's architecture and Slack is a key part of that. Down at the bottom, AI is nothing without data. If you don't have the right context, we all know that
AI is really dumb. You know, bad data in, bad data out. So, you got to start with an amazing data layer. So, that
comes with our data cloud. It comes with our data 360 Informatica, new acquisition, unbelievable asset for us of bringing your data together. And then
you have your system of work, all of the applications, you know, there is no SAS apocalypse. That that is just
apocalypse. That that is just ridiculous. every, you know, everybody
ridiculous. every, you know, everybody needs their sales, their service, their marketing, all the applications, all the workflows, everything our customers have invested in is incredibly valuable today
because it's now powered by the system of agency. All of the AI has access to
of agency. All of the AI has access to that data and all of your business processes and then surfaced through that new
engagement layer, which is Slack.
And so I would prefer for you to see this technology instead of me talking about it. So we're going to let you meet
about it. So we're going to let you meet the new Slack. We're going to show you demo after demo. You're going to see what I'm talking about. And to start, we're going to have the star of the show, Slackbot. And the star of the
show, Slackbot. And the star of the show, Rob Seaman, GM of Slack. Take it
away Rob.
Thank you, Parker. [applause]
Thank Thank you everybody for being here. Uh,
this is the first time I've worn glasses in public, so I noticed yesterday I couldn't actually read that screen. So,
if I trip and fall, uh, give me a little grace. Anyway, I'm so excited to talk to
grace. Anyway, I'm so excited to talk to you about Slackbot. I used Slackbot this week for, uh, I had it translate some Italian handwriting through an image into English. I gave it a deck that I
into English. I gave it a deck that I was going to review with Mark and said, "Hey, can you play Mark and play Devil's Advocate and let me know what questions he might ask?" It truly is an
indispensable teammate. It is smart. It
indispensable teammate. It is smart. It
is pleasant. And it's endlessly useful.
It's smart because it knows you. It
knows your priorities, the projects that you're working on, but it also knows what's important to your team, and it knows what's important to your company because the priority, the goals, the top
projects of your company are reflected in channels in Slack. It's pleasant
because we've given it the voice and tone. Who here uses Slack?
tone. Who here uses Slack?
All right, cool. A lot of you. So, it's
pleasant because we've given it the voice and tone and irreverence and playfulness of the Slack product, but also because it knows your personal preferences from session to session.
We've given it memory, so it knows if you prefer to create slides in Google Drive versus say One Drive. We know what emojis you prefer to use when talking to particular colleagues versus your boss.
And I think you'll see as we show you all the new capabilities that we're introducing and skills that we're introducing, the upper bound of use cases for Slackbot is truly limitless.
Now, before I show it to you, I want to talk a little bit about how it works.
So, we're proud to say that we've built this with Anthropic. We've got Ammy from Anthropic here who's going to talk to me later. Um, when you ask Slackbot a
later. Um, when you ask Slackbot a question or you give it a directive, a a couple things happen. This is
dramatically simplified and it's not always linear. First is context
always linear. First is context engineering and this is kind of the magic. So this is where the system
magic. So this is where the system prompt for Slackbot is. This is where the rag happens that pulls all the valuable information from Slack but also the valuable information from Google Drive, from Atlassian, from other
systems that you might have connected into your Slack as a user. It's also
where your preferences are pulled in to make it personal to you. We then reason over what needs to happen in order to accomplish the task or answer the question. And when it's reasoning, it's
question. And when it's reasoning, it's reasoning over agent force agents. It's
reasoning over every connected system in Slack, every action it can take in Slack. But every one of those ecosystem
Slack. But every one of those ecosystem apps and agents that Parker mentioned can register their MCP servers for use by Slackbot in their app manifest. So it
can reason through and figure out which ecosystem partners it should call and then it calls those tools. And at the end of the day, the user gets what they want. And it's often a surprising and
want. And it's often a surprising and delightful moment where you're like, "Oh, wow. I didn't know it could do
"Oh, wow. I didn't know it could do that." Or, "Oh, wow. I didn't know it
that." Or, "Oh, wow. I didn't know it was gonna be that good." And I couldn't be more excited to show it to you. I
need the glasses for the showing it to you part. Um, so I'm going to do that
you part. Um, so I'm going to do that through the context of a customer.
Everybody know who Mr. Beast is? All
right. 90% of the content on my TV, thanks to my 11 and nineyear-olds, is Mr. Beast's content. Uh, Mr. Beast has 470 million YouTube subscribers. That's
more than The Rock or Tay-Tay, I think.
Um, they get about 350 million views per video on average. Behind the faces that you see on TV are over 500 employees. I
think we have Lewis here who's the CIO of Mr. Beast. So, thank you to Mr. Beast for being a customer. [applause] But
they are I mean they are a content production machine. They run contests.
production machine. They run contests.
They run stunts. They blow up buildings.
