[WITH Eng Subs] 嘴笨不会说话?理解能力差?4招训练你的逻辑思维!
By Anjoe Koh
Summary
Topics Covered
- Master the 5-Point Formula Before Forming Opinions
- Distinguish Facts from Opinions to Win Arguments
- Use What-Why-How to Communicate Like a Pro
Full Transcript
Are you particularly a clumsy speaker?
What you're thinking in your mind and what you're trying to say are completely inconsistent.
The night before, you even prepared a short notes in order to express yourself well.
But your mind go blank once you're facing people or standing on the stage.
Have you noticed that some people have very clear logical thinking when comes to communication skills?
They're not just eloquent, they are also good at listening and also get to understand main points easily compared to others.
But with some people, it's really challenging to have a conversation with them.
For the same question, you've to ask them three to four times repeatedly, and they still don't get what you're trying to say.
For these people,their thoughts usually lack a coherent structure when they speak.
In fact, there are two factors.
Firstly, there's an issue with their comprehension ability.
Secondly, there's an issue with their expression ability.
In fact, both of these factors are closely tied to the concept of logical thinking.
In today's video, I'm going to teach you how to quickly enhance your logical thinking skill.
Helping you quickly get main points in terms of both expression and comprehension abilities.
Enabling you to maintain smooth progress in both your relationship as well as in your work life.
Please don't forget to hit the 'Like' button and bookmark this video.
Let's move on to the first point.
First point: How to enhance your comprehension skills quickly.
That is, how to quickly grasp the key points when someone asks you a question.
If you're someone working in the work place today, your boss asks you a questions, OR even your clients asks you questions, Always remember this point, which is, understand the basic information as soon as possible.
Only then proceed providing your opinions.
So, how can we grasp the basic information quickly?
I've got a versatile formula here that I can share with all of you.
That would be these five points.
1. Individuals(Characters), 2.Time, 3.Venue 4.Purpose 5.Your Opinions
Make sure to place your opinion at the end.
When you haven't mastered the fundamentals of basic information and facts, never recklessly offer your opinions, because you might not only make incorrect judgments, but also, in the eyes of others, you might look impulsive and unprofessional.
Let me give you an example, your client asks give such question: "As a skincare company, we did a pop-up store at Pavilion Bukit Jalil last Saturday".
"We took advantage of the momentum and launched a Barbie Collection," "however,over the course of three days, the sales wasn't as good as we had anticipated."
"So, what are your thoughts in this and how do you plan to change the situation?"
Look, many people start 'sweating' when they hear these questions.
They don't know whether their clients want them to help improve their exposure or sales volume, Or perhaps, it's because they made mistakes in their marketing approach.
Regarding to these questions, you could actually quickly run through these five basic information in your mind.
1. Individuals (Characters)? - A skincare company Number two and number three, what time and where's the venue?
Saturday, and it's located at Pavilion Bukit Jalil.
That means you need to determine whether his/her choice of location and timing truly aligns with your client's target audience.
This is something that you have to take into consideration.
Point number four, what's their purpose?
The client told you, they took advantage of the momentum and launched a Barbie Collection.
So, they wanna improve their exposure or sales volume Because as the client mentioned, their sales wasn't as good as they had anticipated.
Only then you should provide your opinion when comes to point number five.
So, when it comes to your opinion, make sure to have a firm grasp of the preceding basic information and fully understand them before providing your perspective.
If you could quickly acquire these skills, when you provide your opinions, you would be efficient, exceedingly clear, and your logical thinking would also be highly organized.
Point number two: Enhancing your comprehension of perspectives and the issue of 'Three Values'.
So, when somebody presents you with a viewpoint or to test your perspectives on the 'Three Values', you could employ this method to handle it.
"Three Values", what are these 'Three Values'?
Outlook on life, Values, and Worldview.
For instance, when someone says that "all Japanese people are cruel".
That's their 'Worldview'.
For instance, someone says that " overweight women are lazy".
This reflects their own 'Outlook on life' as well as 'Values'.
If you came across this kind of question, how would you respond?
When facing with such questions about 'Three Values', the easiest way is that, you've to differentiate whether it's a fact or a personal viewpoint.
What is a fact? and What is a personal viewpoint?
Let me get you an example, I'm holding a bottle of red wine.
Is that a fact or a personal viewpoint?
It's a fact. Because the fact is that it's a bottle of red wine.
'I find this bottle of red wine not enjoyable to drink'.
Is that a fact or a personal viewpoint?
It's a personal viewpoint. Because I find this brand of red wine not enjoyable to drink, doesn't mean that everyone has the same thought.
So, once you understand the differences between facts and personal opinions/viewpoints, when somebody gives you questions regarding the 'Three Values' or to presents you with the 'issues of standpoint', you have to identify what the facts are in the issue as well as where their personal viewpoint lies.
Let's go back to the previous statement.