They have a camel as I saw that walked through their headquarters. Um, it's
just a really, really fun customer to work with and they they live on Slack and they and they use Slackbot pretty indispensably throughout their day. So,
Dylan, why don't we show uh some of the new features that we're announcing today in Slackbot through the lens of Mr. Beast. All right, so this is Slack. For
Beast. All right, so this is Slack. For
those of you that don't use Slack, we're looking at a channel. This is Jimmy. Uh,
for those of you that don't know, this is Mr. Beast himself. Now, who here has ever had a boss swoop in and say at the very last minute, "We're going to make a big change to what we have planned."
Right. All of you. Exactly. It happens a lot. Not here at Salesforce, but
lot. Not here at Salesforce, but apparently it does at Beast Enterprises.
So Jimmy says, "We need to make a pivot from where we're going to run this stunt to to two other locations." And so we're going to ask Slackbot, how can we make this pivot? Now, that's a very basic
this pivot? Now, that's a very basic question with very little context. So,
one thing I want to point out here is Slackbot has situational awareness. So,
it it can actually see the channel or the canvas that I have open here to the left of Slackbot. So it knows that Jimmy actually asked for us to pivot in this case I think from Fiji to two other
locations. Now the first thing you'll
locations. Now the first thing you'll see it's doing is it's loading this relocation skill. Now Dylan if we go up
relocation skill. Now Dylan if we go up to the skills tab skills is one of the new things that we're announcing today.
So I think this is becoming a bit of a standard but this is a way for people to extend Slackbot. That's for users for
extend Slackbot. That's for users for companies. We're going to have an
companies. We're going to have an out-of-the-box catalog of these skills.
People can contribute to them and share them with their colleagues. But these
skills are a set of instructions again for how to extend Slackbot to execute a specific process. So apparently this
specific process. So apparently this relocation stuff happens a lot at Beast Industries. So they built the skill
Industries. So they built the skill specifically for that. And if we go back to Slackbot, you'll see it has loaded that relocation still skill and it started to execute it. Now what it's
doing in here, one, it's pulling in that context. So it's searching within Slack.
context. So it's searching within Slack.
It found this stunt brief from the past and it's taking the information about this current stunt we're trying to execute, joining it with that template, and what it's going to do is it's going
to go create a presentation on brand in the Beast Industries template, and it's going to share it back into this channel. Now, what's
happening there as it's doing that is it's also going to check the calendar of me and the people that need to be in the meeting that are in this channel. Okay?
So, it's going to create the deck. It's
going to find time for us all to meet together to review the deck synchronously and then it's actually going to send that message and share all that content to everybody on this team.
One of the most powerful things about Slackbot is it's a personal agent for me. But one of the most powerful things
me. But one of the most powerful things about Slack is it's a multiplayer environment. So I'm taking all of this
environment. So I'm taking all of this insight, all of this knowledge, all of this power, and I'm taking it out of single player mode and I'm putting it into multiplayer mode, and I'm doing
that in a channel. So here you can see it is built out the deck. Um, we're
going to show that to you in a second. I
keep forgetting to do that because it's super cool. Um, and we're going to ask
super cool. Um, and we're going to ask it to share it back in the channel. And
so as it does this, it's going to ask me if I want to share that back in the channel because the user is opting in for Slackbot to act on its behalf. Um,
and so when we go in and actually preview that particular deck, you're going to see that has created it on brand and in the Beast Enterprises
corporate template. I think you can just
corporate template. I think you can just scroll up and click on the link at the top in the uh Slackbot conversation there.
Yeah, if you scroll actually scroll down. There you go. You see that?
down. There you go. You see that?
If you click on that, oh, we're having a a little bit of a of a demo issue here. But what this is doing, as I mentioned, again, it's read all that content. Um, it's booked a
meeting for us and it has created that presentation with our monitors. We're
not actually able to do the preview and show you the presentation right now. Uh,
we'll give that one shot uh again. And
if that doesn't work, we're going to hop over and fast forward to the meeting.
Cool. Why don't we hop over and fast forward to the meeting, Dylan? All
right. So, we're going to hop over to the meeting. And here's we've got a
the meeting. And here's we've got a couple things are happening here. So,
one, I want to call your attention to the fact that this little thing that you see on the right at the bottom, this is not Slack. This is not your traditional
not Slack. This is not your traditional Slack client. This is Slackbot out of
Slack client. This is Slackbot out of Slack. Okay. So, what we've done is we
Slack. Okay. So, what we've done is we picked Slackbot up out of the container of Slack. We've set it down on your
of Slack. We've set it down on your desktop and made it available to you there. The very first thing Dylan did
there. The very first thing Dylan did here is ask Slackbot to start taking notes on the meeting that you see at the top here. That meeting is a Google Meet.
top here. That meeting is a Google Meet.
So, what Slackbot is doing here is this is actually tapping into my local audio and becoming a personal notetaker on my behalf. Now, I have a budget up over
behalf. Now, I have a budget up over here on the left, and I'm not good at numbers or math. And so, I am going to ask Slackbot to take a look at this budget and see how we can make this
pivot from one location to two locations happen under budget. Okay? And so, I opted in to have Slackbot look at my screen there. So, it's taking a
screen there. So, it's taking a screenshot of that uh spreadsheet that you see there. And the cool thing about this is if it can't actually read the spreadsheet, it'll actually go into the Google Drive connector, search for and
find that spreadsheet through Google Drive and read it that way. And what
it's going to do is it's going to come back with a summary um of how we can actually make this this pivot happen within budget, but it's also going to spit out a dynamic user interface that's
a dashboard for how we can make that happen that I can share with the rest of the team.
So this is two things. One, well three things actually, Slackbot out of Slack onto your desktop. Two, Slackbot
listening to the meeting as it's happening on your behalf. Three,
Slackbot reading your screen. And then
four, Slackbot actually creating content for you on the fly. Um, so here you see it's written the executive summary about how we can make that pivot. And now it's spit out the dynamic user interface.
It's a dashboard for that budget analysis. and Dylan's going to go back
analysis. and Dylan's going to go back in and share that back to that survival channel. Okay, now we're a minute and 45
channel. Okay, now we're a minute and 45 seconds into this meeting and I haven't been listening at all. Does that happen to any of you? Uh, happens to me a lot because my screen looks like this and
I've got things going up and I've got ADD real bad. So, in this case, I'm gonna say go ahead and catch me up on the meeting. So, what this is going to
the meeting. So, what this is going to do is this is going to look back through what it's been listening to and actually tell me what's been happening, what I need to get up to speed on, or if any action items, god forbid, have been
assigned to me, uh, while I haven't been paying attention. All right. Um, so
paying attention. All right. Um, so
we'll turn those meeting notes off. I
could I could take those, do what I please with them, share them back into channel. But you've seen a ton of stuff
channel. But you've seen a ton of stuff here. And what you've seen is again
here. And what you've seen is again taking it out of that personal agent world for Slackbot and putting it back into a multiplayer context. So all in this survival stunt channel. Jimmy asked
for a pivot. We created a presentation.
We booked a meeting. We sent a message.
We analyzed the budget. We got an executive summary of how to make it happen and a dashboard for everybody to align on and go make this happen. This
previously would have been days or even weeks worth of work that happened in a matter of minutes.
All right. [applause]
So, I showed you a number of things.
We're actually announcing 30 things todayish. Uh the hero things that you
todayish. Uh the hero things that you saw there. One, uh you didn't even get
saw there. One, uh you didn't even get to see voice. Uh which were you can go out to the demo booths and see that. But
we introduced a new concept of skills like really powerful way for individuals and teams to extend Slackbot. We
introduced deep research which would have taken too long I think for this this meeting. But you can have it
this meeting. But you can have it exhaustively researched. That's what I
exhaustively researched. That's what I had to do had it do for the uh presentation I was given to Mark. I was
like, "Can you exhaustively research this and figure out what questions he might ask me?" Five minutes later, it came back and I was like, "Oh, wow.
That's really good." Um, we've also given it memory. So, it's got that that personal and pleasant nature to it. I
think the intelligent note-taking for you is gamechanging. It really helps us with our product design and engineering meetings as we're jamming on how to actually make things happen. and having
it out on your desktop. The beauty of Slack is all of the context that resides in Slack. When you take Slackbot out of
in Slack. When you take Slackbot out of Slack and set it on your desktop, it's able to join the context of those Google Sheets, the Google meetings, the documents you have open, your Figma
files back to that valuable context in Slack, which is immensely powerful. Now,
you heard enough from me. I would love for you to hear from Mr. Beast himself.
So, to talk to Mr. Beast, I'd like to welcome back up Mark Benoff.
[applause] All right.
There's an X on the floor I'm supposed to stand on. I found it. X mark the spot.
Okay. Jimmy, where are you?
Aha.
Welcome, Jimmy.
How's it going? [applause]
All right, Jimmy, where are you? Are you
in an undisclosed location somewhere?
Uh, no. I'm at my studio. We're We're
filming a video where we put a bunch of people in a mansion and whoever leaves wins it. So, I couldn't break away to be
wins it. So, I couldn't break away to be there in person. I wish I could, but I'm excited to tell everyone about how we use Slack and uh just hang out.
Okay. Well, we want to know though. Are
you have Fastables by your side right now?
Uh, no. I think Or Yeah, right here. B.
Yes, I do.
Trying to do some product placement for you. There we go.
you. There we go.
Nice job, Jimmy.
I I I'm supposed to be doing product placement for you. I know. I know you'll be getting the bill.
[laughter] My rates are not though as expensive as yours, however, so you're okay. Jimmy,
just tell us why do you guys love Slack so much? This has been a great
so much? This has been a great relationship because not only have you been the best Slack spokesperson we could have ever imagined, but it's truly authentic. You guys have been using it
authentic. You guys have been using it from the beginning. And just tell us everything you love about Slack, would you?
Yeah, I mean, of course. Um, well,
Before we start working with you guys on on marketing and things like that, we've been using Slack for for years.