'Overweight women are lazy". Is that a fact or a personal viewpoint?
It's quite evident that this is a personal viewpoint.
So, when somebody asks you questions about personal viewpoints, you could overturn your own perspectives/ viewpoints.
But if the question pertains to a fact, then there's no need to overturn the fact.
Because when you try to overturn the fact, in the eyes of others, it may appear as forcing one's point and your logical reasoning is flawed.
Also, others might perceive your thought (brain) is unclear about what you're trying to say.
So, when you wanna express your own viewpoint, you could articulate your viewpoints based on these three aspects.
That means, what is the definition of this statement/question.
For example, how do you define 'overweight'? How do you define 'lazy'? The Definition.
Secondly, where does it fall in terms of its category.
For instance, does being fat means someone is not beautiful ?
Does being lazy necessarily make someone bad?
So, where does 'good' and 'bad' fall within its category?
Thirdly Range.
For example, Deep > Shallow, Weak > Strong. The Range.
So, when you wanna express your own viewpoint, you could articulate your viewpoints based on these three aspects, to provide your own viewpoints.
This way, your viewpoints/ perspectives will be very clear and in-depth.
Example,I don't think all overweight people are lazy, because in my opinion, for someone to be considered overweight (fat), they would need to be heavy (fat) enough to experience mobility issues.
The definition of laziness extends beyond physical capability; it often involves mental aspects or being stuck within one's comfort zone, in my viewpoint, that could also be considered a form of laziness.
So, the statement that 'All overweight people are lazy' is overly shallow.
Point number three: How to enhance your communication skills.
When comes to enhance your communication skills, the most crucial core objective is to enable the other party to grasp your key points.
And you won't overlook important details either.
And when it comes to communication skills, it's essential to have structure, follow a thought pattern and uphold logical coherence.
I've got three versatile formulas here that I can share with everyone.
Point number one: you could use 'What, Why, How' What: What is your purpose Why: Why are you doing this How: How do you do it For instance, if you need your colleague to book a flight to Beijing, because you're going to sign a contract with a boss over there.
So that you could tell your colleague that 'Could you please help me to book a flight to Beijing for next Saturday?'
'I hope to arrive at Beijing before 12pm, as I'm in a hurry to finalize the contract with CEO Qiu'.
'You could book the flight ticket to Beijing for below RM2000 on the following two websites'.
So that your colleague could understand everything in just one sentence about WHY you need to travel to Beijing, WHEN you plan to arrive, and HOW to book a flight ticket within your budget.
Just using the 'What, Why, How' approach.
Point number two: When you want to express yourself, you could use the '1-2-3' approach.
For example, when you want to express your perspective on something, and you've got three main viewpoints, you could just say 'I've got three main viewpoints', instead of using 'and then and then' repeatedly.
Because when people hear your second 'and then', they've already lost track and being impatient.
So, other than using the'1-2-3' approach, you can use a categorical approach, organizing it by different categories.
For example, adults can be categorized into elderly, youngsters entering the workforce, or those going through menopause.
So, you could categorize people into different category to convey your message, detailing what you want to express.
When you learn to categorize things, what you say will sound more logically coherent to others.
Another expression method is commonly used in the workplace, to express the issue you've encountered and then to provide everyone with an account of the problem's context.
Then you could use the following method.
That's, Purpose - what's the purpose Problem Solving- what solution do you have Result- what are the results Opinions from others- what actions do you want the other party to take These four elements are actually interconnected.
You could express it in this manner.
For example, there's an event today, and the photographer supposed to arrive before 3 o'clock.
Photo shooting can be done by 3 o'clock, and then everyone can have their meal by 4 o'clock.
But due to heavy traffic, the photographer will only arrive at 4 o'clock, which means there will be a gap between 3 and 4 o'clock.
So you could tell your leader that, 'Initially there's a photo shooting session at 3 o'clock today, but due to heavy traffic, the photographer can only arrive at 4 o'clock'.
' So, between 3 and 4 o'clock, there's a one hour break, allowing everyone to go to the cafeteria for some coffee or take a stroll'.
'Then we will gather at 4 o'clock. What do you think, leader?'
Once your supervisor receives this information, either they will approve it as okay, or to get a photographer who can arrive at 3 o'clock.
When working with you, others will find you very reliable and responsible.
This is because in explaining things, your logical thinking is very clear and well-organized.
So, if you're in the workplace and need to explain an event or incident, you could utilize this method.
At this point, I believe all of you must find this video pretty thought-provoking; and still need some time to 'digest'.
But no worries, you could hit the 'like' button, bookmark this video, and watch it repeatedly.
If you enjoyed watching my video, don't forget to hit the 'like' button and share it with your family and friends.
Especially educational videos, as sharing knowledge is a virtuous act in itself.
You will be accumulating a lot of positive karma for yourself.
I will see you next week! Wishing you to eat without gaining weight and wishing you good health and wealth to rival a nation.
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