Obviously, I assume everyone watching this uses it as well. Or if you're not, it's kind of a no-brainer. You know, we I just I can open up on my phone and just look through my company Slack right here. I we have multiple different
here. I we have multiple different businesses from our CPG companies to our production company to etc. And being able to just swap between all of them really quickly. And my favorite thing as
really quickly. And my favorite thing as an owner is honestly you have the feature where it just pulls up all my unread messages and then I just hit mark is red, mark is red and you know sometimes I'll wake up and it'll be like
50 or 60 messages especially if I wake up at noon cuz it's a late day of shooting and it just like honestly even just like you don't even think about it but you can save 10 15 minutes not having to go open up every channel and it just pops them all up and all the
different features and I'm sure we'll talk about Slackbot here in a second but it's pretty cool as well just to prompt it to just search through everything and I'm not aware of any another, you know, app that I could run my company on that,
you know, I could basically just go, "Hey, give me a summary of how this video is going." And it'll actually chats and give me a summary of
none of it on will like save me an hour, but it's like five minutes here. Next
thing you know, you save like four or five hours just because these little things add up and it's kind of a no-brainer.
Jimmy, I have to ask you one question, which is we actually originally met not because of Slack, but because of trees.
And we were running our trillion tree program at Salesforce trying to plant a trillion trees all over the world. And
all of a sudden, we bump into this guy Jimmy Donaldson who's Mr. Beast and he is running team trees all over the world. Yeah.
the world. Yeah.
And you know, why is it that you've built philanthropy so deeply into your business? That's been such a great part
business? That's been such a great part of Beast Industries. just give us your tell us your heart on that.
Well, I appreciate you bringing it up.
Well, and ironically, yeah, I thought I was doing something grandiose, Team Trees. We were trying to plant 20
Trees. We were trying to plant 20 million trees. We got like the whole
million trees. We got like the whole YouTube community together and um you know, encouraged our fans to care about the environment. And as I was doing that
the environment. And as I was doing that about this crazy guy on a quest to plant a trillion trees, I'm like, "What the hell? What? Just show me up. Like, what
hell? What? Just show me up. Like, what
what are we even doing?" I was like, "So, are we even we're not even 1% of what he's doing." Um, but, uh, which just shows the scale of of how crazy your goal is. But, in general for us,
you know, we're at the moment um, you know, every video we make, 1 to 2% of humans alive watch. We we're average around 150 million views a video. And
so, I just like, you know, I it's a world where we use this platform to, you know, encourage people to do good and be a good role model and show people that doing good can be fun. So, I just try to be a good influence and I have fun doing
it.
Jimmy, I really appreciate that. It's so
inspiring to me. And one last question, you know, I have to thank you because turns out you delivered the number one Super Bowl commercial in the world this year. It's unbelievable the amount of
year. It's unbelievable the amount of interactivity and uh uh and breath and depth that you got in it. How did you do it? And I know you talk all the time
it? And I know you talk all the time that somehow you have some magical gift that you're able to see what the camera is seeing before the camera can see it, but how did you deliver the number one
Super Bowl ad in the world for Salesforce? Thank you for that.
Salesforce? Thank you for that.
Yeah. Well, I can't see the right now, but hopefully the Super Bowl commercial we did Salesforce B made this commercial that was almost a little confusing. It's me walking
little confusing. It's me walking through vaults and I'm like, here's a million dollars just hidden behind these vaults and there's random things hidden in this commercial that if you solve all these different and obviously it's a Super Bowl
commercial. Tens of millions of people
commercial. Tens of millions of people saw it. Mark, you might know off the top
saw it. Mark, you might know off the top of your head how many went to the how many visits was it?
I think it must have been a hundred million zillion. Like it crazy number
million zillion. Like it crazy number that we could never have imagined.
Yeah. Well, the but the crazy part is even though millions of people were trying to crack this puzzle on a daily basis, it took over a month for the puzzle. So we we worked with some of the
puzzle. So we we worked with some of the best puzzle experts on the planet and you know we spent half a year designing like literally the most hardcore you could ever imagine a hundred different
steps and how it all ties together and uh and basically and then we put all the clues embedded in the commercial and so there's these giant subreddits and discord threads and people with like you know PhD level geniuses would get
together in a group of 10 and be like hey if we solve it we'll split the million dollars 10 ways and it was like pretty cool seeing people every day try to solve it and yeah just uh recently Someone finally cracked the code. We
gave them a million dollars and it was a huge success. And so they had to use
huge success. And so they had to use Slack and Slackbot. And so we embedded a bunch of the clues into Slackbot. So
people had to go use Slack to find it.
To win the million dollars once you solved all 100 clues, they gave you digits and it was basically the first person to Slack me the hidden code won the million dollars. And so after a month, someone sent it to me and it was
pretty crazy. So I hope we could do that
pretty crazy. So I hope we could do that every year and just make it like a Super Bowl scavenger people going because it was pretty fun.
Great job, Jimmy. Thanks so much for everything. We're so grateful to have
everything. We're so grateful to have you part of our community, [applause] guys. Use Slackot. It's awesome.
guys. Use Slackot. It's awesome.
All right.
Okay, back to you. Oh, we're going to Who are we going to? Sna
Sades, come on up.
Thanks, Mark. Good luck. [applause]
Wow, that was incredible. A tough act to follow. Well, you just saw how we are
follow. Well, you just saw how we are reimagining work in Slack with Slackbot, but what about the rest of your enterprise applications? Now, the
enterprise applications? Now, the reality is that the average company manages almost a thousand different applications across their organization.
Think about that. It's a lot. That means
a thousand different login. That's a
thousand different systems to learn. And
for the past few decades, employees, all of us, all of you looking at uh listening to the broadcast, we've all had to be the glue that brings all those applications together across our IT
stack. We'd have to manage the different
stack. We'd have to manage the different insights from here, the tab over here, update over there. And that's a lot of work when we could be driving more
impact for our business.
And the reality is that like you heard Parker say, the world's most innovative companies are building on the Slack platform. That's where that's where the
platform. That's where that's where the engagement is. That's where people are
engagement is. That's where people are coming together. And so it's no surprise
coming together. And so it's no surprise that so many of you are here today uh with us and building on the Slack platform. We have the team from Curser
platform. We have the team from Curser here. Curser is pioneering how humans
here. Curser is pioneering how humans and agents code together. The team at Linear has built the standard for how software teams are building product. The
team at DocYsine, they're reinventing how companies manage agreements. They're
and the team at Verscell, their team put it great. When you take our Vzero agent
it great. When you take our Vzero agent and put it in Slack, it stops feeling like a tool and more like a teammate.
And that is the exact experience that we want to bring to every single Slack user. There are over 2600 applications
user. There are over 2600 applications on the Slack marketplace. And now
Slackbot is going to be able to work with all of them. One of my favorite examples of how a company brings all of that together is the team at Engine.
Engine is one of the fastest growing travel platforms and they're really focused on small and medium businesses.
And what's interesting about engine is they have to scale really fast. and
they're leveraging and really leaning in to agents and Slackbat and their entire Salesforce stack to do that all in the flow of work. So let's go into the demo where we'll take an example of how the a
team and engine can leverage the latest from Slackbot and the Slack marketplace.
So here I am in Slack and just like you saw in the Mr. beast demo. If I want to get an update on the status of the latest customer engagement here, I just have to ask, is Acme ready for their
sales kickoff in Vegas next Monday? And
it's searching through all of my files and information. It's searching through
and information. It's searching through Salesforce. It's getting me all of that
Salesforce. It's getting me all of that rich data. And I see that there's some
rich data. And I see that there's some critical blockers there. This is a great answer. It's giving me all the
answer. It's giving me all the information that I need, but I want to go one level deeper. I know that they're blockers, but I don't want to have to log into a different system or switch to
a different tab and do the mental math.
I want it right there. So, this is where all those other enterprise apps come in.
And this is where the Slack marketplace comes in. The Slack marketplace is where
comes in. The Slack marketplace is where you can access all of these different apps and start to install them in your workspace immediately. So, we're going
workspace immediately. So, we're going to take linear, docuign, and cursor and plug them in to our Slack workspace.
So, as we switch here, we're going to ask the same question, same Slackbot, but now we're connected.
So, here you can see, of course, Slackbot is going through all of my files and conversations.
It's now looking at all of my Salesforce data because I'm connected there, too.
But it's doing something really interesting. You see that little icon
interesting. You see that little icon there? It's actually looking into
there? It's actually looking into linear. It's authenticating and saying,
linear. It's authenticating and saying, bringing back the information that there's a bug. It's giving me the link to the bug exactly what's happening. And
it's also looked into docysine to tell me that there are a few contracts that need to be signed. That's huge. I didn't
have to go into another system. And now
I'm going to start working on that fix because when there's an issue, what do you do? You come together. Maybe you
you do? You come together. Maybe you
have a meeting. But if you use Slack, you actually create a channel. But I
don't have to do that because Slackbot is doing it for me. Slackbot knows
exactly who I work with on this.
Slackbot's bringing the right engineer and the right team together in a channel and calling it exactly what I would have called it. It's creating the channel,
called it. It's creating the channel, seeding it with a message with all the context because Slackbot has that. And
then it's inviting someone very important to the conversation, the cursor agent. And the cursor agent is
cursor agent. And the cursor agent is working with us in real time, working on a fix. It's suggesting the fix to the
a fix. It's suggesting the fix to the bug. And then Adam, our lead engineer,
bug. And then Adam, our lead engineer, is actually working with it and approving the fix because we always have a human on the loop. Now that we've been able to figure out the root cause and
the fix, that fix is approved and it goes back into the code. I didn't have to do anything. I get notified immediately. The team was able to fix
immediately. The team was able to fix that with the help of cursor agent. This
is humans and agents working together in the flow of work.
And so now that we fixed the bug, we're on to our last blocker, and that's getting those contracts out from the vendors. And so I can just ask, "Hey,
vendors. And so I can just ask, "Hey, Slackbot, can you pull up those outstanding contracts to send?" And it's going to it's going to authenticate directly into DocYsine where those contracts lives and pull them right up
for me. I don't have to go searching for
for me. I don't have to go searching for them. I don't have to go find them. It's
them. I don't have to go find them. It's
going to bring them in right into the flow of work in that singular conversation. You can see it actually in
conversation. You can see it actually in the lo in the thinking steps went into docyign and got those contracts for me.
And so now if I want to actually send them to the uh customer, maybe I would go email them or you know send them send them a message, but I can go straight to Slackbot and they're going to show me
exactly the uh the contracts that are signed and the ones that are not and send them for me.
This is how you can take all of the apps that you're working with right now, bring them into Slack, and now Slackbot has access and can help you be the best
you can be at work. So, it takes over the burden of being the glue managing all those apps like you used to.
You've just seen Slack get connected to all of those different applications.
That is how we're going to be changing how teams work in Slack and reimagining how all your enterprise apps work in Slack.
All right, Maryanne, back to you.
[applause] All righty.
Hi everyone. I'm Marian Patel and I run product for Agent Force sales and for the last 27 years when you thought about CRM you open Salesforce. Well, today
that changes and we have three incredible announcements for everyone in here. So, I'm going to run through them
here. So, I'm going to run through them really quickly and tie them together with a demo. And it all starts with Slack CRM. The world's most powerful CRM
Slack CRM. The world's most powerful CRM is now connected with a really simple start. We brought sales and service
start. We brought sales and service right here into the heart of Slack. So
now every Slack customer has CRM built in from day one. This is a great way to get started and scale. You can start
simple and we grow with your experience.
But what if you already run your business on Salesforce like many of us in this business in this room do? Well,
we've got you covered. Because when Mark and Parker started Salesforce, the goal was to make sure that enterprise software moved into the cloud. Well,
today it is moving into the conversation because every single application the business runs on has been rebuilt. Not
next to Slack, inside of it. This is the first time every single one of your users is going to be able to have the work come right to them. They don't need to go figure out which tab. They don't
need to go open it. It's all right to them.
Everything that they need is right here.
And all of these experiences are right here inside of Slack. My team thinks about Slack as the new UI because we want to be where sellers are working. We
want to be where service professionals are working. And this is a great UI to
are working. And this is a great UI to go do that. But it doesn't just stop here. You know, uh, apps do a great job
here. You know, uh, apps do a great job of executing tasks, but agents do an amazing job orchestrating work. And
together these two things, that's what the agentic enterprise is. And that is why Slackbot speaks agent force fluently. You don't need to go say,
fluently. You don't need to go say, "Hey, I need to go figure out which agent I'm talking to." All you have to do is ask Slackbot a question. It's
going to figure out the right path, execute the work for you, and even better, it's going to manage all of your outcomes end to end, so you have everything that you need right here. We
love this collaboration, but you don't have to take my word for it because Anthropic is using Slack and Agent Force. Their entire sales team leverages
Force. Their entire sales team leverages these tools. And that has been
these tools. And that has been phenomenal because now agents are helping them drive top of the funnel, do prospecting, move deals forward, grow
their accounts. It's all inside of
their accounts. It's all inside of Slack. And they have been able to see a
Slack. And they have been able to see a 60% increase in deal cycles, which is phenomenal. But less talking for me,
phenomenal. But less talking for me, more focus on demo. So, bringing back Dylan, we're gonna move into the demo.
And we're gonna start right here. Uh,
this is where sellers start their day.
Everything that you need across your Slack conversations, your external tools, Salesforce, it's all right here.
If you look at the top, it knows that Omega is this rep's top priority. Why?
Because the deal stage is in Salesforce.
We know all of the information about why this deal is important. We know your calendar. So, we've surfaced this as
calendar. So, we've surfaced this as something that's really important. Every
tool that sellers need is right here.
But how do they get there? Well, first
let's start with top of the funnel.
Every single seller is stuck doing detective work. They're researching all
detective work. They're researching all of these different tools looking for information. That's hours and hours a
information. That's hours and hours a day. And we've automated it. I am so
day. And we've automated it. I am so excited that Agentic Prospecting just went G yesterday. So, it's now doing all of that detective work agentically. It
is looking at Zoom info, doing web research for you, reviewing previous call recordings, and it's serving you, the rep, all of these prospects on a
silver platter. This is not just a list.
silver platter. This is not just a list.
These are the best prospects that meet your ICP delivered right inside of Slack. And I want Slackbot to actually
Slack. And I want Slackbot to actually have Agent Force manage these leads for me. Why? Because we have an engagement
me. Why? Because we have an engagement agent that automatically sends personalized tailored messages to your leads, follows up, answers questions,
and even books meetings with reps. That
is amazing. So, a sales rep doesn't have to touch this lead until the day that they actually meet them. All of that top-of-the-funnel detective work is now
gone. But pipeline means nothing if
gone. But pipeline means nothing if you're not prepared for the meeting. And
that is why we are working here inside of the deal room and we're going to be doing meeting prep. So let's think about how most of us prep for meetings. Maybe
I have a meeting with one of you. I'm
going to go inside of Salesforce. Then
I'm going to call the AE. Then we're
going to do a prep meeting. Then I'm
going to go look at my Slack conversations. Then I'm going to see if
conversations. Then I'm going to see if somebody sent me an email. And I will probably fail at all of that because I too have a little bit of ADD. And so
instead, what we're going to do is have Slackbot do meeting prep. And you'll see here, what is it doing? Well, it's
pulled everything from Salesforce, Slack, and your connected apps all for this call. I will tell you that this is
this call. I will tell you that this is the number one use case that we launched with Slackbot inside of Salesforce. And
reps were like just drooling. They were
saving so much time because it's going through every single conversation, all of this Salesforce data. Honestly, it's
way better at doing this prep than the average human because it's a little bit less lazy than I am. And this call brief here, it didn't exist 30 seconds ago.
Slackbot generated right as I was talking to you. And everything that you see here, like flagging the fact that the co CFO is going to join the call, I didn't know that 30 seconds ago. This is
a highstakes last minute update. But
Slackbot knows that. That's why inside of the recommendations here, it's already pulled in the right positioning, the right customer story. It's helping
me build that business case, and the rep did not have to do any of that work.
Think about all of the hours of meeting prep that would have been taken to get you to this spot. Gone. Okay. But the
rep has been so busy drooling at Slack.
What have they done? They might have forgotten to update Salesforce. Why?
because every seller in this room and there are a couple of you in here. I
know you quote unquote love updating Salesforce.
And so we have fixed that too. You know,
in my job I talk to the best sellers in the world. They are so talented and so
the world. They are so talented and so dedicated. And honestly, a part of my
dedicated. And honestly, a part of my soul breaks when I hear them say, "Hey, I'm spending so much time doing all of this other stuff. I can only spend about
30% of my time with my customers. the
rest they're doing admin work, they're switching applications, they're figuring out what they need, the list goes on and on. And so what we did was we built the
on. And so what we did was we built the pipeline management agent. Now if you ask Slackbot, hey, show me everything that I'm looking at. It takes the pipeline management agent. We're looking
at all of your conversations, all of your updates, and we are actually orchestrating revenue. The rep never has
orchestrating revenue. The rep never has to manually update Salesforce ever again. And here, why do I love this
again. And here, why do I love this confirmation? It's not just another
confirmation? It's not just another annoying AI confirmation. The rep is in control. This is the lifeblood of their
control. This is the lifeblood of their business. Tell me a single rep who feels
business. Tell me a single rep who feels comfortable having AI update their pipeline. Said no one. But once they're
pipeline. Said no one. But once they're in control, they do this a bunch of times. They see all the work that we're
times. They see all the work that we're going through. Then they can say, "Hey,
going through. Then they can say, "Hey, I'm going to let Agent Force take over.
I'm going to let Agent Force do these updates for me." In Miguel's SMB organization, we turned the pipeline management agent on in December. In two
months, we saved 125,000 hours of updates from this tool alone.
This is the future of what it means to be Salesforce.
Now, [applause] now this rep has saved so much time, but they still, what do they care about?
Cash money baby. Let's see how we are tracking on our forecast. Now um I don't know if you remember but many years ago at Dreamforce we did this hackathon and
somebody won a ton of money by basically taking a conversational ask pulling up a dashboard in real time and we gave them a giant check for it. That's what we're
doing right here. We're going right to the source. Look for my pipe. Look for
the source. Look for my pipe. Look for
my quota. Look at my deals inside of Salesforce. generate uh something that I
Salesforce. generate uh something that I can look at. Maybe it's going to be a dashboard or a chart. Slackbot is
actually deciding what UI to render. I'm
so happy I never have to go build UI again. I'm just going to send people
again. I'm just going to send people here to this UI. And the reason it's taking a long time is there's no pre-built report behind the scenes.
There's no one in it like doing this for you in two weeks. I know every seller, it's the bane of their existence waiting for a report to exist to find the data that they need. Well, here you have now
generated an entire snapshot of your pipeline and [gasps] ooh look at the chart.
Mark can give me a million dollars now.
And so everything that you just need to search data inside of Salesforce, it's right here. Slackbot just did this. So
right here. Slackbot just did this. So
let's count up everything that I just showed in that demo. Top of the funnel detective work gone. Your morning
scramble gone. making Salesforce updates gone. Searching for data gone. Manually
gone. Searching for data gone. Manually
updating gone. And everything that you need, those hours of meeting prep, all of that is gone. Who thinks that's an awesome demo? [applause]
awesome demo? [applause] What I love about this demo is it finally solves the bane of my existence for the last 14 years and what I've been trying to deliver to customers. Because
what really matters is the one thing that has always been worth the time is reps getting to spend more time with their customers, building lasting
customer relationships. This is about
customer relationships. This is about one rep having one agent all inside of the conversation. Slack has always been
the conversation. Slack has always been where work gets done and Slackbot is now how work gets done and happens. All of
this is how we are re-imagining Salesforce from the ground up. Thank you
so much.
[applause] And for you to hear more about how this comes to life, let's welcome Rob and then Ammy Vora from Anthropic to talk a little bit more.
Thank you, Marian. Um we have we're very lucky to have Ami Bora who's the chief product officer of Anthropic joining us.
So um Ammy you basically at Anthropic are all in on Slack. I'd love to know just like a bit about how you all use Slack and and how it's so you know instrumental to how you've built
Anthropic and the products that you've built. Yeah, I mean you know some of
built. Yeah, I mean you know some of these stories, but um the industry is moving really fast and one of my jobs on the product side is to help everybody understand what's happening and also
make sure the team has enough clarity to keep on moving with velocity. Um and so when I first started anthropic, one of the first things someone on my team told
me was you have to start a notebook.
That's how everybody is going to know what you're thinking and what's going on. And I was like what is a notebook?
on. And I was like what is a notebook?
And a notebook at Enthropic is a public channel that anyone at the company can subscribe to where you just share anything you want. So every week I write like these are my goals for the week. Uh
this is how I did against my goals last week. Never 100% as you can imagine. Um
week. Never 100% as you can imagine. Um
here's what I'm thinking about for product direction. Here's what's top of
product direction. Here's what's top of mind. Here's where I'm seeing teams come
mind. Here's where I'm seeing teams come together or maybe need a little more clarity. And everybody does this. Every
clarity. And everybody does this. Every
level of leadership, every function. And
so you kind of get this ambient knowledge about what's going on and how people are feeling and where there might be confusion or somewhere to dive deeper. And then with tools like
deeper. And then with tools like Slackbot, you can actually go deeper into specific questions that you might want to follow up on or learn more about. And so this kind of entire system
about. And so this kind of entire system of communications helped us all both feel more connected, but also realize where we need more clarity or what's already happening so we can keep moving
and getting products into customers hands. That's amazing. It's uh we often
hands. That's amazing. It's uh we often find at least within Slack our use um the the jumping off point for uh something in product design and
engineering is often a conversation that happens in Slack or an idea that comes from somebody like Ammy and internally we're using so like our product manager
for Slackbot as an example uses Slackbot to create or generate uh a synthesis of the customer feedback from our pilot and the engineers are in channel and can actually start using cloud code right
there in channel in conjunction with the PM that's using Slackbot. We've actually
used Slackbot to create uh personas or profiles of some of our best taste uh engineers and leaders and our uh how do you get on that list?
What's that?
How do you get I'm not on the list which isn't good but so but they'll take those uh you know those personas generated by Slackbot and put them in the cloud code and basically
have them participate as a reviewer and a in a team of agents. It's it's awesome to see uh Anthropic and Slack together that way. Now, um Slack is where AI goes
that way. Now, um Slack is where AI goes to work and you're obviously at the at the frontier of where AI is going. Where
do you see this partnership taking us in the future?
I mean, my favorite thing that I hear when I talk to somebody using these products is, I feel like I have superpowers. You know, that's what you
superpowers. You know, that's what you want to hear. We want to hear that people who are sitting down at their computer or using their phone to get work done suddenly feel like they can do things that they couldn't do before or
they can focus on the parts of the job that really need their judgment. Um, and
so what I love about this partnership is like, you know, Claude and Anthropic are all about bringing frontier intelligence and Slack has all the information about who you are, what your job is. And
together, um, we're seeing people just do things like what you said, you know, in a Slack channel about uh, people reporting bugs, you can see an engineer and just say, "Hey, claude code, figure
out the root cause of this." and then come back and they can focus on where they need to solve the problems and get some of the pieces that don't need their brains uh done for them. And so I just
can't wait to see what everyone builds in this world where um it's a lot easier and more joyful to have those superpowers behind you.
That's amazing. I can't wait to see what people build and deploy into Slack uh between both of our technologies. So,
thank you so much for your partnership.
I know you have to leave. Um, [applause]
to help me close it out, please welcome back Parker Harris.
All right, Rob. So,
those are some awesome demos, right?
Yes, they are.
Great job, Rob. Um, all right, I didn't bring my clicker, but we we'll go to the next slide, please. Um, so you saw some great uh demos, you know, how Slackbot
is amazing. The ecosystem, you know,
is amazing. The ecosystem, you know, we're bringing Salesforce, it's the new front end. It's the interface engagement
front end. It's the interface engagement layer for Salesforce whether you're down market or up market and of course it's your face of all your agentic interactions. Um we want all of you to
interactions. Um we want all of you to have access to this and how many of you have not used Slack but don't have access to it. Hopefully we gave you all of you. Oh, you don't have it. All
of you. Oh, you don't have it. All
right. Do you have a clicker?
I do not have the clicker but what you need to do the next slide.
You need to go to the top.
Go ahead.
Go ahead. I was going to say if you're on a business plus or enterprise plus plan that means you're eligible for it and you should go up next to your search bar and if you see the little slackbot icon that's where you can start using
it. If it's not there ask your admin why
it. If it's not there ask your admin why not and they'll turn it on for you. But
we're pleased to announce today that we're going to make this available to our free and pro teams uh through sampling and trials and we're rolling that out in April of this year. So all
of the millions of users of Slack Slack bots available everywhere. So,
[applause] fastest adopted a feature I've ever seen. The team is on fire. Everything
seen. The team is on fire. Everything
you just saw is coming out in June, but I guarantee you a month from now, it's going to look totally different. Uh, we
are going faster than ever. Also, thanks
to this partnership with Anthropic, it's been amazing. Thank you all for being
been amazing. Thank you all for being here. As always, give us feedback on our
here. As always, give us feedback on our keynotes. You can go to that URL and uh
keynotes. You can go to that URL and uh give us some feedback on how we're doing. Enjoy the show. Enjoy Slackbot.
doing. Enjoy the show. Enjoy Slackbot.
Enjoy Salesforce. Take care.
Thank you everybody. [applause]
Thank you everybody. [applause]
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